Acton Service Centre Reviews 

134
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is professional, honest, and reliable when handling repairs. People appreciate the detailed explanations provided regarding any issues found during servicing. Reviewers state that mechanics take great care of vehicles, providing brilliant service all round. Reviewers also note that routine services and MOTs are completed quickly and efficiently. Consumers consistently describe the staff as polite, friendly, and exceptionally helpful during visits. Many people highlight that they would never hesitate to recommend these mechanics to others. Clients express confidence in the quality of the work and plan to return.

What people talk about most

Service

Customers had positive experiences with service, consistently describing the team as competent, friendly, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as competent, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being their customer for several years now, I only use Acton Service Centre for any repairs or service for my Vauxhall Insignia. Dev and the team are really fantastic and have several times saved my c... See more

Rated 5 out of 5 stars

Dev and the team at Acton Service Centre will never leave a job unfinished. They persevered to diagnose a tyre pressure sensor issue on my Renault Megane, and are always clear on what the issue is,... See more

Rated 5 out of 5 stars

Full service for an Audi. Booking the car in was a simple task, the owners assessed the car and sent me an itemised list of the estimated costs and advisories prior to commencing the service. Very tra... See more

Rated 5 out of 5 stars

The Team at Acton Service Centre are brilliant. As a female it’s very difficult to find a reliable garage who won’t overcharge. They are honest, reliable and professional. I’ve been using them for alm... See more


Company details

  1. Car service

Written by the company

Established in 2012, Acton Service Centre is now a leading car repair and maintenance garage in Acton, London (UK). We aim to provide you with high-end car services ranging from air conditioning servicing and repairs, wheel alignment, clutch and brake repair, engine rebuild, etc. With in-house expertise and proficient technical knowledge, the service centre receives cars of all brands and models for assistance such as Porsche, BMW, Jaguar, Audi, Land Rover, Renault, Mercedes, and several others. We not only treat your car as ours but also love to educate you on how you can fix minor glitches yourself and make an informed decision before leaving your vehicle in any service centre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(134)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The recent service provided by Acton…

The recent service provided by Acton Service Centre was exceptional.
they are very nice people to do business with.

23 March 2021
Acton Service Centre logo

Reply from Acton Service Centre

Hi Paul! Thank you very much for this wonderful review. We really appreciate your feedback and look forward to seeing you again in the future. Thanks - Team ASC

Rated 5 out of 5 stars

Some of the best customer service…

Some of the best customer service experienced in the car industry! Thanks for your honesty and frank advice Acton Service Centre

21 March 2021
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Reply from Acton Service Centre

Hi Helen, Thank you for your wonderful review, We are truly grateful for your feedback and look forward to helping you again next year. Warm Regards - Team ASC

Rated 5 out of 5 stars

Great Service

Visited Acton Service centre for a MOT and Full service, I need some small fixes on my car. Acton Service Centre called me to let me know what these were, why I needed them and how much they would cost. They were able to answer all the questions I had. Great friendly service received.

9 March 2021
Unprompted review
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Reply from Acton Service Centre

Hi Julie! Thank you for taking the time to leave a review. This helps us evaluate our performance and ensure that we’re always providing the best level of service to our customers. Thank you again for your time, and if you have any questions, please feel free to contact us! - Team ASC

Rated 5 out of 5 stars
Acton Service Centre logo

Reply from Acton Service Centre

SJ, Thank you for taking the time to review us upon your recent visit. We look forward to helping you again in the future. Many Thanks - Team ASC

Rated 5 out of 5 stars

These guys got me in the morning I…

These guys got me in the morning I needed them, called me before making any changes and explains everything thoroughly (not a car minded person) and we’re incredibly efficient at getting everything done! Can’t recommend them enough

9 March 2021
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Reply from Acton Service Centre

Lauren, We are really happy to read such a positive review. We look forward to serving you again in the future. From all of us here, Many Thanks - Team ASC

Rated 5 out of 5 stars

Excellent service

Excellent service! The team are efficient, professional and friendly.
Very good work at a fair price.

3 March 2021
Unprompted review
Acton Service Centre logo

Reply from Acton Service Centre

Hi Pauline, Thank you for leaving a review, it's great to hear your comments! I will pass this review onto the ASC team who will be happy to hear about your experience. Many thanks team ASC

Rated 5 out of 5 stars

Great customer service and booked me in…

Great customer service and booked me in for my mot. No hassle, very fast service and very convenient for me.

2 March 2021
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Reply from Acton Service Centre

Oliver, your 5* review and kind words mean a lot to the our team. We appreciate your custom. Thank you, Team ASC

Rated 5 out of 5 stars

Great service and comms throughout

Great service and comms throughout! Highly recommend.

2 March 2021
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Reply from Acton Service Centre

Hello Mr Kelly, Thank you for your fantastic review and your kind words, we are happy to hear you had a positive experience with our team at ASC, we look forward to serving you again in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly, reliable and reasonable price. I would definitely recommend and use them again. Excellent service

2 March 2021
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Reply from Acton Service Centre

Hi Donald! Thank you for your lovely feedback, we thank you for your custom and look forward to serving you again in the future. Kind Regards - Team ASC

Rated 5 out of 5 stars

Reliable garage

Honest, helpful, reliable and efficient. Been here a few times over the years and always found them excellent to deal with.

2 March 2021
Acton Service Centre logo

Reply from Acton Service Centre

Hi Steven, Thank you for sharing such brilliant feedback. We are most grateful for your custom and pleased to hear that you are happy with our service. We look forward to seeing you in the future. Best - Team ASC

Rated 5 out of 5 stars
Acton Service Centre logo

Reply from Acton Service Centre

Hi Jack, Thank you for your wonderful review! We are grateful for your custom and look forward to serving you again in the future. Kind Regards - Team ASC

Rated 5 out of 5 stars
Acton Service Centre logo

Reply from Acton Service Centre

Thank you for your brilliant feedback Mr Gandhi, We are grateful for your kind words and look forward to service you again in the future. Best Regards - Team ASC

Rated 5 out of 5 stars

Good service

Acton Service Centre are very polite, quick, efficient, and I trust them.

24 February 2021
Acton Service Centre logo

Reply from Acton Service Centre

Hi Emma, Thank you for your 5 star feedback! We are grateful for your custom and look forward to seeing you in the future. Best - Team ASC

Rated 5 out of 5 stars

Professional team and very helpful

Professional team and very helpful. Highly recommend

23 February 2021
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Reply from Acton Service Centre

Hi Iulian! Thank you for your kind words, we are truly grateful for your feedback and look forward to serving you again in the future. Kind Regards - Team ASC

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and supportive.

23 February 2021
Acton Service Centre logo

Reply from Acton Service Centre

Hi Christos! Thank you for leaving us this excellent feedback. We are pleased to hear that you enjoyed your experience with us and are happy with the repairs. We are truly grateful for your custom and look forward to serving you in the years to come. Kind Regards - Team ASC

Rated 5 out of 5 stars

Excellent service

Excellent service, very trustworthy and reliable!

23 February 2021
Acton Service Centre logo

Reply from Acton Service Centre

Hi Amy! Thank you for leaving us this brilliant review. We are grateful for your custom and hope to see you again in the future. Stay Safe - Team ASC

Rated 5 out of 5 stars

I needed an mot for my car and am new…

I needed an mot for my car and am new to the area - a neighbour recommended i try these guys.
I sent an online message, received a quick response so booked the mot.
Everything was straight forward, easy and quick - can see why they were recommended.
A good local garage and will happily use again.

23 February 2021
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Reply from Acton Service Centre

Hi Ian! We are extremely pleased to hear that you enjoyed your experience with us. We thank you for your customer and hope to service you again in the future. Stay safe - Team ASC

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