ActiveWills.com Reviews 

228
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are the best for your Wills. You can get help if you need and amend your Will if necessary. Their customer service personnel and solicitors are superb! Very helpful and organised. I highly reco... See more

Rated 4 out of 5 stars

i can't log on to my account to complete the wills, the password isn't working and the password re-set doesn't work either. I have tried emailing multiple times and haven't got a response and have al... See more

Company replied

Rated 1 out of 5 stars

Me and my sister both received our certificate in the post at the same time. I am missing information on the certificate and I have tried to call and have emailed with no joy. I don't know what to do... See more

Company replied

Rated 2 out of 5 stars

Not straight forward - if you purchase a voucher you get called by a salesperson offering more expensive options. Difficult to get access to the voucher for on line wills and website frequently do... See more

Company details

  1. Business Services

Information provided by various external sources

Making a Will is cheap and easy with ActiveWills, one of the UK's fastest-growing independent Will writing companies. Its online self-service will writing software allows you to print off fully legal documents yourself. Over 40,000 families trust Active Wills to protect over £10 billion in assets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(228)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t quite believe there was no…

I couldn’t quite believe there was no catch when I was offered a free will for myself and my husband because we are keyworkers but it seems that some things are free in life! Very very easy to use and I’m not pestered with selling tactics. If you are a key worker then I would recommend you do this if you haven’t already got a will

26 May 2020
Unprompted review
Rated 5 out of 5 stars

NHS Free Will Service

I Took advantage of the Free Will Service for Key Workers. It Is something that we’ve been meaning to do for sometime. It was a quick, efficient and easy online application with a helpful step by step guide guiding you through the different sections.

24 May 2020
Unprompted review
Rated 5 out of 5 stars

A genuine free will

A genuine free will, easy to complete and simple process. Online chat was helpful to.
Glad I did it! Thanks

24 May 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you. Fantastic to have this in place. Free & easy..definitely recommend. Genuine & git mine...thank you so uch

23 May 2020
Unprompted review
Rated 5 out of 5 stars

Genuine free will

This is a genuine free will which is fantastic, so easy to complete and I feel so much better having it in place. Thank you for the offer!

23 May 2020
Unprompted review
Rated 5 out of 5 stars

Very generous & genuine free offer to…

Very generous & genuine free offer to NHS & key workers.
Our wishes in a will were relatively straight forward, so this mirror will & timing fitted the bill perfectly. It was extremely easy to do online & confirmation of our documents lifetime storage was received quite quickly.
If we had known it was that easy to do, then we would have been even more than willing to have paid for the service at an earlier date.
Thank You.

23 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look