Ad Hoc Property Management Ltd - Birmingham Reviews 21

TrustScore 4 out of 5

4.2

Kingsbury Road 635, Erdington, B24 9PP Birmingham, GB


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Rated 4 out of 5 stars

Well the property manager by name Salim was really helpful. He explain things well to you and has patience to listen to you and give you an answer. He should keep it up. And will do well to recommend... See more

Company replied

Rated 5 out of 5 stars

Kasia Korona from Ad Hoc Birmingham branch is by far the most professional and caring person I've came across out of all letting agencies. Very helpfull and quick to respond to emails, calls etc. Many... See more

Rated 4 out of 5 stars

I have been in 2 properties and an about to move to a 3rd one very soon. Looking at the one star reviews it is amusing to see people complaining about poor buildings, no hot water and no heating. Wel... See more

Company replied

Rated 5 out of 5 stars

Kasia Korona has been an amazing agent from start to finish, extremely professional and very very helpful. My gratitude to Luke Cutler as well, you guys made the guardianship experience worthwhile. Ma... See more


Company details

  1. #34 of 50 best companies in Property management company
  2. #20 of 28 best companies in Property Maintenance
  3. #19 of 27 best companies in Property Rental Agency
  4. #16 of 20 best companies in Security service
  5. #13 of 15 best companies in Security System Installer
  6. #15 of 20 best companies in Security system supplier

Written by the company

Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.


Contact info

  • Kingsbury Road 635, Erdington, B24 9PP, Birmingham, United Kingdom

  • 0300 303 5500

4.2

Great

TrustScore 4 out of 5

21 reviews

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1-star

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Replied to 76% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Well the property manager by name Salim…

Well the property manager by name Salim was really helpful. He explain things well to you and has patience to listen to you and give you an answer. He should keep it up. And will do well to recommend you guys to anyone in future.

22 April 2026
Ad Hoc Property Management Ltd - Birmingham logo

Reply from Ad Hoc Property Management Ltd - Birmingham

Thank you for your feedback. We are pleased to hear that Saleem was helpful, patient, and took the time to explain everything clearly. We appreciate your recommendation and are glad you had a positive experience.
Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Excellent services

Excellent services

17 April 2026
Unprompted review
Ad Hoc Property Management Ltd - Birmingham logo

Reply from Ad Hoc Property Management Ltd - Birmingham

Thank you for your feedback. We are pleased to hear you had a positive experience.
Kind regards,
The Ad Hoc Team

Rated 4 out of 5 stars

Super efforts all round by the Midlands Team…

Super efforts all round by the Midlands Team Luke, Saleem Claire the manager and Stewart all chipped in to get me moved into an alternative Adhoc property that came on the market' even though all went well' and to plan (Always nackered for days afterwards) "yet there is always room for improvements. I think Adhoc nationwide should give additional support info on things such as closure/
moves outs: Local council recycle tips contact details... Local van hire options or van and driver options' local to each site area" I am also in the same category. I could of txt messaged all colleagues that same info I had gathered while moving" But its all hands to the pump" instead of thinking to pass on valuable information to help others out" Its the new ones' those who have only been with Adhoc as first timers that get shocked' to the core' nulled and overwhelmed even' with the quick move outs processing" (If you've moved with Adhoc properties a few times its less of a shock in 28 day move outs). But focussed on the task at hand I only realized close to finishing and after the move that they would have welcomed that info before moving day" Well I did pass that info onto at least two persons during the move. Anyhow great thanks goes out to the Adhoc staff team who did do more than necessary in helping me out in moving. Thanks

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Saleem was very helpful in processing…

Saleem was very helpful in processing and made everything easy from start to finish. Thank you.

12 September 2025
Unprompted review
Ad Hoc Property Management Ltd - Birmingham logo

Reply from Ad Hoc Property Management Ltd - Birmingham

Thank you for your message. We are glad to hear that Saleem made the process straightforward and supported you from beginning to end.

Kind regards,
The Ad Hoc Team

Rated 4 out of 5 stars

Great way to save some cash

I have been in 2 properties and an about to move to a 3rd one very soon. Looking at the one star reviews it is amusing to see people complaining about poor buildings, no hot water and no heating. Well duh, they are mostly old municipal buildings waiting on planning for demolition. But at these prices you can't expect a palace. I have not been bothered by these issues as I came into this with my eyes wide open. I have saved quite a bit of money, had an interesting bunch of co-renters and it's been (mostly) good. The only reason I've given 4 stars is because there seems to be a bit of communication breakdown when asking questions. One person gives an answer but the same question asked of someone else can get quite a different answer.
Trina has been super at getting me transferred to my new residence and Claire has been totally reliable from day one. Perhaps I've been lucky but the old adage of "you get what you pay for" is no different here than anywhere else

18 June 2025
Unprompted review
Ad Hoc Property Management Ltd - Birmingham logo

Reply from Ad Hoc Property Management Ltd - Birmingham

Thanks for taking the time to share such an honest and balanced review. It’s great to hear that guardianship has worked well for you overall, and that you've made the most of the experience across multiple properties. We appreciate your recognition of Trina and Claire—glad they've been helpful along the way. We’re always looking for ways to improve so your point about communication is noted. Best of luck with your next move!

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Very polite

Very polite, punctual nothing to much trouble , Everything explained about the property and shown everything in detail. Would recommend this company a 100% Nothing to much trouble .

8 April 2025
Unprompted review
Ad Hoc Property Management Ltd - Birmingham logo

Reply from Ad Hoc Property Management Ltd - Birmingham

Thank you for your kind words and strong recommendation. We're glad to hear you had a positive experience and that everything was clearly explained and handled with care.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Kasia Korona from Ad Hoc Birmingham…

Kasia Korona from Ad Hoc Birmingham branch is by far the most professional and caring person I've came across out of all letting agencies. Very helpfull and quick to respond to emails, calls etc. Many thanks to Kasia for making my life easier.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Kasia Korona has been an amazing agent…

Kasia Korona has been an amazing agent from start to finish, extremely professional and very very helpful. My gratitude to Luke Cutler as well, you guys made the guardianship experience worthwhile. Many thanks

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Service from Kasia.

I am very pleased to give Adhoc a 5-star review. Kasia provided exceptional professional service when I rented a place in Birmingham through them. She was incredibly helpful throughout the process, ensuring that all my queries were promptly addressed and guiding me smoothly through the rental procedure. Her attention to detail, clear communication, and dedication to ensuring a seamless experience truly impressed me. I highly recommend Adhoc and Kasia for their excellent service and would gladly rent  with them again in the future!

11 November 2023
Unprompted review
Rated 1 out of 5 stars

I have been trying to contact Ad Hoc…

I have been trying to contact Ad Hoc for nearly two weeks. I have left three voice messages and two emails. So far, Ad Hoc haven't replied! Not even to say they have received my enquiry and will get back to me (if they are busy!?!?!). Not a very good service. In fact, no service at all!

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Ad Hoc helped us find affordable…

Ad Hoc helped us find affordable accommodation in a perfect location during a stressful time. Claire was especially helpful in walking us through the process of becoming guardians. This is our first experience with Ad Hoc, but we have friends who have had positive experiences with Ad Hoc, which reassured our decision to trust this company.

21 October 2022
Unprompted review

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