I’ve graded with Ace twice - using two different levels of their service and both times I’ve recieved 10’s which has been wonderful to see. Only thing I’d have a bug bear about would be the DHL return... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ace Grading offers collectors modern, consistent and transparent card grading. Ace Grading believes at its core that trading card grading is evolving. While the authentication and grading process remains the most critical element of our service, we want to push the boundaries. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to show it off. Therefore we've designed our custom plastic casing and labels to represent this. Our clear and rigid case provides the best protection for your card, but at the same time, it exemplifies the encased card to ensure that, as a whole, your card feels like a trophy piece.
Contact info
United Kingdom
- support@acegrading.com
- acegrading.com
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ace grading ultra service
Great experience submitting through Ace, I used the 5 day service which was perfect and fairly priced. The label is amazing and I believe long term value will be equal to or better than PSA. Submissions securely returned wrapped in a box in another box so very protected. Would recommend to everyone
Best places to get slabs in the uk and…
Best places to get slabs in the uk and best artwork around
Love ace grading
Love ace grading, quality slabs, beautiful, i wouldnt use anyone else. Period.
Used Ace Grading twice now
Used Ace Grading twice now, very happy with return times as well as the quality of the slabs. Great alternative to the US companies.
These guys are the goats
These guys are the goats. Quick, reliable grading and good communication throughout
Love ace labels
Love ace labels, prices and time to wait is great, only downside is reholder and crossover subs are only really available at the luxuary level.
One of the best grading companies!
Kept me up to date throughout the whole grading process and when it was delivered it was packaged very well, couldn’t ask for more from a grading company!
Great grading company
Great grading company, fast and easy submissions especially now when all services seem to be open permanently. And the ace labels are extremely good looking compared to most other grading companies
I have had several submissions with Ace…
I have had several submissions with Ace Grading now and each time it only gets better. The care and effort they put into creating their labels is unreal. The quality of the slab as well is unmatched. Would 100% recommend to anyone.
Great service and good communication in…
Great service and good communication in advance about delayed turn around times. Best quality slabs available and I won't go anywhere else. Thank you
Amazing service
Amazing service, brilliant customer service and a pleasure to deal with.
Very quick turn around time and honest…
Very quick turn around time and honest grades for my cards. Would 100% recommend if you want your cards to look cool in the slabs by Ace!
Well what can I say
Well what can I say. Second time grading with Ace and it's just a terrible company I pay for a 5 day ultra tern around and it's never been close to the 5 days. More like 15+ there customers services team do not reply to email and the attitude when you call them is shocking.
I was told good things about Ace but I wouldn't be recommending to anyone seem they take your mum and give below average service.
Just read they are -600k in losses
Avoid at all cost as your card either turn up damage or stolen.
Easy to use grading company
Easy to use grading company. Although I didnt get the grades I wanted the setup and step by step system was easy to use and was secure in the return of my products.
The Collectors Grader!
I have been grading with Ace for a few months now, previously I was worried about sending them overseas to be graded. I realised Ace labels were an thing and they were UK based, and after my first submission was returned I was hooked! The quality is phenomenal compared to the flimsy slabs of their competitors, I will not be grading with anyone else. I will always choose Ace, they are UK based, fair in their processes and all around amazing product, and the care and attention to detail they provide the collectors who put their trust in them is amazing. Always grateful.
Very prompt
Very prompt, professional and are good at communicating when needed. Also love the app experience.
Great first experience
Very impressed with my first Ace Grading submission experience. Order completed within specified timeframe and slabs are high quality with great labels that set them apart from the competition!
Best company in the UK for TCG Grading
Best company in the UK for TCG Grading, customer service is good, slabs are the highest quality on the market worldwide, and the labels are second to none.
Great experience from start to finish
Great experience from start to finish, made my first submission process very seamless. They provided information at each step and the slabs I received were super well made, would recommend. Amazing product!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








