EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more
We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more
My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more
Company details
- #11 of 13 best companies in Binoculars shop
- #4 of 6 best companies in Camera repair shop
- #17 of 43 best companies in Camera shop
- #5 of 7 best companies in Telescope Shop
Information provided by various external sources
Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.
Contact info
8 Belmont, BA1 5DZ, Bath, United Kingdom
- 01225466364
- aceoptics.co.uk
4.8
Excellent
480 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company to deal with
Fantastic company to deal with, friendly service, and knowledge staff.
18 October 2023
Great Customer Service
Helpful, friendly and understandable advice, and very quick delivery.
11 October 2023
Excellent customer service
Excellent customer service - replied to my email enquiry straight away and gave great advice. Thank you
2 October 2023
Great Value Binoculars
I received a great pair of used Victory binoculars for a very good price. They arrived exactly as described in excellent condition with the bag, strap and eyecups etc. I would definitely use Ace Optics again.
13 September 2023
Straightforward and efficient.
28 August 2023
Extremely helpful & knowledgeable
Extremely helpful, looking to buy binoculars for my husband. Extremely quick delivery, excellent service.
10 August 2023
Purchase of new Swarovski 15x56 binoculars
I purchased a new pair of Swarovski 15x56 SLC binoculars from this firm, the gentleman I spoke to was very helpful and did me a good deal, which I was really pleased with. The binoculars arrived the next day, they were well packed and are every bit as good as I hoped they would be. This is my first purchase from this company but it definitely won’t be my last. Thank you.
17 August 2023
Unprompted review
Quick dispatch and well packaged
Quick dispatch and well packaged. Happy with my Kowa binoculars thanks. Would buy from again.
31 July 2023
Purchased a case for swarovski 95mm …
Purchased a case for swarovski 95mm spotting scope, much cheaper than the one swarovski produce, the ace cover fits perfectly, is great quality, also excellent delivery time. First class service.
23 July 2023
Good film at good price
Got some FujiFilm C200 was dispatched and arrived incredibly quickly
11 July 2023
Quick and efficient service but the…
Quick and efficient service but the first notification of item dispatched was from DPD saying it was going to be a day late.
The Kowa 8x32's are superb.
21 July 2023
Perfect service
Ordered on Friday- dispatched next week day- delivered the following day - all exactly as ordered - I’m very happy with Ace optics
20 July 2023
Superfast delivery,Highly recommended.
9 July 2023
Received sooner than expected
11 June 2023
Fast and efficient service
Fast and efficient service. Could not have been better. Almost as soon as I had ordered my new binoculars I was using them as despatch and delivery was very speedy.
5 June 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.