Acoustimac Reviews 980

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I wanted a set of 4 acoustic panels (bass traps) with a photo art face that was not a standard offer on their website. So I called in to sales support. The person on the phone, Rico, was professional,... See more

Rated 5 out of 5 stars

Very pleased with the 3 panels I ordered. Quality products, great to look at and very responsive customer service. Highly recommended.

Rated 4 out of 5 stars

I was worried how my photos taken with an iPhone would show up on 6 x 4 foot pieces of cloth material. I am pleased to say the photography looked amazingly crisp on the material. My only suggestion is... See more

Rated 5 out of 5 stars

Our meeting room is a hard surface 18 foot cube. They suggested 22 panels. After putting up 15 it was good visually and sound wise. Amazing how much echo and sound these absorb. That left a few panels... See more

Company details

  1. Manufacturer
  2. Business-to-Business service

Information provided by various external sources

Acoustic Panels and Bass Traps at Acoustimac.com. Call 888-827-1266 or Shop online. Speak with an Acoustic Expert today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

980 reviews

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Rated 5 out of 5 stars

Exceptional product that looks great…

Exceptional product that looks great and does the job to perfection. My panels arrived within a few days of the order and were packed well and were not as difficult to install as I had anticipated. Price was much better than most other comparable products. Will purchase again in the future as the need arises.

23 January 2020
Unprompted review
Rated 3 out of 5 stars

I paid for my purchase with PayPalIn

I paid for my purchase with PayPal. I never received a receipt I never received a notice that my purchase was sent (which it was not), I never received a tracking number. After a few days I called and then and only then did I receive a receipt and a notice that my package was mailed. If I had not called I would not have received my purchase. For this reason I give you a three.

23 January 2020
Unprompted review
Rated 5 out of 5 stars

great, easy purchase

the site of the product was easy to understand which made me very comfortable in putting in the order...I did call and emailed with a question and both were answered in a timely manner..not installed yet, but feeling very confident about doing it...

22 January 2020
Unprompted review
Rated 4 out of 5 stars

Panels are great

Panels are great. The only issue was with the packaging/delivery. The delivery person must have dragged them on their corner and two of the panels came with damaged corners.

17 January 2020
Unprompted review
Rated 5 out of 5 stars

Great quality and quick shipping!

The acoustic panels that I ordered were shipped quickly and arrived in perfect condition and, most importantly, look great! The fit and finish are excellent and the colors were pretty true to those I saw on my monitor. I like 'em - a lot! I happened to catch a sale so even better. Nice job Acoustimac.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Got shipment ,

Got shipment ,
I’ve used this product or similar..
Feel the same 1lb per sqft ...
Hope it dose the trick

14 January 2020
Unprompted review
Rated 5 out of 5 stars

The panels are of good quality

The panels are of good quality - even just one made a big difference in the office space! I spend a lot of time on calls that require clarity of sound without echo/resonance, and these panels will definitely help.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Staff advice about which product and how much to by to achieve the results we needed was perfect.
Items we shipped promptly and arrived as promised.

We need more sound treatment for two other rooms and we will contact Acoustimac for sure.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Prompt and great customer service!

The panels came packed well and in perfect condition. The team was really helpful with installation and even sent a few extra mounting pieces in order to even better secure the panels to the wall. Thanks so much - they make a HUGE difference in the room and really cut down on the echo.

13 January 2020
Unprompted review
Rated 4 out of 5 stars

Mishandled package help

FedEx has mishandled my package and Eric went to bat for me getting it figured out. Without waiting to find out how it all happened, he ordered me replacements for everything. Despite a series of unfortunate events for me, I was helped where it counts.

11 January 2020
Unprompted review
Acoustimac logo

Reply from Acoustimac

Hi Kevin,

I am sorry to hear about the issues with FedEx, we can get a claim filed and replacements shipped. Unfortunately, I am not seeing any emails or missed messages from you. We take pride in offering great customer service and if you did not receive a reply from me this was most likely the cause. Please give me a call when you have a free moment. In the meantime, I will be filing a claim for your missing packages and placing the replacements into production. I appreciate your time and business. -Eric

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