The ordering process was a little confusing. In my order, there was an order for a March necklace, which I know I did not click on. I feel I was taken advantage of when ordering and it might have be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
While I think product is good and yet to receive it. I use online shopping because it is easy but this actually another item in order that I didn’t order. I have contacted customer service to see if... See more
Company replied
Initially, the button for my choice wouldn’t work. I then realized that I had to actively deselect the most popular choice, before I could choose my own.
Company replied
The website was easy, choosing which product I wanted was simple. I intended to order three necklaces, one for myself and two more for my sisters. When reviewing my order this morning, I found I had... See more
Company replied
Company details
Written by the company
A team of young, passionate and visionary people. Acssart is a small but cutting-edge company dedicated to Best Gadgets, Fashion Wears, Tools & Home improvement. Our goal is to position Acssart as the online service leader. Trust our team of experts to help you stay ahead of the curve, and always be on the cutting edge of technology. Join our product revolution as we continuously challenge what is possible in your life and help bring awesomeness worldwide.
Contact info
United States
- customer@acssart.com
- acssart.com
3.5
Average
832 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to order
It was very easy to order. Receiving updates on when my package has shipped.
28 August 2026
Unprompted review
Reply from Acssart
Dear Madeleine M.,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy to purchase and find what I wanted.
28 August 2026
Unprompted review
Reply from Acssart
Dear Gary Wylie,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Acssart
Dear Raymond Hill,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The ease of ordering was the greatest…
The ease of ordering was the greatest part of the transaction.
27 August 2026
Unprompted review
Reply from Acssart
Dear Floyd,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Ease of doing business
Ease of doing business.
Seamless process!
David Hare
26 August 2026
Unprompted review
Reply from Acssart
Dear David Hare,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Needed to cancel an order that was…
Needed to cancel an order that was being sent to an old address, the representative cancelled the order quickly and refunded the purchase.
26 August 2026
Unprompted review
Reply from Acssart
Dear Jamie Marchessault,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Went smooth
Went smooth. Only concern is I unable to log back in and track my order. I have the emails and confirmation but hoping to get a tracking number and the delivery company
25 August 2026
Unprompted review
Reply from Acssart
Dear Ed Hynes,
Thank you so much for taking the time to leave us a 4-star review.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
I am very happy with the attention they…
I am very happy with the attention they gave me to solve my problem. It was very fast. I am happy with the product as well.
Virginia Reid
22 August 2026
Unprompted review
Reply from Acssart
Dear Virginia Reid,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Invalid email address for ACSSART provided
Email promised a code for FREE SHIPPING would be sent to me once I entered my review. This didn't happen and when I attempted to send an email to ACSSART inquiring about the code, the email was kicked back as an invalid email address.
27 August 2026
Unprompted review
Reply from Acssart
Dear R CLARK,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Ordered the cloth changing mopping and…
Ordered the cloth changing mopping and it was ok if it was for a dolls house so small take long time to clean anything . Emailed and told them quickly returned my email and said I would recieve full refund . Waiting on refund I hope it happens
17 August 2026
Unprompted review
Reply from Acssart
Dear Debbie Moxham,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
It was very easy
25 August 2026
Unprompted review
Reply from Acssart
Dear MaryJane Cosden,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Very easy to use and understand
25 August 2026
Unprompted review
Reply from Acssart
Dear Julian,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Honestly
Honestly, it's super easy to use they have great items and their website has a variety of options.
9 July 2026
Unprompted review
Reply from Acssart
Dear Maddox Sterling,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
easy check out processing card glitchy…
easy check out processing card glitchy and i was charged gkr a whole additional set of items i did not wnat. pretty sneaky.
24 August 2026
Unprompted review
Reply from Acssart
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Even though the delivery of the product…
Even though the delivery of the product never made it to us, the efficiency of the refund was excellent. There was no hassle and your support and service far exceeded our expectations. Perhaps a more reliable delivery service would avoid this problem in the future.
14 August 2026
Unprompted review
Reply from Acssart
Dear DGM,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Amazing Customer Service
I had mistakenly double ordered my item. I sent an email and Kaus from customer service was quick to reply and assisted me with my refund. From placing my order, correspondence and my refund received into my bank account was under 48hours. Amazing service!! Thank you again Kaus for your assistance. Cheers Linda
23 August 2026
Unprompted review
Reply from Acssart
Dear Linda Cale,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Very easy to navigate
Very easy to navigate. Can't wait for it to arrive.
24 August 2026
Unprompted review
Reply from Acssart
Dear Janet Freniere,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy as can be
Easy as can be. Looking forward to arrival poached eggs from microwave
24 August 2026
Unprompted review
Reply from Acssart
Dear David,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Acssart
Dear Stewart Siegel,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I bought a 3 re-chargeable sensor LED…
I bought a 3 re-chargeable sensor LED lights October 2025 and one of them stopped working in June 2026. It would not work without being plugged in to power. I contacted Accsart to get a replacement under warranty and despite several emails I did not receive a response so I lodged a complaint with Consumer & Business Affairs in South Australia. Doesn't even rate one star.
24 June 2026
Unprompted review
Reply from Acssart
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
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