Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn... See more
Company replied

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Written by the company
The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.
Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews...

Written by the company

Instant Response

C1, Three Rock Road, D18N9P6, Sandyford, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Very helpful customer service, trustworthy, professional and serious team. A pleasant experience altogether. Highly recommend. Thank you.
Such a lovely guy. Really thorough and, helpful and friendly. Great representation of the company.
Man who came was very professional and efficient however I was without my alarm for a month but was still charged
Kieran, the installation engineer was extremely polite and diligent! The overall process was smooth, and Kieran made sure we understood our alarm system very well. Will definitely recommend!
Malcolm installed our new alarm yesterday and I immediately felt safer. Malcolm gave his honest advice to properly protect our home. He was no-fuss, careful, tidy and efficient. He carefully ensured that I understood how to work the system. I’ve found action24 to be personable and professional in getting set up.
Everyone was really nice and appreciated my business. The engineer was very respectful of my property and worked quickly and efficiently. I would recommend this company.
Very satisfied. Got clear advice on all our questions.
The agent set up the app on our mobiles and talked us through it.
Just got this system installed. Alarm Engineer was really helpful. Explained everything very smoothly. He did a great job.
Very good Customer experience with Action 24. We have had our system for 3 months and it’s working well. We experienced a couple of minor issues with the system. Action 24 have resolved these issues efficiently and without delay.
Replaced a broken alarm quickly and efficiently with no charges.
Kieran came to upgrade our alarm system. The service was excellent. He was very knowledgeable, friendly, tidy and ensured we knew how the new system worked before he left.
We couldn’t have asked for any better.
Thanks a lot Kieran.
Responsive when contacted. Managed some technical issue well.
After being told the day before that the Engineer due to call to me was unfortunately ill, Action quickly replaced him with another Engineer Micheal who arrived the following day and performed the work very efficiently and neatly. Action put Customer Satisfaction very high on their to do list.
quite satisfied with the work of Action 24! Great work team :)

Reply from Action24
We have found the staff of Action24, to be extremely helpful.

Reply from Action24
Very helpful response to my requests for specific information on the installation and operation of the system.
Flexible system--for example the time from setting the alarm to closing the front door was extended to 45 seconds to facilitate my wife who has a limitation to her gait.

Reply from Action24
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