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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving payments for completed offers and felt that the company failed to honor their commitments. People frequently encountered issues with customer service, describing it as unresponsive and unhelpful, often leading to unresolved problems and a lack of clear communication regarding their earnings. Some people were dissatisfied with the product, specifically noting that higher-paying tasks often went uncredited, while smaller tasks sometimes paid out. Conversely, a few other people also felt that the customer support team was helpful and responsive in resolving their issues, and that some offers tracked correctly, resulting in successful payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report not being paid for fulfilled tasks,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report that support teams do not... See more

Service

Clients share negative opinions on service, with many feeling unfairly treated and frustrated after wasting... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with offers not being... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.8

Poor

TrustScore 2 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are scammers

They are scammers, fraud.... I completed a game called smart runner legit-ly. And they said I have completed the task out of there policy and not paid me....... Never ever play game from "Adgate media"

7 February 2025
Unprompted review
Rated 1 out of 5 stars

AdGate Denied My Reward & Ignores Support Tickets

If the star allow me to give 0 stars I would. I completed an offer through Eureka Surveys that was tracked by AdGate Rewards, but I have not received my $18.60 reward. My progress was marked with green check marks, proving that I met all the requirements.

However, when I submitted a support ticket, AdGate denied my request without explanation and has been ignoring my follow-ups. I also contacted Eureka, and they told me AdGate is responsible for issuing the reward. BitBurst (the game developer) also confirmed they do not handle payments, meaning AdGate is the only one who can resolve this.

I have now sent multiple emails and tickets to AdGate with no response. This is completely unprofessional and unfair to users who complete their offers in good faith. If AdGate does not respond and credit my reward, I will continue reporting this issue publicly and warn others to avoid their offers.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

AdGate is a scam offer provider

AdGate is a scam offer provider. How is it fair to call playing honestly "cheating" with third-party tools? Do you really not believe that some people can actually complete these offers? Wasting time and internet on games, only to get nothing in return. The Parachute offer on Prime Opinion is a scam—it doesn't pay.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. For one they make you verify your phone number to complete a offer. Second they ban you for completing certain offers. Remind you most the offers they do get requires money to complete, and third they have the highest risk of charge back rates in gpt site history. I do not recommend them they are awful.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

scam site im try play complete offers…

scam site im try play complete offers game the support send me that message

:We hope this message finds you well. We wanted to follow up with you regarding your recent credit request. We understand that receiving news that we were unable to confirm the successful completion of the activity on our site may be disappointing, and we apologize for any inconvenience this may have caused.

We strive to provide the best possible experience for our members, and we understand how important receiving credits for your actions is to you. To ensure that your orders or activities are tracked properly, we kindly suggest refraining from using any third-party software that may interfere with our system's ability. Additionally, we recommend reviewing the activity's terms to ensure that all necessary steps have been completed for a successful outcome. Please keep in mind that there are times when an eligible purchase must be made to complete the activity.

Again, we want to express our sincere apologies for any frustration this may have caused. We appreciate your understanding and value your continued loyalty to our platform. If you have any further questions or concerns, please do not hesitate to contact us. Our team is here to help you in any way we can.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

No Ethics

The only thing I can say is this company repeatedly violates Theft of services. "Theft of Services is a criminal offense that occurs when someone receives a service without paying for it. It can be a federal offense under 47 CFR § 76.1209."

I completed the contracts within the time frames, providing the service by playing the games, they constantly refuse to pay.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Fraudsters, they're offering a service they do not provide. They refuse to pay when credit is due. I deliver the product and they do not pay.

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Run away from this scam

Total scam company. I completed an offer on Freecash. They did a chargeback because they felt I completed the offer too quickly. I sent them screenshots showing I was at the current level to get the reward. They banned me. It was over three dollars. Run away from this company. I had no bad experiences before this one and suddenly this happens. They are a snake in the grass and will turn on you. If you complete offers with them you are taking a chance to lose it all. Luckily mine was a super low amount but it could have been a much higher reward. Do not trust them with your money.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

I completed an offer the had for…

I completed an offer the had for coinbase on freecash.com. Sent them screenshots of all the transactions that the offer was completed in more than the time allotted. No response. For a business that this is what they to create revenue. I wasted my time and money to do things right to No avail. Horrible customer service.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

THEY’RE TRASH AND BIG TIME SCAMMERS!!!!!…

I reached a certain level on MONOPLY GO(reach board 176 for $141.21) on FreeCash.com and didn’t get my rewards, I contacted them and explained my issue to them and their response was “ Fei
Hello Quansah, Thank you for your patience as we reviewed your request. As we previously mentioned on ticket #15209993, we're unable to add additional credit for this offer due to tracking issues. We understand this may be disappointing and truly appreciate your understanding in this matter. Thank you again for reaching out. Sincerely, AdGate Rewards Support Team" meanwhile I allowed app tracking on my phone which they still denied that their system wasn’t able to track my offer, I showed them every single prove I had but they still denied. Don’t waste your time on their offers they will pay but won’t pay you when you reach high amount especially $100-$600 offers they will only pay you the small amount from $0.10-$40 or $32.
They’re totally scammers!

1 January 2025
Unprompted review
Rated 1 out of 5 stars

FILTHY.

FILTHY.

My case is #869143

I’ve provided adgate with clear proof and given the information that they asked for, they just type ”we need date of completion and user id” which ive given multiple times but they just paste the same text and IMMEDIATELY close my ticket without resolve and mark it as ”Resolved” and according to Kash.gg support ”Theres nothing they can do”

Ive provided VERY VERY VERY detailed explanation and multiple screenshots and every single piece of information theyve requested. I will be contacting BBB

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Another scam ad website like torox

Another scam ad website like torox. Doesn't pay and the offers are very low compared to others. It is a scam and they always say reward is pending after spending you time and effort. Don't use this offerwall. A complete waste of time and should be sued

10 December 2024
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR TIME WITH ADGATE OFFERS!!!!

I have never been able to complete any tasks and offers on any platform to receive the advertised rewards.

Every time, support must be contacted who cannot do a single thing to help you complete an offer with high rewards. False advertising and fooling people into spending days and weeks on apps and watching annoying ads.

This is the last straw I received from them:
“Unfortunately, due to a technical glitch somewhere, we cannot confirm your interactions with this offer via our third-party partners, as we would normally do. When this happens, we say the "tracking" has failed. Please understand that we do not have the ability to manually fix the tracking for our members in these circumstances. This means that any additional levels or actions you attempt for this offer will not credit automatically, and it will be very difficult for us to verify whether those levels or actions were completed.

For these reasons, we will not be able to award you any additional credit for this specific offer.”

THE WORST IS:

I AM UNEMPLOYED AND CANNOT FIND WORK. I HAVE TO RESORT TO THESE TYPES OF MEANS TO GET MONEY

SO: I WOULD HAVE MADE ALMOST R1000 FROM THE KING OF AVALON OFFER. THAT WOULD GIVE ME FOOD FOR A MONTH AND I WOULD BE ABLE TO BUY MY SON A CHRISTMAS GIFT

NOW I CANNOT DO IT

DONT WASTE YOUR TIME WITH ADGATE OFFERS!!!!

22 November 2024
Unprompted review

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