ACT Credit Management Ltd Reviews 195

Thank you so much for taking time to assist me Jerome. I appreciate your professional support and kindness towards my situation at hand.

spoke with jerrome driscoll today and i must admit he was fantastic. he was so understanding and easy to talk to, had my best interest at heart and just made the whole process easier than easy. so grateful for such a good experience concerning such a delicate subject- thank you jerrome!!

I’ve been through to a particular lady called Lisa Thompson quite often who has been ever so lovely, patience and ever-willing to help. Generally great service and consideration for personal circumstances.

I was served by Justin Yoong, a friendly and pleasant individual. Very accommodating and they help finding the best payment plan for you. Quick and speedy process didn’t take longer than 5mins to set up.

I was quite frustrated at the beginning of my call however, the costumer service engagement specialist Mariya Yusuf was patient, professional and understanding throughout the call.

She provided me with the solution required to solve the issue and supported me in arranging a suitable payment plan. I am appreciative of the assistance and effort.

I have been worried about my Student loan for sometime, however the professionalism and reassurance from ACT has been impeccable especially Advisor Jerrome Driscoll. Jerrome was very professional and efficient in getting my repayment solved that wouldn't leave me struggling after already paying 2 large student loans. Jerrome understood exactly what i needed and was able to offer this option. ACT is very lucky to have such great employee's like Jerome. Thank you! :)

I recently sought debt recovery advice from Kate at Act Credit, and I must say, the experience was nothing short of outstanding.

Kate's approach was professional and refreshingly impartial. In an industry where genuine concern for a client's best interests can be rare, her integrity shone through. She provided clear explanations of the process and unbiased insights into various recovery options, allowing me to make an informed and confident decision.

What impressed me most was not only her expertise but also the comprehensive support provided by Act Credit. Kate equipped me with the knowledge to manage my financial affairs more wisely in the future, and her dedication to delivering honest, thoughtful, and client-centered advice is something I truly value.

I wholeheartedly recommend Act Credit for anyone in need of financial guidance, specifically because of the incredible experience I had working with Kate. Her service has not only helped me resolve my current issue but has also left a lasting impact on my financial well-being.

Thank you, Kate and Act Credit, for your invaluable assistance. I will definitely be recommending your firm to others and look forward to potentially working with you again in the future.

5/5 stars!

Ceri was more than happy to help with paying off our remaining debt!

The lady on the phone was very Loveley and understanding her name was nisha and she was very understanding and lovely

ACT don’t judge and realise life does get in the way. They took time to listen to me and help sort out a repayment plan that was manageable l. All in all I was very anxious about the fees I owed and they really made the process manageable. Adjusting my payments and taking into account my rising bills. Have to say thank you for making me less anxious to Nisha.

ACT Credit Management Ltd.

Post Covid and furlough I had a few outstanding accounts, it has been my first time dealing with debt companies, and had a handful contact me.

Lisa in the call center was very helpful and friendly. I have now completed all payment plans and wanted to leave a review to say thank you for making a difficult time easier.

I contacted act credit management and the person who responded never introduced himself and was extremely unhelpful.

Given my experience, I'm certain that he'll continue with his unhelpful approach. As a result I'm not convinced act is a genuine company. I continue to share my experience with colleagues, friends and family.