The opportunity to try Adesso because the Raine boot was offered at half price , has given me an insight into the real quality of these boots . I now know the size is accurate, the leather and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service i... See more
Company replied
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... See more
Company replied
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green wh... See more
Company replied
Company details
Written by the company
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4.8
Excellent
226 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Excellent service and fast shipping to Europe
Fast shipping to Europe - arrived within a couple of days! Excellent quality product at a reasonable price. The shoes are washable in the machine up to 5 times. People stop me in public to compliment the shoes.
27 March 2026
Reply from Adessoshoes
Hi Bebs
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing all your Ezra elastics and you keep getting lots of comments.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
The speed of delivery for a quality shoe , guaranteed spring in your step
From the minute you order the shoes- everything is really speedy and efficient
Confirmation of your order followed very soon after by a note to confirm despatch and at your door in no time at all.
The whole process matches the quality of the shoes-
1 April 2026
Reply from Adessoshoes
Hi Avril
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Web site easy to find chosen style
Web site easy to find chosen style, very pleased with the sandals, look forward to wearing them on holiday!!
31 March 2026
Reply from Adessoshoes
Hi Gillian
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Tova sandals as much as your holiday.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Fashionable walking boots
I love my new leopard-print walking boots from Adesso, thank you! They are a funky and fashionable yet practical walking boot which is hard to find.
19 March 2026
Reply from Adessoshoes
Hi Claire
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Good customer service
I ordered 2 pairs if shoes via the website but later I had a call to say 1 pair no longer available! That was disappointing as it showed available on the website,! I ordered a 2nd pair in a different colour abd they arrived tge following day.
17 March 2026
I love my Adesso shoes
I love my Adesso shoes, they're the second pair I've bought, beautifully comfortable. Ordering online was so easy and they were delivered on the day promised.
9 March 2026
Reply from Adessoshoes
Hi Nor
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
It was a pleasure talking with you and we hope you enjoy Lily mules when we get some better weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Adele
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Great shoes , fabulous leather .
Shoes arrived quickly and well wrapped , have used them before and always great service .
10 February 2026
Reply from Adessoshoes
Hi Gail
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Lexi sandals once all this rain stops.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
shoes arrived in good time and in…
The shoes arrived in good time and in excellent condition. My Wife is very pleased with them. The down side was that because of Brexit we had to pay €25 extra to pick them up.
1 February 2026
Reply from Adessoshoes
Hi Bill
Thank you for taking the time to write us a review.
It's great to hear that your wife loves the shoes! Brexit certainly has caused a lot of headaches sending goods to the EU but we're currently looking for ways to mitigate this so hopefully in the near future you'll be able to enjoy Adesso without the added expense.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
The Adesso Team
Lovely colourful shoes but I haven’t…
Lovely colourful shoes but I haven’t worn them yet
It’s been to wet for hiking!
2 February 2026
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a review.
There's nothing like the British weather to ruin a good hike! Your new Raine walking boots are fully waterproof though so should see you in good stead whatever the weather. We do love a bit of colour but comfort and quality are at our heart so I've no doubt you'll enjoy them even more once you get to wear them and hopefully we can win that extra star.
Happy Hiking!
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
The Adesso Team
Comfortable,soft and stylish boots
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green which coordinates well with many colours of trousers. A well made pair of boots. Well done Adesso !
22 January 2026
Reply from Adessoshoes
Hi Natalie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy many walks in your Addision boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Perfect shopping experience
I find Adesso boots to be of excellent quality. The leather is soft ensuring that they feel comfortable, which is very important to me.
Delivery was prompt.
22 January 2026
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Fiona Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Love these shoes
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials but feel sturdy and good grip
Lovely colours as well
19 January 2026
Reply from Adessoshoes
Hi Terri
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Olive Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
more sky blue than denim blue
The image shows a much darker colour. I would describe the denim blue colour as light denim blue. I’ve coated them in navy shoe polish to produce a real denim blue. The zips were difficult to use but after wearing the boots a couple of times, the zips were much easier to do up. Nevertheless, these ankle boots were in the sale and i’m delighted with them.
12 January 2026
Reply from Adessoshoes
Hi Carol,
Thank you for taking the time to write a review. It's great to hear that you're delighted with your boots!
Colours are very tricky to judge from a screen unfortunately. We use colour corrected monitors to try our best to replicate the colours accurately but every screen will look very different depending on settings like brightness, contrast etc. and even the type of screen being used.
I'm also delighted to hear that you managed to achieve the colour you were looking for with navy polish though; very resourceful!
I hope you enjoy your boots.
All the best,
The Adesso Team.
Reply from Adessoshoes
Hi Carole
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Raine boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Really fair and equitable company ! !
Really fair and equitable company to offer "slight seconds" but still top quality boots at less than half price yet still with a pukka Adesso Shoes guarantee - boots look, feel and so far , wear fabulously !
9 January 2026
Reply from Adessoshoes
Hi
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Very quick and efficient service as…
Very quick and efficient service as ever BUT
What I am most impressed with is the reasoning behind why the boots were so greatly reduced in price… to avoid potentially faulty items being sent to landfill, they may not be faulty at all!!
Such a good policy decision BIG respect and thanks
I have this style in a different colour way, extremely comfy and cozy, much admired.
I am between sizes so went up a size which is perfect with a slightly thicker winter sock
A couple of chums liked mine so much they bought them too and love them
9 January 2026
Reply from Adessoshoes
Hi Terri
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
Fingers crossed all is Ok with them - We hope you and your pals enjoying wearing your Raine Boots and have many walks together.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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