Acton Service Centre Reviews 

134
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is professional, honest, and reliable when handling repairs. People appreciate the detailed explanations provided regarding any issues found during servicing. Reviewers state that mechanics take great care of vehicles, providing brilliant service all round. Reviewers also note that routine services and MOTs are completed quickly and efficiently. Consumers consistently describe the staff as polite, friendly, and exceptionally helpful during visits. Many people highlight that they would never hesitate to recommend these mechanics to others. Clients express confidence in the quality of the work and plan to return.

What people talk about most

Service

Customers had positive experiences with service, consistently describing the team as competent, friendly, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as competent, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being their customer for several years now, I only use Acton Service Centre for any repairs or service for my Vauxhall Insignia. Dev and the team are really fantastic and have several times saved my c... See more

Rated 5 out of 5 stars

Dev and the team at Acton Service Centre will never leave a job unfinished. They persevered to diagnose a tyre pressure sensor issue on my Renault Megane, and are always clear on what the issue is,... See more

Rated 5 out of 5 stars

Full service for an Audi. Booking the car in was a simple task, the owners assessed the car and sent me an itemised list of the estimated costs and advisories prior to commencing the service. Very tra... See more

Rated 5 out of 5 stars

The Team at Acton Service Centre are brilliant. As a female it’s very difficult to find a reliable garage who won’t overcharge. They are honest, reliable and professional. I’ve been using them for alm... See more


Company details

  1. Car service

Written by the company

Established in 2012, Acton Service Centre is now a leading car repair and maintenance garage in Acton, London (UK). We aim to provide you with high-end car services ranging from air conditioning servicing and repairs, wheel alignment, clutch and brake repair, engine rebuild, etc. With in-house expertise and proficient technical knowledge, the service centre receives cars of all brands and models for assistance such as Porsche, BMW, Jaguar, Audi, Land Rover, Renault, Mercedes, and several others. We not only treat your car as ours but also love to educate you on how you can fix minor glitches yourself and make an informed decision before leaving your vehicle in any service centre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.7

All reviews

(134)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m honestly fuming.

I’m honestly fuming.

I pulled into Acton Service Centre because I wanted to ask about an MOT and servicing for my BMW 3 Series. I parked up and quickly went next door for a coffee and to use the toilet before going into the garage.

When I came back, the owner was standing there asking who owned my car and saying it was “in the way”, which it absolutely was not. He then told me to move it and immediately started shouting at me, swearing and calling me names like a ct and a dkhead.

What made it even worse was that he was shouting in front of everyone around the garage which was honestly embarrassing and completely unnecessary. I was there as a potential customer and instead got spoken to like that in public.

To be fair, the workers there have always seemed like decent people and I’ve never had an issue with them. But I will not support a business where the owner speaks to people like that with such a nasty mouth.

My whole family has used this place before but after this experience we will not be coming back and I will definitely be telling others to avoid.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great communication! Great service!

We have been using Acton Service Centre for several years for service and M.O.T. as well as for any other car trouble. We have always found them to be very professional including informing us how long a job will take before getting the car back. Dev and his team are always polite and friendly. If ever a problem is detected Dev informs us first with what the problem is and how much it will cost to rectify before going ahead with the job. We have no complaints. A.S.C. is a first-class company. Would highly recommend.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Car Service and Maintenance

Being their customer for several years now, I only use Acton Service Centre for any repairs or service for my Vauxhall Insignia. Dev and the team are really fantastic and have several times saved my car from from additional failure. They are excellent mechanics who really take care of the problem, whatever that may be. Also, very reasonably priced. I can truly recommend them without hesitation. Thank you Beri

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Dev and the team at Acton Service Centre…

Dev and the team at Acton Service Centre will never leave a job unfinished. They persevered to diagnose a tyre pressure sensor issue on my Renault Megane, and are always clear on what the issue is, how to resolve it and keep the customer updated.
They also went out of their way to help diagnose and fix an earlier problem, and couldn't have been more helpful, friendly & professional.
Highly recommend!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Full service for an Audi

Full service for an Audi. Booking the car in was a simple task, the owners assessed the car and sent me an itemised list of the estimated costs and advisories prior to commencing the service. Very transparent with no potential for last minute 'shock' repairs and costs. I have trusted ASC with my car for years and will continue to do so. I suggest you have a chat with them before looking elsewhere.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM ASC CARS

DONT BUY FROM ASC CARS, Baught a ford focus ztech 1.8 for 1600+200 deposit, 2 days after having the car the oil light came on, had to put almost 4 litres in and the car started burning oil and blue smoke out the exhaust, the day after that the oil dropped again below the low mark so obviously was sold a miss presented car, they would not come get the car from my address and wanted me to drive it 255 miles to them, it broke down on me once also only had it a week. My 30 day warranty on majour mechanical had a no refund on deposit in any circumstances £200 and a re advertisement fee of another £200, he then charged me £200 for meeting me half way to take the vehicle of me for a 1200 refund but as the car broke down on the day of retuning it he then said he wouldn't come get the car from my address unless he had another £200 so after saving all year for the initial 1800 I had a car for 3 days and lost £800, poor service seen as I was entitled to a full refund under the consumers rights act, even tho I got a £1000 pound refund the car should never have been sold in that condition, he said he drove it 255 miles to me and in the eavning so must have gone through a engine full of oil for it to be empty a couple days of me purchasing it.

20 July 2025
Unprompted review
Acton Service Centre logo

Reply from Acton Service Centre

Hi Marcus,

It seems you have reviewed the wrong business. We are Acton Service Centre based in West London. We do not buy and sell cars, we carry out maintenance and repairs. Please check the business details and remove this review. I have found ASC cars in Wokingham on google and can see that you have reviewed them also - I believe they are the business you want to review.
Kind Regards,
Devan
Acton Service Centre

Rated 2 out of 5 stars

Brought in a working car, got it back with an engine failure light

Don't know if it was the lack of luck or if this is how they work, but I booked in my car for an MOT, they upsold me the replacement of some parts which were used, to which I agreed and then, when I got my car back, the orage engine failure light was on (and obviously wasn't when I dropped the vehicle). So not cool...
Eventually, they kept the car a few days more. I don't what they did to it but it doesn't have the orange light on anymore. But not a good experience.

19 May 2025
Unprompted review
Acton Service Centre logo

Reply from Acton Service Centre

Hi Mat,

I'm sorry to hear that you've had a negative experience with us. I've reviewed our records and believe your Volvo came into the garage for an MOT and service, during which we replaced a set of spark plugs that were due for renewal.

I can also see that we later ordered and fitted four ignition coils for you at no additional cost. Sometimes, faults occur unexpectedly and can be outside of anyone’s control. After looking into this case, I can confirm that the ignition coils we replaced—free of charge—actually cost the business more than double what we initially quoted you for the repair.

We do appreciate your concern about being without your vehicle for two days, but I hope you can also recognise that we resolved the issue—whether caused by human error or unfortunate coincidence—without passing any further cost onto you.

Please let me know if there's anything more I can do to encourage you to give us another opportunity to provide our services in the future.

Kind regards,
Devan

Rated 5 out of 5 stars

Great service

Great service. I come here regularly and the guys never disappoint!

18 April 2025
Unprompted review
Acton Service Centre logo

Reply from Acton Service Centre

Hi Alessio,

Thanks so much for your kind words! We really appreciate your continued support and it means a lot to the whole team to hear that you're happy with the service. Always a pleasure having you in — see you next time!

Best regards,
Devan

Rated 1 out of 5 stars

Utterly useless garage I stopped using…

Utterly useless garage I stopped using in December 2022 unable to diagnose what was causing my audi to cut out, they installed a new clutch, new battery, new sparks... two days after its very expensive service and mot it was in an accident caused by the fault they couldn't diagnose. In the space of 2 months I spent over £1500 here , a complete waste of money.
Avoid at all costs

18 June 2025
Unprompted review
Rated 5 out of 5 stars

A reliable car repair shop in Acton

I go to Acton Service Centre because they are good people to do business with. They look after my SEAT Alhambra and ensure that it is safe and reliable. They fix what needs fixing and do not invent unnecessary jobs. They are pleasant, efficient and trustworthy. What more could you ask for?

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Recommend

Have been a regular customer for many years and highly recommend the garage - professional and timely service.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

5* Service, highly recommend

Am a repeat customer and will definitely go back again. The team are always friendly, helpful, efficient and keep in contact, with updates regularly.
Would highly recommend.

25 January 2024
Unprompted review

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