Ace Disc Golf Reviews 495

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, highlighting the quality and variety of discs available. Many appreciate the swift and reliable delivery service, often noting that orders arrive quickly and well-packaged, sometimes even with bonus items like sweets or an extra disc. The overall service is frequently described as superb, with people commending the easy ordering process and helpful staff. However, some customers also noted minor issues with delivery, mentioning that it occasionally took longer than expected or that there was only one shipping option available.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, efficient, and... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the fast delivery, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought several discs from Ace Disc Golf as a newcomer to the sport I have found the pricing of products very competitive with a good selection. Delivery has always been made on time( free sweet... See more

Rated 5 out of 5 stars

The deal I bought was the 4 mystery discs. I added notes about what I currently have, brands I was interested in and some limitation on my abilities, (eg struggling to throw a high speed disc consis... See more

Rated 5 out of 5 stars

The absolute best place to get discs in the UK. Great selection and speed of delivery. Good website for finding what you need by filters, suggestions / categories or specific searches. Plus, some bonu... See more

Rated 5 out of 5 stars

Excellent thank you. Ordered as an Xmas present on the 16th Dec and was delivered within about 24hours! Seem to have a good choice and availability of types/colours I couldn't find elsewhere too, with... See more


Company details

  1. #15 of 91 best companies in Outdoor sports shop

Written by the company

Disc Golf store | Photos of every disc | Great Customer Service | A treat sent with every order


Contact info

4.9

Excellent

TrustScore 5 out of 5

495 reviews

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Asks customers to review

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Rated 3 out of 5 stars

They declared the wrong amount for the…

They declared the wrong amount for the customs in Denmark and my import fee was twice as high as the amount i was billed in the store. Now my shipment is stuck in customs as i’m trying to correct the mistake.
UPDATE 28/3-23:
Adam from ACE was Quick to send invoice for customs who changed the import fee and everything seems to be ok from here on. Thanks man! Great service!
Would give 5 stars if had not been for the hassle.
Will shop again👍🏻👍🏻👍🏻

24 March 2023
Ace Disc Golf logo

Reply from Ace Disc Golf

Hi Peter,

I have sent out your invoice this morning which should help out with customs. As explained in the email, our system creates the customs info, and I will be looking into why it got this wrong.

Now I'm back from holiday, I'll be on hand to help swiftly if you need it from here on out.

I've got no doubt we can resolve this issue together,

All the best
Adam

Rated 5 out of 5 stars

Great company and shop

Great company and shop - they sent the wrong discs but it was really easy to just phone up and get it sorted within a day. Will definitely use again :)

25 February 2023
Rated 5 out of 5 stars

Fully recommend.

Incredibly responsive by phone and email. Lightning fast dispatch and shipping. Great prices. Very glad I found them to purchase my discs!

15 February 2023
Rated 5 out of 5 stars

Great site

Loads of options, speedy delivery, super easy, just a great site.

3 February 2023
Rated 4 out of 5 stars

I gave a 4 star because of the postage…

I gave a 4 star because of the postage cost, however I was very impressed by the efficient service. This was a birthday present for my youngest daughter who won't receive this until tomorrow the 11th February 2023. My daughter was so thrilled with her new glow in the dark disc, she was out practicing within half an hour after receiving it 🤣

31 January 2023
Rated 5 out of 5 stars

Great communication from the Ace disc…

Great communication from the Ace disc golf team. All my orders were handled promptly and quick delivery turn around despite deliveries being affected by postal strikes.

Very nice personal touches in the handling and packing up of my purchases.

Thanks Guys!

26 November 2022
Rated 5 out of 5 stars

Top notch customer care.

Adam at the team at Ace were super helpful when dealing with a tricky order including cancelling/refunding and reordering. Excellent and approachable customer service.

26 November 2022
Unprompted review

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