UK McAfee Support Reviews 6

TrustScore 3 out of 5

2.9

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Company details

  1. Computer Software Shop

Written by the company

Staying connected to the internet has become necessary as most of the tasks are carried out with the internet’s help. Cybercriminals may inflict harm to your device and steal your banking details. Once cybercriminals access your device, they can manipulate or delete your important data and steal your personal details. It is hard to combat cyber risks without an advanced antivirus program. McAfee offers advanced security-enhancing features that will avert hackers. McAfee protects your device from cybercriminals and keeps it safe from viruses, malware, and data breaches.


Contact info

2.9

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Con-artistry and duplicity

What a waste of time! Their vaunted support remains inaccessible. This company and its associates should be banned - and ideally fined a huge sum for their duplicity and con-artistry.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Called them up on Saturday then again…

Called them up on Saturday then again on Sunday after I went to the mobile phone shop and called them back and I said it's not the phone it's the virus McAfee was no help at all they said we can't help U to remove any malware or anything . Crazy but my advice is dont buy it as they are no help at all none .

13 December 2025
Unprompted review
Rated 5 out of 5 stars

I wish all customer services were like McAfee

Subscription auto renewed. Contacted support by phone. Sorted and refunded within minutes.
Only cancelled subscription as have retired from teaching, closed down my computer and never want one back in the house again!
McAfee kept me safe online at all times. Would highly recommend.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend support McAfee offer in the package for free

We had some difficulty getting our computers to accept the McAfee , so we phoned the customer support team and we had a wonderful lady help us through the whole process that we were having difficulty with.
Not all generations are confident at doing this but she was very patient and kind and gave us the confidence.
I wished I could send her flowers to thank her, she spent over an hour with us, but with her support we will definitely be signing up again with McAfee

1 February 2025
Unprompted review
Rated 2 out of 5 stars

I think I was just scammed by McAfee

I decided to buy Office 365 from Amazon as it included 15 months subscription for 12 PLUS McAfee on 5 devices. McAfee operate accounts that are accessed via emails and passwords so they know I have a subscription and yet, despite paying Amazon for it, they tried to take my card details for renewal in May 24. I was asked to confirm the payment and then I noticed that McAfee had already taken £99 which was also for 5 devices. Their is an online support for requesting a refund but it defaults to a statement and offers no refund option. This is poor so now I must approach Amazon and my car company and terminate my involvement with what is like a legitimised scam!

29 January 2023
Unprompted review

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