Adelaide Direct Stationers Reviews 

1,067
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, friendly staff who often go the extra mile. Reviewers frequently highlight the incredibly fast and efficient delivery, with many orders arriving the next day or even sooner. The online ordering process is described as easy to use and navigate, offering a good range of quality products. People appreciate the overall reliability and efficiency, often noting the company as a consistent and preferred supplier for their needs.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as great, fast, and efficient. Reviewers... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of online ordering and prompt... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the final result and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received our order quickly. The friendly delivery driver followed the instructions to call me before delivering my goods. Also the little packet of free lollies was a welcome surprise! Great service... See more

Company replied

Rated 5 out of 5 stars

Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more

Company replied

Rated 5 out of 5 stars

Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more

Company replied

Rated 5 out of 5 stars

easy to navigate the website and order was delivered promptly. Even advising us of the item that is on backorder. Consistently a great company to deal with

Company replied


Company details

  1. Office supplies shop

About Adelaide Direct Stationers

Written by the company

Promo Image

We're Local, We Deliver

 
Adelaide Direct Stationers is Australia's no.1 family owned premier business supplier. With over 20,000 products, shop everything for your business or home in one place!
 
The company won the Australian Office Products Reseller Award a record five times and received the Australian Office Products Dealer of the Decade in 2010. Other achievements include South Australian Police (SAPOL) Preferred Supplier – 2020-2023 and Local Government Association (LGA) Preferred Supplier – 2020-2023.
 
Here at Adelaide Direct Stationers you can shop everything your workplace needs ranging from school supplies, PPE, office supplies, paper, ink and toner, furniture, cleaning and kitchen, technology, washroom and more! We supply guaranteed reliable and high quality products from popular brands such as Artline, Reflex, Northfork, Nood, Fellowes, 3M and more!
 
We are your One-Stop-Shop for all offices no matter how big or small!
 
SHOP NOW

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,067)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great service

Always great service, prompt delivery and great prices

13 June 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you very much for your kind review!
Kind regards,
Adelaide Direct Stationers

Rated 5 out of 5 stars

Amazing service

Amazing service! Fast delivery and always helpful.

12 June 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thankyou for the kind review

Rated 5 out of 5 stars

Very easy to order and the whole…

Very easy to order and the whole transaction from ordering online to delivery was so effortless.
I had a phone call from Aeshah introducing herself and welcoming me. And the prices and availability of stock was great. Definitely a long term client.

10 June 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Many thanks for your kind review.I will make sure Aeshah gets notified as well of your mention to her ;)

Rated 5 out of 5 stars

Easy to make an order

Easy to make an order. Excellent delivery, driver was polite and drop items carefully.

7 June 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thankyou for your kind review

Rated 4 out of 5 stars

very friendly delivery driver and very…

very friendly delivery driver and very helpful too

3 June 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you for your kind review!
We are glad to that we could provide you with a good experience.
Kind regards,
Adelaide Direct Stationers!

Rated 5 out of 5 stars

thanks

Hi thanks for the freebies! makes me feel like you really value your customers! Will defiantly reorder stock from you for my area, and suggest to management to maybe switch over.

22 May 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you for your kind review!

We are glad we can provide you with such good experience, our customers are all valued.
Kind regards,
Adelaide Direct Stationers

Rated 5 out of 5 stars
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you for your kind review!
We are glad to that we could provide you with great service.
Kind regards,
Adelaide Direct Stationers!

Rated 2 out of 5 stars

Disappointed

Order said complete on website, when it was not.
Holding delivery until back order arrives in store, when selected not to wait for order to be complete before delivering - the reason we have been using Adelaide Direct Stationers

10 May 2024
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thankyou for your feedback.Order confirmations show on the website but all available stock is available to see prior to ordering.Available stock is sent unless a hold until complete option is ticked,I can see you placed an order on the 10/05 and all available stock was delivered on the 13/05.Some of your backorders arrived this morning and were immediately released

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