The opportunity to try Adesso because the Raine boot was offered at half price , has given me an insight into the real quality of these boots . I now know the size is accurate, the leather and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service i... See more
Company replied
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... See more
Company replied
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green wh... See more
Company replied
Company details
Written by the company
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4.8
Excellent
226 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Found the style I wanted
Found the style I wanted.
Swift no hassle delivery via Royal Mail thank you
30 July 2025
Reply from Adessoshoes
Hi Carol
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Caitlin Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
I bought 2pairs sliders sandals
I bought 2pairs sliders sandals. I now have 5 pairs the same style. The most comfortable ever!!!!
14 July 2025
Reply from Adessoshoes
Hi Elva
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
Wow 5 pairs of Lexi you do love them. We will be having some new colours for next spring/summer so please keep an eye out.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Rosella
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Stylish, comfortable, all leather made in UK.
I found just what I was looking for, comfy sandals in a neutral colour to go with skirts.
4 July 2025
Reply from Adessoshoes
Hi Margaret
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Italia Sandals in this lovely weather we have been having .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Good service and delivered in two days…
Good service and delivered in two days can’t fault any thing about the service
3 July 2025
Reply from Adessoshoes
Hi Janet
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Outstanding customer service.
Outstanding customer service.
I purchased a pair of adjustable adrsso sandals from QVC, I'd been wearing them for about a month and was so happy with fit and comfort when one of the metal fittings fell off and I didn't even notice.
I contacted customer service, explained my predicament and they told me they would look into it and call me back by the end if the day or the following morning.
Within an a couple of hours, I was phoned back and told they got their hands on a replacement for me and would not have to wait for some from the factory. Took my postal details and 2 days later they were on my doorstep. Very well packaged and the perfect match.
Superb service and cannot thank you enough, my sandals have been restored to their original beauty.
Trying to decide on my 2nd pair but the choices available are making it difficult for me to decide on which one to go for next. Beautiful comfortable products.
10 July 2025
Unprompted review
Reply from Adessoshoes
Hi Elizabeth
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We try our very best to reply to queries the same day and help where we can . We are so pleased that your Sandals have now been restored and have plenty of life left in them.
We appreciate your custom greatly and hope you will consider us for further purchases in the future!
The West Midland Shoe Team
Pleased with sandals
Pleased with sandals
Have not worn yet they are little big especially right foot because I only have size 2 feet but look okay
7 July 2025
Reply from Adessoshoes
Hi Pat
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
I order sandals lovely fit and the…
I order sandals lovely fit and the leather was as soft as butter highly delieted with them
7 July 2025
Reply from Adessoshoes
Hi Jean
Based on your comments we think you may have clicked on the incorrect * rating.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Abigail Sandals in this lovely weather we have been having
We appreciate your custom greatly and hope you will consider us for further purchases in the future!
The West Midland Shoe Team
Reply from Adessoshoes
Hi Sharron
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Flora Sandals in this lovely weather we have been having .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
This was my first time for ordering
This was my first time for ordering. Really pleased with the delivery. Came earlier than expected.
Really impressed with the selection of choice .
Will definitely order again for other pairs of excellent quality footwear
26 June 2025
Reply from Adessoshoes
Hi Sally
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Lexi mules.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Sally
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Astrid & Abigail Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Easy ordering,prompt delivery
Easy ordering,prompt delivery. Mules just what I was looking for.
9 June 2025
Reply from Adessoshoes
Hi Shelagh
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Ciara mules in this lovely weather we are having .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Beautiful boots
Beautiful boots: soft leather, beautiful design and fit.
Delivered promptly and beautifully packaged.
3 June 2025
Reply from Adessoshoes
Hi Sandra
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We Hope you enjoy wearing your raine boots, but not just yet....
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
The sandals were lovely but slightly…
The sandals were lovely but slightly too narrow for my feet. The return service was excellent and quick and I received a refund with no problems.
Thank you.
2 June 2025
Reply from Adessoshoes
Hi Diane
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that you had to return your Zuri Sandals and hope that you will try us again with a different style.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Satisfied costomer
Quick reliable service arrived safely and fast,I have several sandals,I find them comfortable and well made.Even if you have to send back,the response is quick and easy,good firm to do business with highly recommend.
5 June 2025
Reply from Adessoshoes
Hi Nadine
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Eula sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Amanda
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Raine boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Ordered three pairs of sandals for my…
Ordered three pairs of sandals for my mum who suffers with her bunions. She loved the fit of each pair. Great quality and a super price. Arrived really quickly. The design of the packaging was very bright and made you want to open the box to see which pair was inside. We were definitely not disappointed!
27 May 2025
Reply from Adessoshoes
Hi Tracey
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope your mum enjoys wearing her Lily & Trista Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Gaynor
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Raine boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
To be honest I was disappointed to find…
To be honest I was disappointed to find that the sandles I wanted were odd, (I loved the colour and the fit), but when I explained the problem I had and the generous offer that you put to me i felt that I couldn’t refuse. I do suffer with osteoarthritis and unfortunately bunions on both feet but with this style they were well hidden and no pain while walking, I’m over the moon with the comfort-l could cry with joy, so thank you so much.
27 May 2025
Reply from Adessoshoes
Hi Janice
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We could not believe it when we saw the photos you sent in and we have escalated this to our factory...
Happy wearing Acacia, we appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
WMSC for Adesso and brilliant service too
Adesso footwear is one of my go to brands for comfort. Now having purchased from WMSC, I shall hold them in esteem as their service from using website, purchase, delivery, return and refund is 1st class and speedy. It was unfortunate I returned the sandals as I had chosen a pair with thin straps that cover the big toe bone, in other words "bunions", on which the straps pressed and no way do I want discomfort. So I have my eye on another more closed in style and will re-purchase shortly.
6 May 2025
Reply from Adessoshoes
Hi Jose
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that the Lowri Sandals were not suitable for you.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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