Happened on two occasions now within 6 months. After payment has been taken online you are contacted to advise that the price was under review and further payment was needed to complete the order. Rea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used adband twice - and on both occassions found them to be very helpful and courteous. I have rung and spoken to the sales team several times and on each occassion I have found them to b... See more
I was ordering wristbands for my Rotary Club and needed to refer back to a committee a couple of times, but Adband were brilliant - patient, interested without being pushy and waited for us to make ou... See more
We have used Adband on several occasions now and have been really pleased with your response to our request for revised quotations and delivery dates. These have been sent by return to enable orders... See more
Company details
Information provided by various external sources
The Original Wristband & Lanyard Shop. Customised wristbands and lanyards for all occasions. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.
Contact info
Unit 7, Derby Small Business Centre, Princes St, DE23 8NT, Derby
- 01332 242913
- info@adband.com
- adband.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing is too much trouble!
I would recommend Adband because nothing is too much trouble for them, you get what you ask for and it arrives when they say it will.
Quick service and helpful staff
50 lanyards ordered, delivered in well within the time stated, this was the cheapest quote I found for 50 customised printed lanyards. Would use this company again.
wonderful service, and helpful team.
Staff were very helpful. We ordered printed headbands for our sponsored 10k to raise money for the Tobermory Scout Hall, and they are great!
Adband are fab!
I was really impressed with the service given - no fuss at all. The delivery came much quicker than they quoted on their wehbsite. Would certainly use them again!
Very friendly and helpful.
I found the team at Adband very friendly and helpful, from dealing with my artwork to delivering the finished goods.
A company you can trust
We needed lanyards in line with our new corporate colours and Adband completed the design with proofing PDF within 24 hours. Delivery only took 10 days.
This was a no fuss, easy transaction together with a very competitive price.
Highly recommendable.
Tricky to navigate the site initially, but once I had spoken to someone, perfect.
After navigating through the site and getting a price - when I ordered the price was different. My fault, it was just a little obscure. Once ordered, the customer service was perfect. thank you.
Friendly, helpful and excellent service!
I placed an order for printed lanyards at very short notice using the 3 day express service. Adband were able to create, process and deliver the lanyards to me within the 3 days deadline in time for an important event despite the fact that they cannot usually guarantee delivery within the 3 day turnaround. This made a real difference to our smooth event running. Thank you!
I thought the whole process was really efficient
I needed to order some specific bands very quickly. I felt like your team, although very busy, made it a priority themselves. I thought the service was friendly and the whole process was really efficient, with my items arriving in-time despite a very short lead time.
Thanks for the great service!
A1 Customer Service
Nothing was too much trouble. Delivery was very quick and service was fantastic
not the best company to do business with
contacted this company to discuss the prospect of doing business with them for fridge magnets. refused to send sample out without charging for it and actually had the audacity to charge us for items in their reject bin! refused to give a invoice number so that a trust pilot complaint could be made! avoid like the plague!
Constantly had to chase, not the service I expected.
Service not great, constantly chasing, didn't meet the posting deadline. Staff as helpful as could be but the order was urgent and didn't arrive when we needed it.

Reply from Adband
overall pretty good
Our Angels charity have used adband twice now over the last 3 year's and I am pleased to say I am overal satisfied with the service. I would never go with a printed wrist band though as the print lasted 1 week before it was seriously faded and after only 1 month it was completely gone so always go for de bossed and infilled if u want the band's to last. I think they are one of the cheapest out there and u get 10%
discount for being a charity

Reply from Adband
Great customer service and speedy yet thorough
I rang with questions , emails came back to me quickly it was great. No waiting or wondering and everything was answered there and then.
The product was loved by adults and children alike.
High quality product that can be trusted!
This is the second time I have ordered from Adband and they have been brilliant both times. Quick and efficient come to mind. The wristbands I have ordered are excellent quality and I use them time and time again for school trips and they "go the distance". Under any normal and harsh wear and tear you can count on the quality! No hesitations from me!
really impressed, a great company to deal with.
No hesitation in using them again!
Efficient, friendly service - very helpful.
The team were happy to help and patient while I decided on details. Ordering is straightforward. Proofs e-mailed for confirmation. Would not hesitate to use again.
Good service and products
The service I received was good and the product was just what I was after
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







