AdaptedMind Reviews 1,081

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting that the platform makes learning enjoyable and engaging for children. Many appreciate the educational and fun games, the appropriate lesson lengths, and the ability for children to learn at their own pace, which boosts their confidence. Parents also value the progress tracking and the interactive nature of the app, which keeps kids motivated and excited about learning. However, some customers encountered issues with the subscription and the app's functionality. A few users reported difficulties navigating the app, getting stuck on specific lessons, or experiencing glitches. There were also mentions of the app not teaching concepts effectively, having small buttons for young children, or not allowing writing in white spaces for problem-solving.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Many customers express satisfaction with the... See more

Product

Clients share positive opinions on the product, highlighting its amazing features and effectiveness as an... See more

Application

Consumers find the app to be a positive and engaging educational tool. Many reviewers praise its ability to... See more

Subscription

Users describe negative interactions with subscription. Many reviewers express disappointment with the lack... See more

Website

People report ambiguous experiences with the website. Many customers praise it as an amazing and... See more

Based on these reviews

Rated 5 out of 5 stars

My son has been using Adapted Minds for the past two years and loves it! The games are educational, fun and guide through the student through how to solve the problems (math, specifically) correctly i... See more

Rated 5 out of 5 stars

Adapted Mind has been a wonderful addition to our daily routine! My 6- and 8-year-olds actually get excited to log in and do their activities each day. The lessons are just the right length—not too mu... See more

Rated 5 out of 5 stars

Adaptive minds Is a great tool for parents. Children learn very well here. It's enjoyable setting for the child. The Curriculum. Is up-to-date and standard. Children enjoy learning. Parents love this... See more

Rated 5 out of 5 stars

I checked into the free trial for my granddaughter and she really enjoyed doing the learning courses that were offered. She stayed interested and focused which was great to see since she gets bored q... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 77% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Helpful and interactive content

Came across this site a month ago was just waiting to get my nephew for the summer break. He is 7 years old an yesterday was his first day using the app he absolutely loves it says that learning is fun . He is doing math and reading courses on here , he loves the pet monsters and how you complete a new one when done with each course . He actually asked today if he could log on and complete day 2. Definitely a fun and interactive experience for him. He will be going to the 3rd grade this September and I know with this app he will succeed.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

AdaptedMind, such a fantastic learning tool

AdaptedMind is a fantastic app for my son who is on the spectrum and has adhd. The app helps him in his concentration and keeps him interested in learning longer. My son gets excited when we use this app. It keeps him motivated to learn.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful New fun experience of learning

I have never heard of this learning site it's new for me and to my son but I can say it's amazing it's fun and definitely engaging for kids. I would definitely recommend this site to other kids and parents. Thank you for making learning interesting, fun and engaging.

24 June 2025
Unprompted review
Rated 3 out of 5 stars

Not the reading

My kids love the monsters. But they make them do the grade assessments over everyday it seems. We have to pick the grade level everyday for each child. Then the reading one is pointless. The sound doesn’t work half the time. The buttons to hear the words don’t work until you press them like 4 times.

24 June 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Ciara! Thanks for your review! We're glad your kids are enjoying the monsters! The sound issues you mentioned aren't the experience we want for you. Please email us at info@adaptedmind.com - we would love to sort this out!

Rated 5 out of 5 stars

Adaptive minds Is a great tool for…parents helpers

Adaptive minds Is a great tool for parents. Children learn very well here. It's enjoyable setting for the child. The Curriculum. Is up-to-date and standard. Children enjoy learning. Parents love this because they get up-to-date accurate. Updates every single day to let the parent know the child's progress. I would prefer this program to everyone that I know. I love this adaptive mines. Thank you very much, Mrs., bussiere

19 June 2025
Unprompted review
Rated 1 out of 5 stars

I am completely frustrated with adapted…

I am completely frustrated with adapted mind. It worked great until we got to lesson #8. I have completed Lesson #8 no less than a dozen times, yet we are unable to go past this lesson. Regardless of which grade I pick, regardless of the lesson i chose (reading or math or science), I am brought back to Lesson #8 - procrastination. I tried reaching out via emails, and went on to cancel my subscription. However, I was given a 6-month free subscription (this was 3 months ago), and nothing is still FIXED. Spent the last four months on Lesson #8 - Procrastination. TERRIBLE CUSTOMER SERVICE, TERRIBLE PRODUCT

16 June 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Kimmin! We're very sorry for the frustration you've experienced. We understand how discouraging it must feel to be stuck on lesson for so long despite multiple attempts.

We've located your account and will be reaching out directly to help troubleshoot and fully resolve the issue. Thank you for your patience, and we hope to turn your experience around!

Rated 1 out of 5 stars

Can not cancel the subscription.

Can not cancel the subscription.

16 June 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Guransh! We’re very sorry to hear you’ve had trouble canceling your subscription. That’s not the experience we want for anyone. Subscriptions can typically be managed directly through your original payment platform (App Store, Google Play, or our website).

If you're still having trouble, please email us at info@adaptedmind.com with your account details, and our Customer Care team will gladly assist in canceling your subscription and resolving any issues. We’re here to help and make this right!

Rated 1 out of 5 stars

Impossible to cancel the…

Impossible to cancel the subscription!!!in January I have decided to cancel my subscription. But I was offered 3 months use, perhaps can help to change my mind. But we never used ever since the platform. And I totally forgot about it. There was no reminder that this "Free" period is ending and if I didn't cancel they will start charging me.I noticed the first payment. I contacted with then immediately to cancel my membership and I asked for a refund. Because I felt tricked by them and their offer for the 3 months free use. No response ever since. And now they charged me again. I will contact my bank and report them for dispute. Please don't fall for their "offer" etc. Once you agree no reminders of ending the free use or etc. Over a month since I asked them to cancel and refund my money.

12 June 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Maya! We’re very sorry for the frustration and confusion you’ve experienced. This is never the experience we want for any of our users. Our intention with the extended free period is to give families more time to explore the platform, but we understand how frustrating it can be if reminders aren’t as clear as they should be.

We’ve reviewed your account and can confirm that your subscription has now been canceled to prevent any further charges and processed a full refund.

Please check your inbox (and spam folder just in case) for confirmation. We sincerely appreciate your patience!

Rated 1 out of 5 stars

Couldn’t get through the test or any…

Couldn’t get through the test or any activity without it glitching and therefore did not keep my child engaged.

7 June 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Kim,

Thank you for flagging this. We're really sorry to hear about the glitches! That’s definitely not the experience we want for any learner. The good news is we’ve just released updates to fix performance issues like this. If you give it another try and still see problems, please reach out to us at info@adaptedmind.com—we're happy to help!

Rated 5 out of 5 stars

Adapted Mind is a great program!

Adapted Mind is a God send! I was looking for help with curriculum for my children for homeschool, and this program applies learning individually based on my children's needs and their learning capabilities. It is user friendly, and for my kids, it is easy and fun to use. This program has made learning that much more fun for my kids, and they are very eager and excited to learn from this program every day! Thank you Adapted Mind!

17 May 2025
Unprompted review
Rated 3 out of 5 stars

We stopped using it as the program is…

We stopped using it as the program is clunky, too much intermezzo and talking (the whole pet keeper line got boring for my kids after having to go through it the 3rd time). Maybe it is due to the different education system in the UK but when a child gets excited about getting started on a quiz or challenge they really don't need to go through all that blah blah cause they just get bored before they could even get to the test.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Very immersive learning

Very immersive learning. We tried to start adapted mind when my daughter was 3 but it was just a tad much so we used other programs until she got her basis covered but now she’s 4 and adapted mind has taken her learning to a whole new level!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I had a very bad experience with AdaptedMind. I am still trying to resolve the issue, but for now the company doesn't provide enough assistance.
I was misled thinking that my account was cancelled, but the company is continuing to charge my card.
The refund they promised me is still missing. I have strong suspicions that I was scammed and will try to protect my rights. I am intending to file a complaint with FTC and BBB.
I want to find out what exactly happened and to refund the money I was charged without my consent.

26 May 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Katya! Thanks for your review, and we’re truly sorry to hear about your frustration. That’s never the experience we want anyone to have. We understand how upsetting it is when things don’t work as expected, and we’d really like the chance to make it right.

Our Customer Care team has already refunded your account. We have reached out to you by email and currently awaiting your reply so we can resolve your issue as quickly as possible. Please check your inbox (and spam/junk folder just in case), and respond when you’re able. We’re here to help and committed to making this a better experience for you.

Thank you again for bringing this to our attention.

Rated 3 out of 5 stars

direct debit

If you do not use the service, remember to cancel your direct debit as no reminder will be sent. Also I find the cartoons irritating as you have to sit through them each time. The explanation feature when a child answers the wrong question is good.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Our two Grandchildren

Our two Grandchildren, ages 7 and 5, love the program! They are already learning so much. We got the program for the summer months to help keep their minds active and they are enjoying it so much. Thanks for all you have done to make learning fun and meaningful.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Adapted mind is such a great program

Adapted mind is such a great program. It has made my son love math when he used to absolutely despise it. Also, it shows us Terrence how well they’re doing in their grade level and how well they’re doing with the next grade level coming up. They mix all types of questions up so you can’t tell if they’re doing their grade work or the next grade up’s work… I love the progress reports that we get and I love that it. My son actually is engaged in it and wants to do it.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Keeps taking money after cancelling

Great programme but even when you cancel your subscription it still keeps charging you,
12 months later and I’m still getting charged, email bounces back, so how the hell do I stop it ?
I want my money refunded that you have illegal taken, funny how I send an email with this issue and it bounces back but than I receive a terms and conditions email
Scammer if you can’t cancel can’t even remove my credit card details

20 May 2025
Unprompted review
AdaptedMind logo

Reply from AdaptedMind

Hi Melissa! We’re very sorry for the frustration you've experienced. This is not the experience we want for anyone, and we take billing issues seriously. If you canceled and were still charged, something clearly went wrong and we want to make it right.

Please email us at info@adaptedmind.com with the email address linked to the account and we will confirm your subscription is cancelled and process a refund for any months you were charged.

If your previous email bounced, please let us know which address you are sending to and we can ensure it’s correct on our end and that your message gets through to our support team

Thanks for flagging this. We’re ready to help and resolve it as quickly as possible.

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