Aconsumercredit™ LLC Reviews 114

TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 1 out of 5 stars

I just got more maintenance fee bills from the time share people. I called aconsumercredit and all the numbers are disconnected. I know realize the $2000.00 i spent has been stolen from me. Why are... See more

Rated 1 out of 5 stars

I too was scammed by these vermin. Public records show Michael Saracco (attorney in Cocoa Beach, Fl) as principal attorney for this still active company. I suggest everyone contact Fl state attorneys... See more

Rated 5 out of 5 stars

Thank you for sending me the template letter to fill out, send, and cancel our Hyatt Residence ownership before the 6 day deadline was up. Our membership was cancelled and our down payment has now bee... See more

Company replied

Rated 1 out of 5 stars

They got my money $2250.00. September 2016 and 2 years later still nothing has been done. I called attorney Michael Saracco # (321) 505-7542. Whom was a representative for my Westgate canceling and hi... See more

Company details

  1. Travel agent

Information provided by various external sources

The Original Timeshare Cancellation And Release Agency. We Are An Experienced Timeshare Cancellation Agency, serving consumers since 2005. Our team of cancellation experts have helped thousands of timeshare owners cancel their contracts and understand their consumer rights. We will help you eliminate your high maintenance fees and mortgage. We work hard to thouroghly explain your options so you can safely cancel your timeshare burden. Aconsumercredit ™ has pioneered the fight against Timeshares and our proven program delivers results. Call and speak to one of our experienced counselors or sign up for a free consultation today to hear from us about your rights as a timeshare owner. We will be happy to give you honest answers and guide you through the timeshare exit process.


Contact info

1.8

Poor

TrustScore 2 out of 5

114 reviews

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Rated 5 out of 5 stars

GREAT ASSISTANCE!!

Company is amazing!! They gave me the FTC information AND THEY ASSISTED ME GREATLY!!! Madeline was awesome and helped me out a lot!!!

29 August 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Irene,

We are so happy to have been able to assist you with getting your timeshare needs addressed. Thank you for the great review.

Rated 5 out of 5 stars

American Consumer Credit

American Consumer Credit, LLC got us out of our time share without it ruining our credit rating. A lady at the bank ask me for your information for contacting you. I will pass it along next time I see her. Thank you, Connie

23 August 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Connie,

Thank you for the wonderful review. We appreciate the referrals and validation of our release process. Enjoy being timeshare free!

Rated 5 out of 5 stars

Jennifer and ACC

I Spoke with Jennifer, She was friendly and helpful. I will be recommending her and ACC to my family and friends.
Thank you for doing this for me !

22 August 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. Reyes,

Thank you for the kind words and great review. Congratulations on your timeshare freedom.

Rated 5 out of 5 stars

I am a recent client for American …

I am a recent client for American Consumer Credit LLC, and they were wonderful! They made the process easy and took care of my timeshare issue right away. If ever i or any of my family come to another (God forbid) related scam situation, I'll be definitely referring to ACC! Thanks again!

18 August 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. Brizuela,

Thank you so much for the awesome review, we will be here if you need us again. Congratulations on joining the ranks of ACC's timeshare free clients.

Rated 5 out of 5 stars

Residence owner/Timeshare

Thank you for sending me the template letter to fill out, send, and cancel our Hyatt Residence ownership before the 6 day deadline was up. Our membership was cancelled and our down payment has now been refunded. I would especially like to thank Madelin Allred for assisting us through this ordeal. Without her, we probably would not have made the deadline!!!! Thanks, Cindy D

30 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs Draper,

Thank you for the kind words and the awesome review. As an advocacy agency, it makes us feel very special to be able to help people like you who are in a very specific and quick action space to make sure they are not locked into a timeshare nightmare. We are glad to have been of assistance.

Rated 5 out of 5 stars

Very quickly responded to me

Very quickly responded to me. I was on the website and was contacted via instant message. Sent me an email on how to cancel timeshare. Thank you.

25 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. Lansford,

At American Consumer Credit we find it very important to have strong client communication and we appreciate your acknowledgement of that. Congratulations on being free of your timeshare mess.

Rated 5 out of 5 stars

The service I received was helpful and understanding.

The person I talked to at American Consumer Credit LLC was nice and wanting to help me. The person showed a concerned along with being supportive. I was pleased and satisfied with the service provided.

21 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. Zenum,

We are happy that you found satisfaction in our service of your account. Congratulations on being timeshare free.

Rated 5 out of 5 stars

Kristen helps us with cancelling our timeshare

Kristen helps us with cancelling our timeshare , she really knows what to do and she helps us solve our dilemma, We will not be able to afford this because of a sudden financial problem, my mom was diagnosed with Cancer and she needs our financial support. If it we're not for Kristen we will not be able get out.... again thank you.

6 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs. Lazatin,

Your case meant a great deal to our team here at American Consumer Credit. We see some truly terrible situations, similar to yours, on a day to day basis. To be the company changing that for people is a real honor. Best wishes.

Rated 5 out of 5 stars

I had just purchased a timeshare still …

I had just purchased a timeshare still unsure if i had made the right choice. Decided that i wanted to cancel and became so scared to think that i would not be able to cancel my contract with wyndham.started to Google inf and came across this company. Full it for inf and within 20 i received a call that they would be able to help me. Maria was very informative and helpful. Would recommend this company with no doubt.

5 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Thank you for the amazing review. WE love to hear stories like yours and to be the ones who give the story a happy ending. Enjoy being timeshare free!

Rated 5 out of 5 stars

Thank you Cristy for consultation

Thank you Cristy for consultation. It was very helpful. Appreciate your help
Konstantin

3 July 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Konstantin,

Thank you for the great review. We appreciate you allowing us the opportunity to assit you.

Rated 5 out of 5 stars

I have been speaking with your company …

I have been speaking with your company for months regarding my timeshare cancellation, as I did not want to rush into another quick decision this time around. Everyone from American consumer credit was polite and answered all my questions. Kristen was very knowledgeable about the industry, and she put my mind at ease through our conversations, while navigating me through the entire release process. Thank you ACC! Highly recommended!

23 June 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Thank you for the awesome review. We are overjoyed that we were able to obtain your timeshare cancellation and unburden you and your family from the terrible situation you were in.

Rated 5 out of 5 stars

Outstanding Organization

Outstanding customer service. Very knowledgeable & courteous staff. Provided all available options and strategies regardless of monetary benefit to their organization. I would recommend their services without reservation.

8 June 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. and Mrs. Branson,

We really appreciate you taking the time to give us such an excellent review. We practice advocacy first for all of our potential clients and we find that providing potential clients with an education allows us to have a very open and honest conversation with our client base.

Rated 3 out of 5 stars

Just when you think you have failed

Just when you think you have done all you can do, to get out of a contract with a company, in which we were tricked into and was told we could not get out of it and maybe stuck in it for life. I would like to thank TJ Moore for helping us to get out of this mess my husband and I had got into. Mr. Moore was very professional and knowledgeable with the information he gave. I just want to say thank you, now I can sleep at night. Thanks TJ Moore, Derek Glass and Sylvia Moore

24 May 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs. Glass,

We are so happy to have helped you negotiate the timeshare "matrix" and get you released and timeshare free. If there is anything we could have done differently to encourage a great or excellent rating from you we would love the feedback. Congratulations on being timeshare free!

Rated 5 out of 5 stars

Free advise thank you Joe!!!

Spoke to Joe Lynch very nice guy and helped me out gave me free info. On my time share with Royal club Solaris wich that time share is a scam!!!! Anyway I Thought that was super kool of him willl defenetly think of calling him whe I need legal advice. Thank you Joe

11 May 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs. Ortega,

We are always happy to provide advocacy advice for any potential client. Its awesome when we have a situation were we can help a client eliminate there obligation to a timeshare resort before it gets ugly!

Rated 5 out of 5 stars

True Service & Results!

I cannot say enough about the effectiveness and outstanding customer service we received from ACC. They said what they were going to do and then.... (WAIT FOR IT....) THEY DID IT! We'd worked with other supposed service providers in this area of trying to sell, release, give back our timeshares.... but only ACC was 100% effective, honest and unique in the approach of dealing with the burdensome problem.

THANK YOU Maria, Madelin and Mary! You guys were GREAT!!!

9 May 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr. Martin,

Thank you so much for your awesome review. We are so pleased that we were able to assist you in eliminating your timeshare contract forever.

Rated 5 out of 5 stars

Best Advice Ever

I contacted this company because I was unsure if I could get out of my timeshare contract. After speaking with Yvette a few times, we found the best available option for us that will literally save us tens of thousands of dollars. Thank you, Yvette!

4 May 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs Singh,

We love it when we are able to save our clients from potentially disastrous debt and contractual obligations they didnt understand. Thank you for the great review!

Rated 4 out of 5 stars

Comforting advice

I used the chat to ask a question. They sent me a phone number to call. The agent was encouraging and helped allay my fears of a DIL on a timeshare. Thank you.

11 April 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs. Frick,

WE are so happy to have been able to assist you in your cancellation. Thank you for the kind words and the great review!

Rated 5 out of 5 stars

Cancelling Timeshare with Wyndham Vacations

Even though I didn't do actual case with American Consumer Credit since it turned out I was still within the cancellation period, the representative (Chad) was very helpful to me, tool several calls and gave me a very valuable advice rover the phone and sent me a letter format for the cancellation letter and how to send it (certified mail). It worked! Thanks ACC !!!!

8 April 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mr Ali,

Sometimes we get to be an advocate for people who are not aware of their rights. It was a real pleasure to assist you with your cancellation and to get you and your familty clear and free of your potential timeshare nightmare.

Rated 4 out of 5 stars

They did exactly what they set out to …

They did exactly what they set out to do. It takes time and patience and you may have to place updating calls but well worth it. Madeline was very thorough and professional. I definitely couldn't have been released from the bowels of timeshare if it wasn't for them!!

7 April 2017
Unprompted review
Aconsumercredit™ LLC logo

Reply from Aconsumercredit™ LLC

Mrs. Bruce,

We really appreciate positive customer feedback and nothing makes us happier than to see our clients released fro their timeshare contract obligations.

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