Ace Grading Reviews 1,354

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and overall positive user experience. Many highlight the exceptional quality of the slabs and the unique artwork on the labels, which enhance the presentation of their graded items. People also appreciate the efficient turnaround times and the clear communication throughout the grading process, making submissions easy and reassuring. However, some customers were dissatisfied with the service, citing issues with delayed turnaround times, especially for expedited services, and a lack of communication regarding these delays. A few reviewers also mentioned receiving cards with new imperfections or experiencing discrepancies in grading results compared to their own assessment.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick turnaround times, excellent... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality and... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease and clarity of the... See more

Response time

Users describe positive interactions with response times. Many customers praise the fast turnaround times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve graded with Ace twice - using two different levels of their service and both times I’ve recieved 10’s which has been wonderful to see. Only thing I’d have a bug bear about would be the DHL return... See more

Rated 5 out of 5 stars

The people at ace grading did an amazing job! I always love how the cards come back looking better than before! It’s always an easy process when submitting for grading. I won’t be using anyone else an... See more

Rated 5 out of 5 stars

Excellent service, got my cards back much faster than anticipated. Got some excellent grades as well which made my week! Postage back was safe and secure, brilliant communication, can’t wait to send a... See more

Rated 5 out of 5 stars

I use Ace for all of my Grading i wouldn't use any other company! The communication is top notch, the slab quality is unmatched and the Art work is out of this world. Very happy customer will continue... See more


Company details

  1. Trading Card Shop

Written by the company

Ace Grading offers collectors modern, consistent and transparent card grading. Ace Grading believes at its core that trading card grading is evolving. While the authentication and grading process remains the most critical element of our service, we want to push the boundaries. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to show it off. Therefore we've designed our custom plastic casing and labels to represent this. Our clear and rigid case provides the best protection for your card, but at the same time, it exemplifies the encased card to ensure that, as a whole, your card feels like a trophy piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Ace grading, brilliant

Did the 2 day turnaround option and it was exactly that. Really like how they update you every step of the way, will defo use these guys again!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

My top UK based grading company!

My top UK based grading company and honestly my top grading company full stop! Slabs are excellent quality, the custom labels are amazing, and the customer service is outstanding! Highly recommend ACE grading for all TCGs! Please grade YuGiOh! !!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with ACE!

Great experience grading with ace, nice and easy submission process and the quality of slabs are top tier. Used them twice now and been super happy both times! Will be sending some more card soon 😁

28 January 2026
Unprompted review
Rated 5 out of 5 stars

The experience from start to finish was… ACE!

The experience from start to finish was great! Submitting cards was simple, the turnaround times were phenomenal compared to others, and the quality of slab is top notch! I've used Ace Grading a couple of times now, and I always end up going back.

23 February 2026
Unprompted review
Rated 4 out of 5 stars

After the break in I was dubious about…

After the break in I was dubious about submitting any cards after I lost a considerable amount through a third party submission. However after now receiving my second sub back of the year I am starting to gain back my trust in the company. The slab quality is great and the ACE labels just give off that extra bit of flair, perfect for the personal collection.

23 February 2026
Unprompted review
Rated 4 out of 5 stars

Best UK based graders but still a way to go

I have submitted a few times with Ace and have found the process easy to do.
The fact that all the levels are open (mostly) all the time really is better then the mad scramble to get slots it was a few months ago.
My only gripe is with the "detailed reports" and upcharging of them. If you have the information then why is that information not included with the grading like other graders. The fact that the information is held behind another payment is frustrating and even then the report is really simple with very little information on it.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. I’m new to card grading and chose Ace because of their unique and eye-catching labelling, which really sets them apart. The grading process itself was smooth and straightforward.

The only downside I’d mention is that the protective materials the cards are sent in—such as top loaders—aren’t returned. It feels a bit wasteful, especially as they’re perfectly reusable. That said, it doesn’t take away from the quality of the service, and I’d still be happy to use Ace again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Very quick turn around

Very quick turn around - do not like that they use DHL as they don’t look after the parcels and always comes back dinged but ace do package well so never any issues with cards after

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Premium Quality from Ace Grading

I recently had several cards graded by Ace Grading. The turnaround time was quick, the communication was clear throughout, and the slabs look absolutely fantastic — sleek, sturdy, and professionally finished. I especially appreciate the detailed grading reports, which add real transparency and confidence to the process. Highly recommended for any collector looking for reliable and high-quality grading!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Overall great UK grading company

I’ve supported ace for a while and can’t really fault their service. Nice looking slabs. Really thick acrylic, feels way less tacky than PSA. Turnaround times are ahead of the estimates lately based on what I’ve seen and heard. Overall I think ace are a little over-hated without much justification to it.
My only comment to potentially help with some of the backlash they get, I think if ace shifted their centering criteria to 55/45 instead of 60/40 then the keyboard warriors would have a whole lot less to complain about. I don’t mind 60/40 personally, but I do understand some of the cards that are on the brink of 60/40 and get a 10 can sometimes look a little bad to those who don’t agree with 60/40 and leads the slab to be a tad less desirable.

Overall, the way I see it is they’re by far the best grading company in the UK, if you don’t like their slabs or grading criteria your other option is to wait 6 months

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Best grading company in Europe

Used them for grading twice now, great service and best slabs out of everyone I've gone to so far. Colour match + ACE labels are much better than any other company and the UI of the website shows everything being done step by step. I have sent a third submission in already.

19 February 2026
Unprompted review

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