Acre Properties Reviews 407

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... See more

Rated 5 out of 5 stars

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... See more

Rated 5 out of 5 stars

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... See more

Company replied

Rated 5 out of 5 stars

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... See more

Company details

  1. Property Rental Agency

Information provided by various external sources

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

407 reviews

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Rated 5 out of 5 stars

Extremely professional service!

Extremely professional service throughout. Every member of staff has been incredibly helpful and quick. Couldn’t be happier I chose to let with Acre Properties. As a busy young doctor I’ve been very pleased with how easy and stress-free the whole process has been. It’s clear that the company and staff care about doing a great job and looking after their tenants. Highly recommend to any young professional.

29 July 2018
Unprompted review
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Reply from Acre Properties

Hello John

Thank you for your great review and recommendation.

It is always great to hear that we are providing the service that we aim to give all our tenants.

We hope you are happy in your new home.

Warm regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

I visited properties through Spareroom…

I visited properties through Spareroom with Ben and what a saver company!
They are absolutely trustful and very professional. All the properties are high standards.

I will recommend absolutely to contact them if you look for the best value for money in West London.

Thank you for your professionalism.

26 July 2018
Unprompted review
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Reply from Acre Properties

Hello Gautier

Thank you for your fabulous review and recommendation, it was nice meeting you on Saturday and we hope you will be happy in your home.

Warm regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

I have had a great experience with Acre…

I have had a great experience with Acre Property. Starting with efficient arrangement of viewings - the agent proposed to show multiple properties on the same day. Then Tenancy Administrator dealt with preparation of all necessary documents and checks in 2 days!
They both explained everything well and were
very friendly, understanding and professional.

Thank you!

23 July 2018
Unprompted review
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Reply from Acre Properties

Hello Kinga

Thank you for your great review we are happy that we were able to accommodate you and with a quick turnaround time.

We are very happy that you experienced the service we endeavour to provide all our tenants.

Kind regards



from all the Team at Acre Properties

Rated 5 out of 5 stars

Very good company for finding a room in…

Very good company for finding a room in London. The process of viewing the room and finalising the contract was very simple and smooth.
The team is always quick in answering and helping and sending someone for repair if needed.

8 July 2018
Unprompted review
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Reply from Acre Properties

Dear Stella

Thank you for your great review, we are very pleased that everything went smoothly for you and that we are acheiving the service that we endeavour to provide all our tenants. We understand that no one wishes to wait too long for repairs, so we provide the service that we would wish to receive.

Warm regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

Fantastic team of professionals

Rob and the team at Acre Properties have been dealing with an upgrade and refurbishment to a building in which I live. The guys working have been very respectful of others during the upgrade, have been very generous with the improvements made (offering to upgrade our communal areas for the benefit of all), been very approachable with regards to their plans and highly efficient in getting things completed. The work is to a great standard and I'm grateful that I have a neighbouring property under the care of this company.

A team of highly skilled and friendly professionals. Thanks so much guys - the improvements made are unbelievable considering the trouble we have had in trying to arrange similar upgrades in the past. Your involvement has transformed the space in which the residents now live.

Richard

6 July 2018
Unprompted review
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Reply from Acre Properties

Hello Richard

Thank you for your great review, we are very happy that your experience with our contractors and transformation of the building has been a good one.

Kind regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Really helpful and friendly!

5 July 2018
Unprompted review
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Reply from Acre Properties

Dear Hannah

Thank you for your review, we are pleased that you have received a friendly and helpful service, which we aim to provide to all our tenants.

Kind regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

BRILLIANT! 5 STAR COMPANY! 5 STAR STAFF!

From our initial contact, right through to signing the contracts, everybody we have dealt with has been truly 5-star! Alex, Jonathan, and Natalia have been brilliant. The property was exactly what we were looking for and we viewed it the same day we found it online!

4 July 2018
Unprompted review
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Reply from Acre Properties

Hello Alfie

Thank you for your super 5 star review, we are pleased that you had a smooth process from finding your home all the way through to living in it.

We hope you are enjoying your new home.

Kind regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

Excellent service!! Highly Recommend!!

Excellent service! After trying to find a property in London for several weeks with no result, Acre Properties was our saving grace! They agreed to meet us the same day with short notice and one of their agents Alex showed us round! He was very professional, knew his stuff, and made the viewing process very simple! After agreeing we wanted it, the rest of the process was very smooth and Natalia was perfect in getting all the documentation cleared as smoothly as possible! We are now moved in and love the place! Highly recommend their service for anybody who wants to experience a hassle free letting process in London!

3 July 2018
Unprompted review
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Reply from Acre Properties

Dear Keanu

Thank you very much for your excellent review and recommendation.

We try to provide a service to our tenants and prospective tenants that we would like to receive and it is always a pleasure to read that we are doing achieving this service.

We hope you are happy in your new home, it's a lovely flat in a great location.

Warm regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

David - church path

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very lovely as well as efficient, prepared and thorough when it came time to deal with the paperwork. The whole process of finding an apartment and moving has been surprisingly stress-free this time around. Thanks again guys !

30 June 2018
Unprompted review
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Reply from Acre Properties

Dear David

Thank you very much for your review.

We are plesaed that you received the service that we endeavour to give all our tenants and it was a stress-free experience.

We hope you are happy in your new home.

Warm regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Great Company, Fantastic People, Excellent Service

I have worked with Acre Properties for the last 5 years and can honestly say its been a pleasure working with them. The service, standard of their properties and their staff are fantastic. I would certainly have no hesitation in recommending Acre Properties to anyone.

21 June 2018
Unprompted review
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Reply from Acre Properties

Hello Harry

Thank you very much for your great review and recommendation

It's nice to get a review from a Housing Association who know the standards that are out there and how long many landlords take to carry out repairs.

Kind regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Caught by surprise!

I was so so so close to signing a contract with another agency, but received a viewing invitation from Acre Properties at last minute and they were able to arrange an immediate viewing within the next 30mins++. Absolutely satisfied with their service, and their properties - so far the best I came across out of 20+ viewings. Also visited their office in Chiswick for a surprise drop-in to check if they are legit and it was a pleasant experience there too. Everything was just flawless - including their contract, it is absolutely "the property" I'm looking for.

21 June 2018
Unprompted review
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Reply from Acre Properties

Dear Gary

Thank you very much for your great review and it was a pleasure to meet you when you paid a visit to our office

We are pleased that you decided to rent with us and that we could help you with finding your new home.

We also really appreciated your comments about the standard of our office whist you were here, as we believe our office is a reflection of the quality we set out to provide in all our tenants homes.


We hope you will be happy in your new home.

Warm regards

from all the Team at Acre Properties.

Rated 5 out of 5 stars

Thank you to everyone at Acre Properties

I have recently finished a four month intensive training and mentoring course at Acre Properties. Acre Properties was introduced to me by a charity called spear to help me get my foot through the door in property.

I am very thankful and grateful that Acre gave me the opportunity to learn with them, I can honestly say I've enjoyed every moment as it has helped me vastly develop myself, it has definitely been an eye opening experience as i got to see all aspects of property and have been taught how to have a good work ethics and to complete tasks at a very high standard.

I have seen properties being purchased in poor conditions to then being changed to beautiful homes in a matter of weeks.

I have also had the privilege of meeting business professionals the likes of estate agents, a banking director, a surveyor, an interior designer, also a strictly star and a man by the name of Ian Thorpe who has helped provide clean water to 2.4 million underprivileged people across Africa, which i found very inspiring.

Acre Properties is a very welcoming and a friendly environment which made my time there very easy and comfortable. On countless occasions saw Acre staff go above and beyond for its tenants, one of the best customer service i have seen as due to their efficiency and care.

Thank you to everyone at Acre Properties for helping me grow my confidence and allowing me to have a better future due to all the support and encouragement received.

18 June 2018
Unprompted review
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Reply from Acre Properties

Hello Alaa

Thank you very much for your great review.

Your comments and observations please us very much, as they confirm that we are achieving what we set out to do.

As you know we strive to give excellent service and support, be it with our tenants, suppliers, contractors or our involvement with Charities.

We are proud of our work with Spear, it is a privilege to work with young adults like yourself who are determined to get on in life.

We wish you all the best and we hope to see you soon.

Warm regards


from all the Team at Acre Properties

Rated 5 out of 5 stars

Great modern properties

Great modern properties which have been refurbished to a high standard. Very helpful Admin Team. Brilliant service. Highly recommended!

11 June 2018
Unprompted review
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Reply from Acre Properties

Hello Ela

Thank you very much for your great review, showing your appreciation of our properties and for recommending Acre Properties.

Warm regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Acre Properties - socialy concious & ethical Landlord!!!

I have been working with Acre Properties in a professional & collaborative partnership for over 10 years. I find company leadership and services to be very socially conscious and proactively supporting wider local community. Acre is one of the rare privately owned companies dedicated in focusing on "less advantaged" members of society. Acre Properties have been relentless in proactively making changes and adapting to circumstances in order make sure they keep their rents on affordable level & accessible.
I would strongly recommend Acre Properties to all those public spirit Landlords, wishing to carry on providing affordable housing to benefit claimants. Acre Properties will not only find best tenants for you, but will also assure long lived successful tenancies, trough dedicated & proactive tenancy support work and effective property management.
I have found Acre Properties continuously supporting existing partnerships, bringing others together in order to deliver best outcomes.
I wish Acre Properties, their tenants & landlords long lived prosperity and success!

11 June 2018
Unprompted review
Acre Properties logo

Reply from Acre Properties

Hello Mariana

Thank you very much for your very positive review of our business and recommendation.

It is always refreshing to hear views from a different angle, who professionally sees how other agencies and landlords work. We are very proud to have a mixed tenure of private and social tenants, providing a good service to all tenants alike, which we believe is why lots of our tenants stay with us for a long time.

Warm regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Friendly, efficient and recommended!

A fantastic, friendly service. From being shown around various flats, all the way to signing the paperwork. The staff here are kind, helpful and efficient. It definitely put me at ease when going through the process of renting a flat and finding the property which would suit me the most. I will definitely recommend using ACRE properties to anyone else I know looking to rent in London!

I look forward to renting through Acre for the time spent in London.. I feel like I wouldn't want to go anywhere else now! Thanks everyone for your help!

10 June 2018
Unprompted review
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Reply from Acre Properties

Hello Bobbie

Thank you very much for your great review and recommendation.

We are pleased to hear that the experience renting your home through us has been a positive one, as aim to make the rental process a smooth and straight-forward a process as possible.

We hope you continue to be happy in your new home.

Kind regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Not only do Acre Properties strive to…

Not only do Acre Properties strive to give the customer the best experience possible, but they strive to make a positive impact in the world at the same time, through a huge amount of work for charity. They're not just your average property company. You'll find something special here.

9 June 2018
Unprompted review
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Reply from Acre Properties

Hello Sarah

Thank you for your fantastic review, we do try to strive to give our customers the best service we can provide, whilst at the same time supporting some very worthwhile charities.

It's been refreshing for the whole team to see how our efforts trundling through mud (Tough Mudder) have made a difference.

Warm regards

from all the team at Acre Properties

Rated 5 out of 5 stars

Friendly

Friendly, professional, caring company. Renting with Acre is so easy. The team are go above and beyond to help. Really couldn’t have asked for a better start to renting!

28 May 2018
Unprompted review
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Reply from Acre Properties

Hello Holly

Thank you for your great review, we hope you will be as happy in your new home as you are with our service.

Kind regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Ive just moved from one Acre property…

Ive just moved from one Acre property to another as I wanted to stay with the same landlord. Acre homes are of a high standard and don't scrimp on quality. The team at Acre are all very friendly, professional and responsive should you need it. I've had the pleasure of meeting a lot of the team and the experience is not your typical landlord/Tennent relationship. I feel part of the Acre team. Not sure how else to describe their awesomeness!

26 May 2018
Unprompted review
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Reply from Acre Properties

Hello Jenni

Thank you for your fabulous review and we are very pleased that you are happy in your new home - I must say that house is beautiful.

Having lived in two of our properties now, you know that we endeavour to set a high standard across the board.

We hope you continue to be happy in your home and with our service.

Warm regards

from all the Team at Acre Properties

Rated 5 out of 5 stars

Very professional agency

Very professional agency. Quickly in solving problems and in communicating with tenants.

Honour mention to star agent Jonathan.

8 May 2018
Unprompted review
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Reply from Acre Properties

Hello Antonio

Thank you for your great review and honoury mention to Jonathan. We are pleased to read that we have solved any issues you have had.

We hope you continue to be happy in the flat.

Warm regards


from Jonathan and all the Team at Acre Properties

Rated 5 out of 5 stars

Excellent Service from a Brilliant Landlord

I have worked with Chris for 3 years now and he's honestly by far one of the very best landlords I have worked with in my career to date. All properties which I manage for Chris are in excellent condition. Acre properties pride themselves when letting their properties to tenants who are claiming housing benefit and in return the tenants look after the properties as if its their own personal home. I would highly recommend Chris to anyone who wants to let their property privately.

3 May 2018
Unprompted review

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