ACE Mobile Safety Certificates Reviews 

2,613
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, describing it as efficient, thorough, and professional from start to finish. The staff are frequently praised for being friendly, helpful, and knowledgeable, making interactions pleasant and easy to understand. Many appreciate the seamless booking process and the convenience of their mobile service, which contributes to an overall smooth and positive user experience. Reviewers often note the punctuality of inspectors and clear communication throughout the process, leading to high satisfaction.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, promptness, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Booking process

People report positive experiences with the booking process, finding it easy and efficient from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more

Company replied

Rated 5 out of 5 stars

The guys were quick but thorough. They clearly explained a couple of things that needed to be fixed on our caravan and were able to fix them right away before providing the certificates. Highly recomm... See more

Company replied

Rated 5 out of 5 stars

From the first point of contact everything was just so easy, Caroline was an absolute delight to deal with. And the two guys that did the caravan inspection were so genuine and very thorough. Would... See more

Company replied

Rated 5 out of 5 stars

Arthur and Matt came out on time .They were thorough going over my van. There customer service was excellent. Thanks also to the ladies in the office who were also willing to help over the phone. T... See more

Company replied


Company details

  1. Vehicle Inspection

About ACE Mobile Safety Certificates

Written by the company


Ace_mobile

About Us

Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
  • Roadworthy Certificate (RWC)
  • Certificate of Inspection (COI)
  • Taxi & Uber Inspections
  • Gas Certificate
  • Pre-Purchase Inspection
  • HVRAS Inspection

Ace_background

We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,613)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great honest guy

Great honest guy. Will happily go through him again and recommend him to others.

17 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing an honest, professional service is what we strive for every day. We’re thrilled to hear you’ll be using us again and recommending us to your friends. Thank you for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars

On time

On time. Even early! Good fast service

17 April 2026
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Reply from ACE Mobile Safety Certificates

Thank you! We know your time is valuable, so we always aim to be prompt—or even a little early whenever the traffic allows! We're glad we could provide the fast service you were looking for. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Really nice easy going guy that was…

Really nice easy going guy that was practical, thourough & understanding. Will definitely use ACE again. Thanks

16 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Being thorough while remaining easy-going and understanding is exactly how we like to do business. It’s great to know we've earned your trust for future services. Thank you for supporting ACE Mobile Safety Certificates

Rated 5 out of 5 stars

On time great communication and…

On time great communication and explained more on our situation with a Wovi car great service will be recommending you

15 April 2026
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Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing clear communication and on-time service is what we strive for, especially with more complex inspections like WOVI vehicles. It was a pleasure assisting you, and we’re so glad you had a great experience. Thank you for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Happy Customer

Service was on time and well priced

8 April 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! We know our customers value their time and their hard-earned money, so we make it a priority to be both punctual and fairly priced. We’re glad we could help you out. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Best service guy ever

Service guy came was friendly and very easy to deal with

2 April 2026
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Reply from ACE Mobile Safety Certificates

Wow, 'best service guy ever'—that’s what we love to hear! Providing a stress-free and friendly service is exactly what we aim for. We’re so glad we could make the process easy for you. Thank you for the 5-star review and for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars
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Reply from ACE Mobile Safety Certificates

Thank you for your feedback! We really appreciate it. We always aim to deliver exactly what we promise, so it’s great to hear that reflected in your experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Easy

Easy, prompt and punctual , Brad was awesome 👍

9 April 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much for your kind feedback! We’re glad to hear the process was easy and prompt, and that Brad made a great impression. We’ll be sure to pass your lovely comments on to him 😊

Rated 5 out of 5 stars

amazing customer service and friendly

amazing customer service and friendly. On time everytime.

1 April 2026
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Reply from ACE Mobile Safety Certificates

Thank you for your wonderful feedback! We’re so pleased to hear you found our service friendly and reliable, and that we’re consistently on time. We truly appreciate your support 😊

Rated 5 out of 5 stars

ACE Mobile Safety Certificates…

ACE Mobile Safety Certificates delivered a truly professional and efficient experience from start to finish. The process was seamless, communication was clear, and the service was prompt and reliable. It’s refreshing to deal with a team that is both knowledgeable and customer-focused.

I would have no hesitation in recommending your services and look forward to working with you again in the future.

Thank you again for the outstanding service.

8 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for such a thoughtful and detailed review! We are thrilled to hear that you found the entire process seamless and professional from start to finish. Our team works hard to ensure clear communication and reliable service, so it’s wonderful to know we hit the mark for you. We truly appreciate your high recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Totally helpful and professional

Totally helpful and professional

27 March 2026
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Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing professional and helpful service is what we strive for every day at Ace Mobile Safety Certificates. Thank you for your support

Rated 5 out of 5 stars

Great service

Very polite and on time, great to deal with. Thank you very much

1 April 2026
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Reply from ACE Mobile Safety Certificates

You are very welcome! We truly believe that being polite and on time is just as important as the inspection itself. We’re so glad you had a great experience dealing with our team. Thank you for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

From the first point of contact…

From the first point of contact everything was just so easy, Caroline was an absolute delight to deal with.
And the two guys that did the caravan inspection were so genuine and very thorough. Would highly recommend ACE Mobile

11 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience from start to finish. Caroline will be so happy to hear your kind words, and we’ll be sure to pass your praise along to the inspection team as well. We take great pride in being thorough with our caravan inspections, so we’re glad we could make the process easy for you. Thanks for the high recommendation

Rated 5 out of 5 stars

Quick and efficient and friendly

Quick and efficient and friendly

24 March 2026
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Reply from ACE Mobile Safety Certificates

Thanks for the shout-out! We're thrilled you enjoyed our fast and friendly service. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Did as promised

Did as promised. On time and excellent

25 March 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! At Ace Mobile Safety Certificates, we believe in doing exactly what we say we'll do. We’re glad we could be there on time and provide the excellent service you expected. We appreciate the support

Rated 5 out of 5 stars

Great company

Great company, great tech that came to check the bike. Five stars for these guys.

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Our techs work hard to provide a professional and helpful service, so it’s great to know you were happy with the bike inspection. Thank you for choosing Ace Mobile Safety Certificates!

Rated 5 out of 5 stars

On time

On time, great service and reasonable cost

20 March 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! We aim to provide a service that is on time, professional, and fairly priced. We’re glad we could hit all three marks for you. Thanks for choosing Ace Mobile Safety Certificates!

Rated 5 out of 5 stars

Friendly and knowledgeable in his job

Only problem I had was not being able to pay cash on the day. I don’t agree with paying for services until they are rendered

20 March 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much for the 5-star review—we truly appreciate your support!

We understand your concern regarding payment prior to the service. This was a business decision we implemented due to an increase in last-minute cancellations and no-shows. Requiring upfront payment aligns with common industry practices and helps us ensure our inspectors’ time is respected, allowing us to continue delivering reliable, high-quality service to all our customers.

We genuinely value your feedback and appreciate your understanding. Thank you again for choosing us!

Rated 5 out of 5 stars

Great service

Excellent service, timely and professional response

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the excellent review! Providing a professional and timely response is a top priority for us at Ace Mobile Safety Certificates. We know our customers have busy schedules, so we aim to make the process as efficient as possible. We appreciate your support

Rated 5 out of 5 stars

Ace Mobile Safety Certificates

Ace Mobile Safety Certificates have been used by us for annual machinery inspections for numerous years. They are thorough, prompt and provide excellent service. Highly recommended.

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the continued support over the years! We truly value our long-standing partnership with your team. At Ace Mobile Safety Certificates, we take great pride in being thorough and prompt with our machinery inspections to ensure your operations keep running safely. We look forward to working with you for many more years to come!

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