Acorns Early Reviews 3,888

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 527 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and navigate, appreciating its simple interface and the convenience it offers for managing finances. People highlight how the platform helps children learn about money management, saving, and budgeting, often noting that it encourages responsibility and good spending habits. The auto-funding feature is frequently praised for making it simpler to manage allowances and investments, with many finding the overall system beneficial for financial literacy education. However, some reviewers expressed dissatisfaction with payment-related issues, including slow transfer times for funds and unexpected charges. There were also mentions of difficulties with the app's functionality, such as card declines despite available funds and a lack of clear processes for disputing unauthorized transactions.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, navigate, and access... See more

Payment

Customers had ambiguous experiences with payment, with some praising features like auto-load for allowances... See more

Application

Users describe positive interactions with the app, with many expressing satisfaction and finding it easy to... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in teaching children about... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting its effectiveness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Ac... See more

Company replied

Rated 4 out of 5 stars

I wish I can open accounts up for younger siblings, nieces, nephews, sons, daughters. That way I can build up an account for them soon than later. Several other banks allow this type of account for I... See more

Company replied

Rated 4 out of 5 stars

Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user... See more

Company replied

Rated 5 out of 5 stars

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website ar... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Investment Banking
  3. Savings Bank

Written by the company

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

The app is really easy to use. It helps my 11 year old son keep track of the assigned tasks/chores for his allowance, how much money he has and can spend. It allows him to move funds to savings. If you have an investment account for your child with Acorns, you can link your accounts seamlessly. You can share a link for family to contribute to your child's accounts. I am very pleased.

31 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Kristina, thank you so much for taking the time to leave us a review! It's great to hear that you are enjoying Acorns Early. We hope that you and your son will continue to benefit from all the features that we offer 😊

Rated 1 out of 5 stars

Go Henry went into my bank account and…

Go Henry went into my bank account and tried to withdraw $16. If this is associated with acorns early then I didn’t give anyone permission to attach my account. I will find the acorns accounts when o have the money to do so. Do not touch my account again

30 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Sarah,

Thank you for your review. Please be aware that Acorns Early is formerly GoHenry US.

Acorns Early is a subscription-based service, and the monthly membership fee is automatically charged to the payment method provided during sign-up. By creating an account and agreeing to the terms of service, customers authorize these recurring subscription payments in order to continue using the service.

I’ve sent you an email with further information. Please feel free to reply to the email or contact us at your convenience so we can discuss this further and answer any additional questions. Our contact details are (855) 739-2859. Monday to Friday 9am - 8pm EST, Saturday/Sunday 9am - 5pm EST.

We hope to hear from you soon.

Calumn - Acorns Early Supervisor

Rated 5 out of 5 stars

Easy to work with.

30 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Ken, thank you for leaving us a 5 star review. We really appreciate this feedback! 😊

Rated 5 out of 5 stars

Easy sign up

29 May 2026
Acorns Early logo

Reply from Acorns Early

Hi Adam, thanks for your positive review. We're glad to hear that you found our sign up process easy!

Rated 3 out of 5 stars

I dislike that it won't let you use the…

I dislike that it won't let you use the card but at selected places.

17 March 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Ashley, we are keen to have a further look at this for you. Please give us a call on (855) 739-2859 or email help@acornsearly.com so we can help.

Rated 3 out of 5 stars

I just got it so I’ll come back after a…

I just got it so I’ll come back after a month to post a review.

29 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Linda! Thank you for comment. Please don't hesitate to get in touch if you have any questions! You can call us on call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday. We look forward to hearing your upcoming review of Acorns Early! 🙂

Rated 5 out of 5 stars

motivation for the children

I like it's easy and this app actually motivates my son to want to do chores and other tasks to get money and to use a card and he enjoys that very much

29 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Thanks for sharing, Cortez! We’re really happy your family is loving Acorns Early Card!

Rated 5 out of 5 stars

User friendly

User friendly

28 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Thank you so much for sharing, Jackie! We're so glad to hear that your family is enjoying Acorns Early!

Rated 5 out of 5 stars

Easy to set up

26 May 2026
Acorns Early logo

Reply from Acorns Early

Thanks Ken! Glad to hear you found our set up process nice and smooth😊

Rated 1 out of 5 stars

Someone made unauthorized charges to my…

Someone made unauthorized charges to my daughters account and Acorns was unhelpful in stopping the transactions or helping her recoup the money lost. Very difficult to transfer money out and cancel service.

28 February 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Kelly,

We’re sorry to hear about your daughter’s experience and understand how concerning unauthorized activity on an account can be, as well as how important it is to ensure that your daughter's card is secure, and we will always do what we can to help.

We’d appreciate the chance to look into this further. I have arranged a call today to discuss the issues with you, so we can review the transactions and discuss next steps.

You can also contact our support team directly please give us a call at 855 739 2859. Monday to Friday 9am - 8pm EST, Saturday/Sunday 9am - 5pm EST.

Thanks,

Calumn - Acorns Early Supervisor

Rated 5 out of 5 stars

Great I love the app and it shows kids…

Great I love the app and it shows kids how to save money

23 May 2026
Acorns Early logo

Reply from Acorns Early

Hi there! Thank you for your 5* review. It's so lovely to hear you and your children are enjoying our service and the features we have for your child to save their money.

Rated 4 out of 5 stars

Would like a cheaper monthly payment to…

Would like a cheaper monthly payment to $4

27 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Loren, thank you for your four-star review. The monthly fee is what allows us to keep the lights on and, most importantly, deliver the quality service your family relies on. It directly pays for three critical areas:

👨🏻‍💻Our Dedicated Support Team: You are speaking to me right now! We staff a specialized team of real people, available to help with card issues, app questions, and financial education features. A basic bank often routes you to long phone queues or automated bots. Your fee ensures you can reach us when you need us.
📲Continuous App Development: The fee funds our team of engineers and designers who are constantly adding those premium features—like goal setting, chore integration, and new security updates—that make our app the best financial tool for your child.
🔐Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that the instant card-locking feature works perfectly, giving you complete control and peace of mind. review

Rated 4 out of 5 stars

Good

Good nshakwnsn

27 May 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Benjamin! Thank you for your 5* review. It's so lovely to hear you are enjoying our service!

Rated 5 out of 5 stars

Kiddo loves it

Kiddo loves it

4 June 2025
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Briana! Thanks for your 5-star review. It truly means a lot to us to hear that you and your family are having a great experience with our service. We always strive to provide the best possible service for our customers, and your positive feedback lets us know we're on the right track. If you ever have any questions, suggestions, or need assistance in the future, please feel free to reach out to us at help@acornsearly.com - Naomi 😀

Rated 3 out of 5 stars

Great features, no so great handling disputed charges

The interface is simple to use. The ability to view transactions, get alerts, and transfer money is seamless. The feature side is nice, however, the app lacks in handling fraud or unauthorized purchases. There should be a seamless way to click and dispute charges. Currently, you have to submit a message to customer service, then wait for an auto-generated reply. The first message I sent was not answered, but the second message I sent was replied to the next day.
I’ve spent weeks trying to resolve this issue. Banks and credit unions handle these types of issues immediately and with less friction.
The app is great if you never have fraud or suspicious charges. Although, the block card feature did prevent future fraud charges, there’s still the issue of working with customer service for a credit of funds.

23 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Jason! Thank you for taking the time to leave this review for us. We're glad to hear that you find the app interface simple to use and that features like our instant alerts and card blocking have helped keep your account secure.

However, we hear you loud and clear regarding the friction you experienced while trying to resolve these unauthorized charges. We know how stressful dealing with suspicious activity can be, and we want to make our support process as smooth as possible.

We are continuously working to improve our response times and simplify how our families can dispute unauthorized transactions. For future reference, please be aware that you can always give us a call on (855) 739-2859 or join our LiveChat service: https://us.support.gohenry.com/us/s/? if you urgently need our help. Our customer service is available Monday to Friday from 9am - 8pm EST and Saturday/Sunday from 9am - 5pm EST.

Thank you for your patience as we work with our team to get this fully resolved for you! - Naomi

Rated 4 out of 5 stars

Helping my daughter become a responsible adult!

Helping my daughter become a responsible teenager and teach her good habits with saving/investing money. Also, making it easy for her to understand that money is a means of exchange for spending her time doing something and that it doesn't just magically appear whenever she needs it, lol.

23 May 2026
Acorns Early logo

Reply from Acorns Early

Great to hear Acorns Early is helping your family Darren, thanks for leaving us a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look