Recently bought a Defender from Acklam Cars and dealt with Joe throughout. Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward serv... See more
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Review summary
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what i enjoyed about purchasing from Richard was that there was no messing around! I called him had a honest professional conversation about the vehicle i was interested in. I told him exactly what i... See more
I bought a Land Rover Defender yesterday from Acklam Motors and the whole process was incredibly smooth from start to finish. The team were professional, knowledgeable, and made everything feel effort... See more
Company replied
So why do I keep going back to Acklams? The answer to that is simple, they're the best. I've said before, excellence comes from the top down and bottom up. From the owner Chris to the entire team. I'v... See more
Company details
- #10 of 97 best companies in Car dealer
- #5 of 43 best companies in Motor vehicle dealer
- #6 of 57 best companies in Used car dealer
Written by the company
Acklam Cars has been established for over 20 years and has become a real success story improving year on year in all facets of the business. We focus on buying the very best stock, pricing it correctly using our live pricing strategy and ensuring that our customers are at the height of the business. The ethos of the garage from the very start of the process is to provide the customer with the best experience of buying and selling a car. Our teams are led by highly professional people who ultimately want the best for both the customer and the business, so whether you come to Acklam Cars to buy something special, or just to browse, we are here to offer you a very personal and memorable level of service. Since being founded in 2001, we have retailed and sold approximately 30,000 cars throughout the UK and overseas. We owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. We have the largest independent facility in Teesside, which is fully equipped with a purpose built forecourt and an indoor showroom. Selling and buying a wide range of cars and vehicles including sports, prestige and 4x4’s, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling, ensuring a hassle-free experience for the customer. This is where our Heritage is found and where our success stems from. We pride ourselves on excellent reputation and the multiple awards granted to us over the years, including AutoTrader’s Customer Excellence Award 2020 and three year’s in a row CarGuru’s Top Rated Dealer Awards 2018, 2019, 2020. On top of this, we have thousands of internet reviews with over one thousand five star reviews on TrustPilot alone. We would like to offer our sincerest thank you to Acklam Cars customers of the past, present and future.
Acklam Car Centre
Written by the company
- The North-East's largest independent Sports, Performance, Prestige and 4x4 dealership
- Whether you're at Acklam to buy something special, or you would just like to browse, we want to offer you a very personal level of service leaving you with a great impression and you wanting to come back. Here at Acklam Car Centre we are very proud to have the largest independent facility in Teesside which is fully equipped with a purpose built forecourt and indoor showroom. Selling and buying a wide range of cars and vehicles including prestige, 4x4 and sports, we guide each one of our customers through the entire process of buying, finance arrangements, servicing and selling ensuring a hassle-free experience for the customer. Since being founded, we have retailed and sold approximately 17,000 cars throughout the UK and overseas. Most importantly, we owe our success not only to ourselves and our team, but to our customers and their loyalty for choosing us and staying with us. This is where our Heritage is found and where our success stems from. We offer our sincerest thank you to Acklam Car Centre customers of past, present and future.
Contact info
237 Acklam Road, TS57AB, Middlesbrough, United Kingdom
- 01642 813376
- enquiries@acklamcarcentre.co.uk
- acklamcarcentre.co.uk
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Recently bought a Defender from Acklam…
Recently bought a Defender from Acklam Cars and dealt with Joe throughout.
Hands down the easiest car purchase I’ve ever made. No pressure, no sales patter — just honest, straightforward service from start to finish.
The whole team was professional, efficient, and treated me with genuine respect. I’d highly recommend Acklam Cars to anyone looking to buy a vehicle, even if they need to source something not currently in stock.
I’ll absolutely be back — even with a 340-mile drive
26 January 2026
Unprompted review
Recently bought my Audi R8 V10 at…
Recently bought my Audi R8 V10 at Acklam, this is my 7th car from them! Top service as always deal is done quick and smoothly no stress. Car comes as described no hidden surprises. Thanks again John and the rest of the team.
20 January 2026
Unprompted review
I bought a Land Rover Defender…
I bought a Land Rover Defender yesterday from Acklam Motors and the whole process was incredibly smooth from start to finish. The team were professional, knowledgeable, and made everything feel effortless. The transaction itself was very slick and well organised. A special shout-out to Paddy, who handled the purchase brilliantly — friendly, efficient, and a pleasure to deal with. Well done to the whole team, truly top-drawer service.
21 January 2026
Unprompted review
Reply from Acklam Cars
Hi there,
Thank you for your fantastic review and congratulations on your new Defender. We’re delighted to hear the process was smooth from start to finish and that everything felt effortless. Your comments about the team’s professionalism and knowledge mean a great deal, and we’ll be sure to pass your special mention on to Paddy. Thank you again for choosing Acklam Cars. Enjoy your new Defender, and if we can help with anything in the future, we’re always here.
All the best,
Everyone at Acklam Cars.
Exactly what I wanted the car was well…
Exactly what I wanted the car was well prepared and service was fast and efficient
16 January 2026
Reply from Acklam Cars
Hi Anthony,
Thank you for taking the time to share your experience with us, it's always nice to hear from our happy customers. It’s great to know you found the service fast and efficient, and we hope you're enjoying your new car.
All the best,
Everyone at Acklam Cars
From initial enquiry though to…
From initial enquiry though to collecting my car, fist class service
16 January 2026
Unprompted review
Reply from Acklam Cars
Hi Mark,
A first class service is what we aim to achieve and we're delighted to hear your experience reflected this. Your feedback is very much appreciated and we hope you enjoy your beautiful new car.
All the best,
Everyone at Acklam Cars
Bought g wagon
Bought g wagon, traveled from London, super service, everything was on time super quick.
20 December 2025
Reply from Acklam Cars
Hi Mohammed,
Thank you for taking the time to share your experience with us and congratulations on your G-Wagon. We really appreciate you making the trip all the way from London and we’re delighted to hear everything ran smoothly, on time, and super quick.
Enjoy your new car and if you need anything at all in the future, we’re always here to help.
All the best,
Everyone at Acklam Cars
Always get my cars here… no hassle… do…
Always get my cars here… no hassle… do the deal… collect car then go))) all lads great, helpful, trustworthy))
15 January 2026
Unprompted review
Reply from Acklam Cars
Hi Colin,
Thank you for your kind words, it's always a pleasure to deal with you. We try our best to make the buying experience as smooth as hassle free as possible and we're glad to see your feedback reflects this. Enjoy your beautiful new car and we look forward to welcoming you back again in the future.
All the best,
Everyone at Acklam Cars
Two so far
I should be writing two reviews because I bought a motorhome one week then returned the next for a car I saw. The service is second to none and your dealt with very swiftly and professionally by all the staff but comms were mainly through Richard who was very good and patient. I did have a trade in against another vehicle and the price paid was fair. My only concern is that I may be back for another rather quickly.
19 December 2025
Unprompted review
Reply from Acklam Cars
Hi Geoffrey,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear you had such a positive experience with us, and twice in the space of a week!
It’s great to know the team looked after you swiftly and professionally and we’ll be sure to pass your kind comments on to Richard. You’ll be very welcome back whenever you’re ready for the next one.
All the best,
Everyone at Acklam Cars
First class experience
First class experience, quick decision and fair trade in price, no haggling (after my drive from Aberdeen), slight paint issue on spare wheel cover dealt with without any quibble, car in fantastic condition, would definitely use again.
18 December 2025
Unprompted review
Reply from Acklam Cars
Hi Scott,
Thank you for your review and for making the trip down from Aberdeen, we really appreciate it. We’re delighted to hear you had a first class experience, a fair trade in price, and a straightforward process.
Thank you again for choosing Acklam Cars, we look forward to welcoming you back in the future.
All the best,
Everyone at Acklam Cars
Excellent Guys
Liam is a stand up guy. I placed a deposit on an Audi Q7 and had to pull out due to my part exchange being involved in an accident. Liam remained communicative throughout and honoured the refund of my £500.
Will deffo buy from them again in the futire as long as they don't im a messer
29 December 2025
Unprompted review
Reply from Acklam Cars
Hi there,
Thank you for taking the time to share your experience with us. Although circumstances changed we're glad to hear you found the service from Liam great.
We look forward to being able to help you again in the future when the time is right.
All the best,
Everyone at Acklam Cars
Great service very professional will be…
Great service very professional will be back again
11 January 2026
Reply from Acklam Cars
Hi Kevin,
Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear you found our service great and professional. It was a pleasure to deal with you and we look forward to being able to help again in the future.
All the best,
Everyone at Acklam Cars
Another truly amazing experience
We collected another fantastic car from Aklam Cars today, Richard and the team made me feel very welcome and made the collection feel very special. Very confident this will not be our last purchase from them.
Thanks again guys.
13 January 2026
Unprompted review
Reply from Acklam Cars
Hi there,
Thank you for your lovely review, and congratulations on your new car. We’re delighted to hear you felt so welcome and that Richard and the team helped make your collection feel special.
Your continued custom means a great deal to us, and we’re really pleased to hear you’re confident it won’t be your last purchase.
Thanks again from all of us at Acklam Cars, we look forward to seeing you again in the future.
Great Stock and Fantastic aftercare
I bought a Porsche 911 from Rich at Acklam. Bearing in mind my journey was around 3+ hours to get there, I was really happy to see that the car was exactly as Rich said it would be. After I collected it, I noticed that the rear spoiler breaklight had a few blown LED's. This would have been difficult to spot without having someone you know follow you and point it out, so it is easily overlooked. These parts are ridicously expensive, but without quibble, Rich quickly sorted a new part and fitting, which was done to my convenience near where I live. Its only when something isn't right that you know how good a company is by the way they handle it, and Rich showed just how good Acklam is. I'm sure I will be buying from them again in the future.
12 December 2025
Unprompted review
Reply from Acklam Cars
Hi Andy,
Thank you for your detailed review and for travelling over three hours to visit us, we really appreciate it. We’re delighted to hear the Porsche 911 was exactly as described and that you felt confident in the experience from the moment you arrived. Thank you as well for highlighting how the rear spoiler brake light issue was handled, we agree completely, it’s how a company responds when something isn’t quite right that matters most.
Your feedback means a lot to the whole team, and we look forward to welcoming you back to Acklam Cars in the future.
Dealt with Rich when buying a car from…
Dealt with Rich when buying a car from Acklam. It was all very efficient and friendly. No pressure to buy, the team were helpful and the service was seamless.
Loved the Cayanne too and a great price for the fully loaded car .. I’ll likely use their services again … despite the trek from London to Teeside 😉
18 December 2025
Unprompted review
Reply from Acklam Cars
Hi Mark,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that Rich and the team made your experience efficient, friendly, and pressure free. It’s great to hear you're loving your beautiful new Cayenne. We really appreciate you making the trip from London and we’d be more than happy to welcome you back again in the future. Enjoy the car! 🚗
All the best,
Everyone at Acklam Cars
Great staff always happy to help
10 January 2026
Reply from Acklam Cars
Hi there,
Thank you for taking the time to share your experience with us, it's always nice to hear from our happy customers. We look forward to being help you again in the future.
All the best,
Everyone at Acklam Cars
Just amazing company from start to…
Just amazing company from start to finish
Richard was great brilliant customer communication not pushy just straight forward made the whole thing easy and welcome
Nice touch with the flowers for my wife , will definitely be coming back .
Thank you for everything first class
5 January 2026
Unprompted review
Reply from Acklam Cars
Hi Scott,
Thank you so much for such a wonderful review. We’re thrilled to hear that Richard made the whole experience easy, straightforward, and welcoming from start to finish. It’s great to know the flowers were a nice touch and appreciated by your wife. Your kind words mean a lot to the whole team, and we truly look forward to welcoming you back again in the future. Thank you for choosing us.
All the best,
Everyone at Acklam Cars.
Really easy to deal with
Dealt with Richard sold him my Bentley and a Defender 110 . Bought a nearly new Defender urban everything Was so easy and nothing was to much trouble.
John in accounts also really professional
27 December 2025
Unprompted review
Reply from Acklam Cars
Hi Stephen,
Thank you for taking the time to leave such a lovely review.
It was a real pleasure dealing with you, we're glad we could make the sale of your Bentley and Defender straightforward, and even happier to hear you’re enjoying your new Defender. We'll be sure to pass your kind words on to John as well. We really appreciate your trust and your custom, and if there’s ever anything you need in future, we’re always here to help.
All the best,
Everyone at Acklam Cars.
Nice & easy process of trading a…
Nice & easy process of trading a vehicle in & purchasing a replacement.
The sales team (Paddy Barry)whom I dealt with at Acklam are brilliant and they have a wonderful selection of new & used vehicles.
If your looking for your next vehicle I would highly recommend this company.
8 January 2026
Reply from Acklam Cars
Hi Elaine,
Thanks so much for taking the time to share your experience with us. We’re really pleased to hear your trade in and purchase process was nice and straightforward, and we’ll be sure to pass your kind words on to Paddy.
It’s great to know you enjoyed the selection of vehicles and we truly appreciate your recommendation. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
All the best,
Everyone at Acklam Cars.
Super easy to deal with and very responsive...
Very easy process with Richard especially when dealing from overseas. Had a small issue post delivery and was resolved very quickly and professionally. For me that's the sign of excellent service. David.
20 December 2025
Unprompted review
Reply from Acklam Cars
Hi David,
Thank you for your review, David. We’re delighted to hear Richard made the process straightforward for you, especially while purchasing from overseas.
We also appreciate you highlighting how quickly and professionally the post delivery issue was resolved. We agree, it’s how we support customers after delivery that really reflects the level of service we aim to provide.
If we can help with anything else in the future, please don’t hesitate to get in touch.
All the best,
Everyone at Acklam Cars.
Just bought dodge ram from Acklam cars…
Just bought dodge ram from Acklam cars really good service, dealt with Rich on the purchase and the sale of my svr
Really nice guy will defo see them soon on my next purchase.
11 January 2026
Unprompted review
Reply from Acklam Cars
Hi Scott,
Thank you for your review and congratulations on your Dodge Ram. We’re really pleased to hear you received great service from the team and that Rich made the purchase and the sale of your SVR straightforward and enjoyable.
We’ll be sure to pass on your kind words to him. We truly appreciate your custom and look forward to seeing you again when you’re ready for your next car.
All the best,
Everyone at Acklam Cars
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