activeroot.co.uk logo
Visit website

activeroot.co.uk Reviews 

1,258
•
TrustScore 5 out of 5

4.9

Running Club
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the highly reliable sports nutrition items for intense endurance training. Consumers frequently mention that these natural drinks and chewable products are wonderfully gentle on sensitive stomachs, successfully preventing painful cramps and providing essential sustained energy during long distance runs. However, some customers also noted the convenience of purchasing trial packs to test out various delicious flavors before committing to larger bulk quantities for future races. People similarly appreciate the swift delivery service, secure packaging, and reliable tracking information provided when receiving their essential running supplies across multiple repeated orders.

What people talk about most

Product

Customers report great satisfaction with the product, praising its delicious taste and natural ingredients.... See more

Quality

People report positive experiences with quality, noting that the products are consistently well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and swift shipping... See more

Order

Users describe positive interactions with order, expressing consistent satisfaction with the smooth process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived on schedule. Tried the original and rhubarb on race trial run and loved them, sustainable packaging, easy to tear, no stickiness to hands and not sharp on the insides of my mouth as I have fou... See more

Rated 5 out of 5 stars

Excellent products that have become part of my marathon training. They’re easy on the stomach and give me the energy I need for long runs. I’ve ordered several times now and have always been impres... See more

Rated 5 out of 5 stars

Fantastic customer service. Had a split ouch of recovery mix. Without hesitation they offered a refund or replacement. I sent photos so they could look into why it happened. Highly recommend their p... See more

Rated 5 out of 5 stars

I rarely use sports gels or drinks because they upset my tummy - but this was a delight. I ran 50km ultra, taking 4, and a 10km Spartan race using 2 and no stomach issues at all! They tasted great, mi... See more

Company details

  1. #2 of 3 best companies in Running Club

Written by the company

Founded in 2015, by two Edinburgh based endurance athletes, Active Root is a range of natural sports nutrition with a difference. As-well-as providing natural fuel and hydration, our drinks and gels contain root ginger which helps maintain a balanced stomach. Our philosophy is simple, if your stomach is settled you will feel good and therefore perform better. The Active Root range is developed to meet all your training and racing nutrition needs, our sports drinks are perfect for providing energy and hydration during exercise, Gel Mix delivers instant energy in a handy reusable soft-flask and ElectroLite is a low calorie alternative for lower intensity exercise. Our products contain 100% natural ingredients, are delicious and light tasting, and suitable for vegan and gluten free diets. What's more we offer all our products in handy environmentally friendly compostable refill bags, helping you cut down on unnecessary plastic waste. Learn how Active Root can make a difference to your training here www.activeroot.co.uk

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,258)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really good product

Really good product. Really good flavour. I ordered the peppermint flavour & there is no strong peppermint flavour at all but a lovely ginger taste.

28 January 2025
Rated 5 out of 5 stars

My go to for recovery and hydration

My go to for recovery and hydration. I love all the natural ingredients, I’ve tried a lot of recovery drinks and this one is the best for me by far.

I just wish that they still did the big tubs as I accidentally binned mine and it was perfect for storing my electrolyte mix in.

29 October 2024
Rated 5 out of 5 stars

5* very good

Really happy with sample pack I got. Allows me to try a few things from the active root range along with a couple of my favourites.very quick delivery 📦

17 October 2024
Unprompted review
Rated 4 out of 5 stars

All good

All good. Nutrition is tasty and decent value for money. It's a shame they don't do the refills anymore.

7 October 2024
Unprompted review
activeroot.co.uk logo

Reply from activeroot.co.uk

Thank you for your review, we really appreciate it!
For information, the resealable pouches that have replaced the tubs & refill bags are designed to keep the product inside fresher for longer, and we have also dramatically reduced the amount of packaging we use by offering one option instead of two.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look