Addison Ross Reviews 

Addison Ross get it right every time. I have purchased multiple frames for different people as gifts and have never been disappointed. The option to add in the photo you want makes my life so much easier and the frames come beautifully presented in gorgeous gift boxes. I recommend them to everyone!

The website states “next day delivery on all items” but I ordered on a Saturday and received the frame on the following Thursday. There was a bank holiday but still, not close to a next day delivery. Worse still was the frame itself. It feels very cheap, light with a plastic feel. Not worth 40 pounds! I have since since found, nicer, metal Addison Ross frames in Homesense for 9 pounds. I feel completely ripped off.

Very Efficient Fast Service
The products arrived 2 days after I ordered them without any special delivery requested.

Good product, service and delivery, all on time and as it was a gift with an uploaded photo , all loved by recipient and was so easy .
Thank you

Really good service, they expedited my order for me to help with a late gift

I wanted to buy more of your enamel frames. I could not find them on your website so I sent a message. Replay was very prompt with easy advice to follow allowing my order to be placed. The frames arrived within two days

Received the lacquer box and a small tray. The products are beautiful. However, there was a small imperfection on the box and the lid sat slightly askew. Unfortunately the box could not be replaced as out of stock, full refund provided.

From ordering to delivery the service was very quick. Excellent packaging that was very aesthetic, so much so I wrapped it the box with the gift inside. Very pleased with the photo frame I ordered, which was a wedding present.

Super speedy deliver, wonderful frames to a good price. Very happy with these beautiful frames!

I wanted to order a special photo frame. I needed advice on true colour.
The telephone adviser was polite and very helpful.
Negotiating the online ordering, I quickly found what I was looking for, ordered, paid and received a confirmation email.
My photo frame arrived very quickly and was securely packaged.
Very pleased and would definitely recommend.

I had a bit of a complicated order which was dealt with quickly and efficiently. Thank you to all the customer services team.

Excellent quality frames /speedy delivery -will definitely order again as and when required

My experience was relevant to replacement of Enamel silver photo frames.

I approached Addison Ross with details of relevant problem of said items, accompanied by pictures. I hoped to receive a positive response under the advertised warranty. It was pleasing to receive an extremely prompt reply advising that replacements would be supplied. Replacements were received after a matter of days.

Excellent after sales service which ensures that I'd have no hesitation in purchasing again from this company when required.

Suffice to say I highly recommend Addison Ross

Excellent, fast service. Loved the fact you printed the photos for the frame. Many thanks.

Lovely quality frame. Quality printing of my photo, very easy to upload. Great gift!

Very prompt delivery of 4 photo frames. Small error in that incorrect photos were sent but this was rectified within 48hours. Excellent and prompt communication with rapid delivery via DHL. Good quality products at a fair price. Would certainly recommend this retailer.retai

These are expensive frames. But on the other hand, they are beautiful and thus you get what you pay for. The choice is excellent and staff are ready available and helpful if any problem needs to be dealt with.

The sales team were first class. They dealt with my query promptly and efficiently. Thank you very much.

Beautiful product, nice packaging and very prompt service.

Thrilled with our purchase! A stunning frame and customised so you can add a photo to the order. Excellent customer service. Thank you!