We placed a 4k order 5 months ago. It has not been delivered and (after many emails) I'm told it will never be delivered. Despite this fact Ace packaging has not refunded us and are now ignoring all e... See more
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The worst experience imaginable - 10 months of delays - they aren't able to pay their manufacturers, who have held my stock hostage and demanding I pay all their outstanding bills of another £20k to g... See more
Ace packaging has been our packaging supplier since day one! They have always provided us high quality products and I can confidently say that the packaging provided has given us the luxuriou... See more
Ace Packaging provide top quality affordable products. Our Account manager is so easily accessible, will go out of his way to get us the best pricing and turnaround time, he is always quick to respond... See more
Company replied
Company details
Written by the company
Experts in Custom Retail & E-commerce Packaging. Based in Northern Ireland, we are uniquely positioned to serve both the Irish and UK markets. Products range from tissue paper, boxes, bags to tubes. Get in touch today for a free quote.
Contact info
44 Dromore Road, BT24 8HS, Ballynahinch, United Kingdom
- 03301139362
- hello@ace-packaging.com
- ace-packaging.com

Reply from Ace Packaging
Great job and high quality service
Great job, and quality service. Reliable and easy to work with when needed.
Top quality
Used this company many times, really impressed with the services james and Scott offered me!
Top class service
James and the ACE team
James and the ACE team! What could I say? The team went above and beyond. I’ll paint the picture, I came to them with a huge problem, turned away from 5 other competitors. Was this an issue to James? No. He sorted my issue and all for a reasonable price. Thanks again!

Reply from Ace Packaging
Quick and great customer service
Delighted with the products we received…
Delighted with the products we received from Ace Packaging. They arrived so quickly and are exactly what we wanted. Would highly reccomend.
Ace Packaging provide top quality…
Ace Packaging provide top quality affordable products. Our Account manager is so easily accessible, will go out of his way to get us the best pricing and turnaround time, he is always quick to respond to any queries. Our SKINICIAN bags are premium and live to our brand values of being eco friendly. We have just placed another order for further branded products! Thank you James and Team!

Reply from Ace Packaging
Excellent service
Excellent service. Cheapest on the market. The boss is amazing to deal with and very friendly. I’ve just started my own business and Ace will be helping through my progression as I wouldn’t choose to go anywhere else.
Amazing Service
Highly recommend using this company ! Excellent customer service and an amazing turn around!
Excellent service
Excellent service, good communication, and prompt delivery, all round professional service, Many Thanks.
We would highly recommend Ace
Ordered mailing bags and tissue paper from Ace. Top class service from start to finish, and at a great price too! Would highly recommend.

Reply from Ace Packaging
Just received our first order of…
Just received our first order of printed tissue paper. Very happy!! Easy to order, help is at hand if needed and the quality of the tissue is good along with the print quality. Ceilia Swim will be using again.
Thank you!

Reply from Ace Packaging
Great service as always
High quality products, great customer service!
I am very happy with the products from Ace Packaging. Amazing quality, great customer service. I will definitely reorder from them, as I am very satisfied with everything.
Thank you!
Trustworthy guys to work with
Very pleased with the masks we ordered…
Very pleased with the masks we ordered - exactly what we needed and very fast delivery
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