Adecco UK Reviews 1,992

Got told i had a 12 week contract. was let go after 7 working days. 2 weeks before Christmas thanks a lot

My fiance got a temp job with Adecco. It has been one problem after another with them. The forms he had to fill in wouldn't let him past the student loan question. He was told it was fixed but it wasn't and they've taken money for a student loan he doesn't have which he has to contact HMRC to get back and they won't cancel the deduction for his next lots of wages. The advert very clearly said he would get two weeks paid leave over Christmas but that was a lie so he won't be paid whilst the company shuts down.We are getting married the week before Christmas so money was already tight and they've told him they can't find him any work for those two weeks. Incidentally, the misleading ad is still up on CV Library and the staff are blaming a predecessor for the wording. He's been treated shamefully and they haven't apologised once. They have ruined our wedding and our Christmas because now we are so worried about making ends meet thanks to them. I'm absolutely disgusted that they have treated him this way. Do not use this branch, they will treat you as less than human and have absolutely no shame about it.

Clare at the Romford branch was really supportive in helping me get a job after a really long career break.

Adecco has facilitated the current job position I am in but all thanks goes to Clare Read, she is such a wonderful person so patient and understanding goes above and beyond to make sure all my questions were answered; also I can't forget the help that Laura gave she was so helpful again really going above and beyond keeping me updated at every point so at no point was I wondering what was happening next. I would definitely refer my friends and family looking for work to Adecco.

I'm over Adecco they promise that they will find you work after the Temp job has finished but they do not.
You need to call them or email them loads of times.
Their website has the same repetitive job over and over again. Why do they post the same job more than once?
And if it is different how can you tell when the job description in non existent you do not know what you are even applying for. And for Temp jobs I have no idea why you have to do 3 interviews for a call agent position. One by phone One on virtual again with Adecco than with the people that would hire you. For a Temp role lol. The entire experience has just been bad and I do not think I would ever use this bad company again.
They will most likely reply to this message and it would be something like this...
Hi , thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via headoffice. Thank you.

No thank you I will not reply to that email address since nobody will even respond to that email either!

I can’t thank Clare Read, Senior Recruitment Consultant at the Romford branch (and her team) enough for her efficiency and commitment. Clare quickly found me suitable work, and she was exceptional helpful throughout the recruiting process.

Prompt service, excellent customer service from Claire Read and the Romford branch

My experience with Adecco has been extremely disappointing from start to finish. The entire onboarding process felt disorganised, confusing and unnecessarily stressful. The process started in September, there were far too many people involved, and despite this, no one ever responded properly to calls or emails. They rushed me to complete forms, submit documents and sign the contract and several forms, but I never received clear information on the exact start date. I was told 11.11.2025, then 18.11.2025, then 19.11.2025 and none of these actually happened.

I completed DBS checks, submitted every document they requested, signed the contract, and received a confirmed start date on 7.11.2025. Then I received further emails on 12.11.2025 and 14.11.2025 about training, the HMRC laptop, and credentials that were supposed to arrive on 17.11.2025. After that, nothing. I received absolutely no updates. No equipment arrived, no login details were provided, and no one contacted me with any information.

I repeatedly tried to contact Catalina Hajek (Principal Onboarding Coordinator), who had been involved throughout my onboarding. Catalina Hajek’s lack of communication was shocking, especially given her role. She did not reply to any of my calls or emails during a critical time, which showed a complete lack of professionalism and consideration for candidates. When I called the Adecco helpline, I was simply told she was “busy,” with no further assistance or explanation. For a process involving so many people, the level of communication was shockingly poor.

This entire situation caused genuine distress, not just to me but also to my family.
I had to cancel several appointments, adjust personal commitments, and reorganise my family’s schedules based on the dates Adecco provided, only to be left with no explanation, no communication and no job start.

The whole experience felt like a black hole, information went in, but nothing ever came back. There was very little clarity at any stage, and I was left completely in the dark. Even the basic structure of the job seemed unclear. No proper timelines, vague expectations, and poorly explained pay details added to the confusion. Overall, the process made me feel that candidate wellbeing and communication were not treated as a priority.

It is clear from many other recent reviews that I am not the only person who has gone through this kind of experience with Adecco. Far too many candidates have faced the same lack of communication, last-minute changes, and careless handling of job offers. This shows a serious and ongoing problem within the onboarding structure.

Adecco should take strict action against the people responsible for these failures and fix the internal processes that keep causing distress to candidates. No one should be treated this way after months of commitment, paperwork and preparation.

Given the time, stress, disruption and emotional impact caused, Adecco should also consider compensation for candidates who have been put through this unnecessary hardship.

This is my third job with Adecco and i couldn't recommend them more. They are friendly yet professional and always on hand to answer any queries or questions promptly. I would most definitely recommend them.

Clare Read, Laura Swords and the Romford branch of Adecco made signing on to a new job extremely swift and easy. I was very pleased with the support I was given.

I was looking for work and sort of losing hope but Clare from the Romford Branch contacted me. Clare went above and beyond managing to find an interviews for me such a short space of time. Clare made me feel in powered contacting me regularly, keeping me upto date and making sure I had the right upto date information and also gave guides on how to manage interviews. Clare managed to find the right job for my skills. Other staff members were also helpful too.

I signed upto Adecco almost 10 years ago. Im very pleased with the progression and development I've made. Adecco are very professional and helpful and always work hard to get suitable jobs for me tailored to my personal preferences. They have a wide selection of job roles available. They are very good at communicating and ensure payment is made on time weekly. Im very pleased and would highly recommend Adecco as a first choice for both Permanent and temporary roles.

I can always rely on staff at Adecco to find me suitable assignments for which I am grateful. Over the years they have been my go-to agency to help me find work.

Applied for a few jobs and got a text with a link to request further information. I find this a very lazy alternative to human interraction

Clare Read from the Romford branch gave outstanding service! Always prompt with respknses and persistantly chased the Line Manager of my placement when needed. Even responded to an email early on a Sunday Morning. Outstanding service!

Great communication and keeping me in the loop until work placement was finalised.

Much appreciated by the efforts of Clare Read and Laura Swords in helping me secure a role and the advice provided.

I spoke with Clare Read from the Romford Branch to process my application and have no complaints. Communication was on point throughout and whenever I had any questions, they would be answered quickly. Very happy!

Amazing service from the team. Especially Clare Read and Laura Swords

My experience with Adecco has been great , members such as Clare and Laura have been very helpful through the process.

Gem is hands down the best recruiter I’ve ever worked with. She’s friendly, approachable, and genuinely cares about the people she supports — honestly more like a therapist who just happens to be brilliant at recruitment. Her knowledge of the industry and each specific role is incredible, and her feedback is always thoughtful, personalised, and spot-on. You can tell she wants you to succeed, not just tick boxes. If you’re lucky enough to have Gem helping you, you’re in the best hands possible.