activeroot.co.uk Reviews 

1,258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the highly reliable sports nutrition items for intense endurance training. Consumers frequently mention that these natural drinks and chewable products are wonderfully gentle on sensitive stomachs, successfully preventing painful cramps and providing essential sustained energy during long distance runs. However, some customers also noted the convenience of purchasing trial packs to test out various delicious flavors before committing to larger bulk quantities for future races. People similarly appreciate the swift delivery service, secure packaging, and reliable tracking information provided when receiving their essential running supplies across multiple repeated orders.

What people talk about most

Product

Customers report great satisfaction with the product, praising its delicious taste and natural ingredients.... See more

Quality

People report positive experiences with quality, noting that the products are consistently well-made and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting fast and swift shipping... See more

Order

Users describe positive interactions with order, expressing consistent satisfaction with the smooth process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived on schedule. Tried the original and rhubarb on race trial run and loved them, sustainable packaging, easy to tear, no stickiness to hands and not sharp on the insides of my mouth as I have fou... See more

Rated 5 out of 5 stars

Excellent products that have become part of my marathon training. They’re easy on the stomach and give me the energy I need for long runs. I’ve ordered several times now and have always been impres... See more

Rated 5 out of 5 stars

Fantastic customer service. Had a split ouch of recovery mix. Without hesitation they offered a refund or replacement. I sent photos so they could look into why it happened. Highly recommend their p... See more

Rated 5 out of 5 stars

I rarely use sports gels or drinks because they upset my tummy - but this was a delight. I ran 50km ultra, taking 4, and a 10km Spartan race using 2 and no stomach issues at all! They tasted great, mi... See more


Company details

  1. #2 of 3 best companies in Running Club

Written by the company

Founded in 2015, by two Edinburgh based endurance athletes, Active Root is a range of natural sports nutrition with a difference. As-well-as providing natural fuel and hydration, our drinks and gels contain root ginger which helps maintain a balanced stomach. Our philosophy is simple, if your stomach is settled you will feel good and therefore perform better. The Active Root range is developed to meet all your training and racing nutrition needs, our sports drinks are perfect for providing energy and hydration during exercise, Gel Mix delivers instant energy in a handy reusable soft-flask and ElectroLite is a low calorie alternative for lower intensity exercise. Our products contain 100% natural ingredients, are delicious and light tasting, and suitable for vegan and gluten free diets. What's more we offer all our products in handy environmentally friendly compostable refill bags, helping you cut down on unnecessary plastic waste. Learn how Active Root can make a difference to your training here www.activeroot.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,258)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

I love active root

I love active root, so far I’ve tried the sachets of drink and the gels and they’re both amazing. Such a great flavour and really gives you a boost

31 August 2024
Unprompted review
Rated 5 out of 5 stars

No gut bombs

quick delivery, and a great product, I have used Active root for many races, and no gut bombs for me.
The chews are too yummy, I have to make sure I don't eat them before I need them!!

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Ginger Sports Nutrition

Order arrived well packaged and on time. Always happy with the quality of the products; so much better than the standard off the shelf offerings that are full of artificial sweetness. Kinder to the stomach, and tasty too.

1 August 2024
Rated 5 out of 5 stars

The energy chews & isotonic drink got…

The energy chews & isotonic drink got me round 16 miles of a training run this morning & I can’t wait to try the mixed berry chews!

Incredibly quick delivery, which I needed, so I really appreciated that.

I LOVE this company - it’s helping train for my first marathon 💜🏃🏻‍♀️💜

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Energy and nutrition drinks

Good web site easy to order quick delivery of products.
Only gripe is the writing on the products is a bit small had to use the magnify app on phone to read the instructions and dosage etc.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

I've used it for years to refuel on my runs. Brilliant, natural. Far better than using gels

14 July 2024
Unprompted review
Rated 3 out of 5 stars

Not getting the ginger vibe and my last…

Not getting the ginger vibe and my last batch was virtually solid, couldn’t use the plastic spoon had to use a metal one. The new size packets I’m not sure about, I ordered 2 refill pouches but the new ones are much bigger so not sure about re ordering

3 July 2024
Unprompted review
activeroot.co.uk logo

Reply from activeroot.co.uk

Hello George,
So sorry about the condition of the powder. If you email your order number and the product to enquiries@activeroot.co.uk we will send a replacement. Re the pouch sizes, we also do a 840g 20 serving pouch as well as the 50 serving.

https://activeroot.co.uk/products/sports-drink-mix?variant=47973114446130

These will be back in stock on w/c 22/07 . Sincerely Will

Rated 5 out of 5 stars

Great!

Brought these on recommendation for my first very long bike ride- tasty, and the ginger was a nice taste. No leg cramps or stomach pains- will definitely be using these regularly!

29 June 2024
Unprompted review

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