AcuraPartsWarehouse.com Reviews 

567
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I love how they get on your orders and ship out quick! Truly amazing customer service. Unlike acura.oempartsonline.com where there's no contact number, and it takes them up to a week to even get a ord... See more

Company replied

Rated 3 out of 5 stars

I have ordered from acurapartswarehouse a few times already and had positive experiences. My last order turned out to be a disaster. They sold me a defective sunroof seal. NOT their fault, it was ass... See more

Company replied

Rated 5 out of 5 stars

I have been using APW for years now. They usually have the best deals for genuine Acura parts. Shipping can be slow depending on the item, but overall no one seems to match APW's performance. I onl... See more

Company replied

Rated 5 out of 5 stars

Found item easily on site. Received item on time and excellent packing. Installed item and it has been working for several weeks now. Light has been off and did not come back yet.

Company replied

Company details

  1. Auto parts shop

Written by the company

Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

567 reviews

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Replied to 90% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(567)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Save time and money buy genuine Acura parts

I have ordered a few things to fit an Acura TXS. Each time the part arrived in a timely manner. Since it is a genuine Acura part, it always fits perfect. I have tried buying from other vendors, but it doesn't always fit.

25 November 2025
Rated 2 out of 5 stars

I purchased a rear lamp for a RDX and…

I purchased a rear lamp for a RDX and the shippibg box Was a ver big box....ir Washington so big That i had to pay such a big amount lf money for shipping....

The shipping envelop man did a ver bad job

You should lean how to ship ....signal lamps.

25 November 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. The shipping cost you see is due to the overall size, dimensions, and weight of the part(s) in your order.
These factors require extra measures by the carriers to ensure the parts are shipped securely and arrive without damage. These precautions influence the shipping charges applied to your order.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 1 out of 5 stars

The part was the wrong size and didn't…

The part was the wrong size and didn't fit properly. I had to go to the Acura dealership and buy the part there.

25 November 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

TPMS Sensors

When the replacement TPMS sensors from a local tire shop didn't work, it was suggested to me to get OEM sensors. These ones weren't too crazy expensive, and they all worked as they should. I received them a little sooner than was estimated, which was a plus!

14 November 2025
Rated 1 out of 5 stars

Issue with returns

Don’t trust their horrible customer service with returns. They shipped me the wrong product and refused to make an exchange past their short return deadline. Spoke to managers Maribel and Joe and they are the worst experience I’ve ever had. They have zero customer service skills and will not help you process exchanges. They prefer to loose a loyal customer than honor a return/exchange. Also, they create a bogus return online experience where the system will not let you submit the claim unless you enter certain language for the request to go through. Horrible customer service and returns. Just pay the extra cost elsewhere to save the hassle with these people and company.

20 November 2025
Unprompted review
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

We sincerely apologize for the inconvenience you have experienced. Please email us at support@acurapartswarehouse.com with [TRUSTPILOT Complaint] in the subject line and include your order number if applicable to ensure your issue is directed to management for review.

Your feedback is essential for improving our services. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Poor online experience and follow up

Incorrect size sold on website.

Failure to reply to request for exchange or refund in a timely fashion.

Unresponsive

Refuse to provide an exchange or refund.

24 June 2025
AcuraPartsWarehouse.com logo

Reply from AcuraPartsWarehouse.com

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Rated 5 out of 5 stars

Great experience with everything

Great experience with everything. Website is very nice to navigate, easy to find what you're looking for, and the prices are the best to be found. Will use AcuraPartsWarehouse for my future needs!! Thank you.

29 October 2025
Rated 5 out of 5 stars

worth it

everything I bought came well packaged, the exact part numbers I needed. prices where on par with wholesale prices. would highly recommend

29 October 2025
Rated 5 out of 5 stars

Fast shipping and perfect fit

Fast shipping and perfect fit!
Although it wasn't the color I was after, it's what was available and worked just fine. Pretty pricey for such a small piece but again I needed it

29 October 2025

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