Ace Entertainment Services Reviews 39

TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

The music was extremely loud and we could not understand the dj as the sound was muffled. Other than that, the music selection was great and got people up dancing

Rated 1 out of 5 stars

Despite a great profile, went 5 months without a match. We were disappointed that 3 contacts didn't bother answering simple questions, even while submitting our quote. We reinstated our subscription... See more

Company replied

Rated 5 out of 5 stars

We were married on June 26th and John from Ace Entertainment was our DJ. We had an amazing weekend and wedding day. John was absolutely awesome. Once the evening reception began, he generated a grea... See more

Rated 4 out of 5 stars

Ace Entertainment were recommended to us by the venue we were having our birthday party. All communication was done via email which works for me and they were flexible when I was unwell so was de... See more

Company replied

Company details

  1. DJ
  2. Event management company

Written by the company

Create the perfect event with our friendly and experienced DJ team. We have a warehouse full of special effects & event hire equipment which can make our DJ packages much more tailored and unique to your event. *Statement* We have recently had a number of reviews left for a music tutorial type agency, These reviews do not reflect our business as we do not offer these services ! The reviews are either fake or left about the wrong company !!


Contact info

3.0

Average

TrustScore 3 out of 5

39 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

Family wedding

The music was extremely loud and we could not understand the dj as the sound was muffled. Other than that, the music selection was great and got people up dancing

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Wedding at The Barns at Hunsbury Hill

We recently had our wedding at the Barns at Hunsbury Hill, Marc was the recommended DJ and I completely understand why.

The booking system was super easy, and Marc was quick to respond with clear next steps.

The week before the wedding Marc reached out to let us know that there had been a cancellation and offered us a free upgrade to a system that complimented the interior of the venue, this was an incredibly kind gesture and I am so pleased that he did, the rustic package is perfect for the Barns.

Marc was booked for the full day, and followed all the asks that we had filled out on the event form without missing a trick and had the dance floor going all night.

If we have any future event where a DJ is needed we will 100% be using Marc and Ace Entertainment.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Not the golden ring.

Despite a great profile, went 5 months without a match. We were disappointed that 3 contacts didn't bother answering simple questions, even while submitting our quote.
We reinstated our subscription shortly after cancelling a couple months ago. We got verified on that. We had good communication with a venue, but it changed course. We got another match (2 weeks away for the gig) saw the contact person on the profile, ready to quote, and surprise...Our account suddenly closed, with all contacts locked, stating we needed to be subscribers. WE WERE! We feel this is not worth fighting, especially when they are in Australia, and we reside in the US! They pocketed our dough; we wasted our $ and valuable time.

13 May 2025
Unprompted review
Ace Entertainment Services logo

Reply from Ace Entertainment Services

This review is about a completely different company !!!! We request this review is removed and added to the correct company instead of slating a UK based DJ supply company whom have nothing to do with Australia or the USA

Rated 5 out of 5 stars

Very impressed!

Jules was an absolute star for our wedding day. She played a great set with all the songs on our set list and then improvised with some absolute bangers that kept the dancing going all evening! She was fab and the rustic set itself looked fantastic. The booking process was very easy and Marc was very communicative and answered all of our questions promptly. Very impressed.

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Ace Entertainment Services & our wedding day

We hired Ace Entertainment Services for our wedding after meeting them at a wedding fayre for our venue. Marc gave us clear communication throughout the process and ensured we had all of the music we wanted throughout the day. Not only did Marc provide music for us all day he introduced us for our wedding breakfast, our first dance and everyone for our speeches. Considering us and our guests are not really the dancing type, he did an amazing job and we could not be happier with the service we received all day. Would highly recommend to anyone looking for a wedding DJ or DJ for any event.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Wedding reception

The DJ was very keen to get an understanding of our likes and dislikes, prior to the event, so that our experience was personalised. The service was mostly excellent, and lots of people seemed to enjoy the music. However, there were a couple of songs which no one knew (not just me), but of course, a couple of songs out of 5 hours of music isn’t bad at all. Additionally, the music seemed to be aimed at an older generation/audience, as opposed to the younger bride&groom, but most people seemed to enjoy this anyway. I would still recommend.

3 June 2023
Unprompted review
Rated 5 out of 5 stars

John was fantastic at our wedding!

John was fantastic at our wedding last weekend!
He listened to everything we said about our taste in music and our plans for the evening and he kept everyone dancing for the whole night! We were so impressed and would book him again in a heartbeat!

Chloe & Bill x

25 March 2023
Unprompted review
Rated 5 out of 5 stars

5 stars

Marc from Ace Entertainment Services was absolutely fantastic from the moment we enquired about booking him. He was able to accommodate and change the date for our initial booking that was cancelled last year due to covid. We very much appreciated this assistance. He was very friendly and helpful throughout. The night was fantastic, music was fab. We danced the night away, he was able to keep the party and the energy going all night. Highly recommended

17 December 2022
Unprompted review
Rated 5 out of 5 stars

John delivered an AWESOME evening…

John delivered an AWESOME evening filled with fun, laughter and a real understanding of what was getting people on the dance floor vs what wasn’t! Perfect entertainment for our wedding! His son even had trainers that congratulated us on our special day- lit up in a message in them!- how sweet.

Thank you for a memorable evening guys!

Louise & Jason (04/08/2022).

X

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

We hired Ace Entertainments for our wedding. Marc was fantastic and went above and beyond to accommodate our requests. Would highly recommend.

10 July 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We had John as our DJ for our wedding reception/anniversary. He was set up and ready for the time specified. John was very plesent and approachable and happy to take song requests, the music was a mixture which was also brilliant. Thanks again would highly recommend.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

We met Marc from Ace Entertainment Services at a wedding fayre at the Barns at Hunsbury Hill and knew he would be a great fit! The booking process was easy, they sent us a form to fill out that included all the information we needed and everything we wanted them to know, the whole experience was tailored to exactly what we wanted and I couldn't be happier with there customer service!
Marc turned up on time and set up quickly. I cannot recommend Ace Entertainment Services enough! Our guests were complimenting the DJ all night long. Marc was the perfect mixture of professional and fun!

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant DJ

John kept us informed before the wedding what was going to happen, met before he started with how he would work etc and played all our songs and kept everyone on the dance floor ! Thank you ! Brilliant 🙌🏼

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend! We used Ace entertainment services for our wedding, the DJ booth looked brilliant and John our DJ was great. We always had people on the dance floor which is exactly what we wanted :)

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service start to finish

Booking was easy, good communication, any questions were answered very swiftly. John, our DJ for the night was very good, worked with us for the music we wanted and got people to the dance floor, the ultimate goal! Great night had by all!

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Marc at Ace…

Fantastic service from Marc at Ace Entertainment Services for my husband's 40th Birthday 80's Inspired Party- Great communication from start to finish. Great idea's for the venue in terms of how to execute to make the most of the environment.
Highly recommend - we were delighted.....

24 January 2022
Unprompted review
Rated 5 out of 5 stars

All was great

All was great. Dj listened to our requirement. Our first dance track was played and they judged the crowd perfectly and put on just the right music at the right time. Perfect.

28 November 2021
Unprompted review

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