AdbandReviews 

424
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Happened on two occasions now within 6 months. After payment has been taken online you are contacted to advise that the price was under review and further payment was needed to complete the order. Rea... See more

Rated 5 out of 5 stars

I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to b... See more

Rated 5 out of 5 stars

I was ordering wristbands for my Rotary Club and needed to refer back to a committee a couple of times, but Adband were brilliant - patient, interested without being pushy and waited for us to make ou... See more

Rated 5 out of 5 stars

We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders... See more

Company details

  1. Promotional items

Information provided by various external sources

The Original Wristband & Lanyard Shop. Customised wristbands and lanyards for all occasions. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.


Contact info

3.9

Great

TrustScore 4 out of 5

424 reviews

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No history of asking for reviews

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3.9

All reviews

(424)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adband are fab!

I was really impressed with the service given - no fuss at all. The delivery came much quicker than they quoted on their wehbsite. Would certainly use them again!

13 February 2014
Unprompted review
Rated 5 out of 5 stars

A company you can trust

We needed lanyards in line with our new corporate colours and Adband completed the design with proofing PDF within 24 hours. Delivery only took 10 days.
This was a no fuss, easy transaction together with a very competitive price.
Highly recommendable.

13 February 2014
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and excellent service!

I placed an order for printed lanyards at very short notice using the 3 day express service. Adband were able to create, process and deliver the lanyards to me within the 3 days deadline in time for an important event despite the fact that they cannot usually guarantee delivery within the 3 day turnaround. This made a real difference to our smooth event running. Thank you!

13 February 2014
Unprompted review
Rated 5 out of 5 stars

I thought the whole process was really efficient

I needed to order some specific bands very quickly. I felt like your team, although very busy, made it a priority themselves. I thought the service was friendly and the whole process was really efficient, with my items arriving in-time despite a very short lead time.

Thanks for the great service!

13 February 2014
Unprompted review
Rated 1 out of 5 stars

not the best company to do business with

contacted this company to discuss the prospect of doing business with them for fridge magnets. refused to send sample out without charging for it and actually had the audacity to charge us for items in their reject bin! refused to give a invoice number so that a trust pilot complaint could be made! avoid like the plague!

31 January 2014
Unprompted review
Rated 2 out of 5 stars

Constantly had to chase, not the service I expected.

Service not great, constantly chasing, didn't meet the posting deadline. Staff as helpful as could be but the order was urgent and didn't arrive when we needed it.

17 January 2014
Unprompted review
Adband logo

Reply from Adband

Hi Linda,

Thank you for taking the time to review our service at Adband. Your response is very important to us to enable us improve on our current work processes and customer service. I am sorry to hear that you are not completely satisfied with the quality of service that you have received at Adband.

Whilst we do not guarantee delivery dates as we make use of third party courier services, we endeavour to get all orders to our customers on or before the required delivery date and we continually inform our customers throughout the different stages of their order but I recognise that on this occasion, we have not lived up to that promise. I would be in touch to offer you a discount on your next order to ensure that you are completely satisfied with our products and service in future.

Rated 3 out of 5 stars

overall pretty good

Our Angels charity have used adband twice now over the last 3 year's and I am pleased to say I am overal satisfied with the service. I would never go with a printed wrist band though as the print lasted 1 week before it was seriously faded and after only 1 month it was completely gone so always go for de bossed and infilled if u want the band's to last. I think they are one of the cheapest out there and u get 10%
discount for being a charity

17 January 2014
Unprompted review
Adband logo

Reply from Adband

Hi Jenny,

Thank you very much for your feedback. We, at Adband, are very glad to hear that you are happy with the service you have received. We work hard to ensure that we offer our customers with the competitive prices for the best quality products and customisation options available. We are always challenging ourselves to maintain a 5 star level of service to all our customers and we will be in touch of discuss ways in which we can improve on service provided to you.

Kind Regards
Tai

Rated 5 out of 5 stars

High quality product that can be trusted!

This is the second time I have ordered from Adband and they have been brilliant both times. Quick and efficient come to mind. The wristbands I have ordered are excellent quality and I use them time and time again for school trips and they "go the distance". Under any normal and harsh wear and tear you can count on the quality! No hesitations from me!

16 January 2014
Unprompted review

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