Ad Hoc Property Management Ltd - London Reviews 89

TrustScore 4.5 out of 5

4.4

City Road, Angel Gate, EC1V 2PT, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m very happy with the Ad Hoc Property family. They are one of the best property management teams I have experienced. I would especially like to thank Mr. Dean tidy for his excellent support. He is... See more

Rated 5 out of 5 stars

Charley os such a pleasant person, he made the whole process seamless and quick. He talked respectively and understand how to manage people

Rated 5 out of 5 stars

Charlie is a legend! From the first viewing to the signing of documents to moving in, everything went smoothly, in large part thanks to Charlie's efforts. We've been in the property for about a we... See more

Company replied

Rated 5 out of 5 stars

The apartment is clean and tidy. Their staffs are good people, most expecially Mr Julius, he will always listen to you, show concern and try to help as much as he can. The company is well organ... See more

Company replied


Company details

  1. #30 of 50 best companies in Property management company
  2. #14 of 27 best companies in Property Maintenance
  3. #15 of 27 best companies in Property Rental Agency
  4. #14 of 20 best companies in Security service
  5. #12 of 15 best companies in Security System Installer
  6. #14 of 20 best companies in Security system supplier

Written by the company

Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.


Contact info

  • City Road, Angel Gate, EC1V 2PT,, London, United Kingdom

  • 0300 303 5500

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My partner and myself had a great at…

My partner and myself had a great at the property, which was so beautiful Charlie Mcmonagle took us through the whole journey and was a mind blowing I which we knew about this long time ago definitely give a 100/100 I will definitely recommend .

27 June 2026
Rated 5 out of 5 stars

I’m very happy with the Ad Hoc Property…

I’m very happy with the Ad Hoc Property family. They are one of the best property management teams I have experienced. I would especially like to thank Mr. Dean tidy for his excellent support. He is very patient, kind, understanding, and always professional. He listens carefully and helps with any concerns in a respectful way.

I truly appreciate his hard work and dedication. Thank you, Ad Hoc Property, for your great service and for having such a wonderful team.

16 June 2026
Rated 5 out of 5 stars

Very satisfied

Very good and easy transparent process, I do recommend to single guys out there going through rent issues.

15 June 2026
Ad Hoc Property Management Ltd - London logo

Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are glad to hear you found the process straightforward and transparent.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Charlie the property manager was so…

Charlie the property manager was so lovely and helpful, he went beyond to support me with the applications and the process. I would definitely recommend this place

28 May 2026
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind words. We are glad to hear Charlie was helpful and supportive throughout the application process. We appreciate your recommendation and are pleased you had a positive experience.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

The apartment is clean and tidy and also Ad hoc staffs are good people

The apartment is clean and tidy.

Their staffs are good people, most expecially Mr Julius, he will always listen to you, show concern and try to help as much as he can.

The company is well organised and equipped good staffs 👍

29 May 2026
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind feedback. We are glad to hear you are happy with the apartment and have had a positive experience with the team. It is great to know Julius has been supportive and helpful whenever needed.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

I’ve had a great experience with Ad hoc…

I’ve had a great experience with Ad hoc property management. The company is reliable and easy to work with. A special thanks to Julius Attere, the property manager who handled everything for me. He was professional, efficient, and made the whole process straightforward.

21 May 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are pleased to hear you have had a positive experience and found the process straightforward. It is great to know Julius provided professional and efficient support throughout.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Good property in a good neighbourhood

Good property in a good neighbourhood. Good price that compensates for being a property guardian.

29 April 2026
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are pleased to hear that you are happy with both the property and the neighbourhood. It is great to know the arrangement offers good value and has been a positive experience for you.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Charlie made the experience great!

Charlie made the experience great!
Great guy.

30 April 2026
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are glad to hear Charlie helped make the experience a positive one.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Great Charlie

Charlie, Charlie, Charlie, great guy! Very professional and straightforward.
Thank you soo much.

30 April 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind feedback. We are glad to hear Charlie made such a positive impression and that the process felt clear and professional.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Charlie is a legend!

Charlie is a legend!

From the first viewing to the signing of documents to moving in, everything went smoothly, in large part thanks to Charlie's efforts. We've been in the property for about a week now and so far, reported issues are followed up on promptly and communication remains swift and reliable. We would recommend Ad Hoc!

31 March 2026
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind feedback. We are glad to hear the whole process went smoothly and that communication and support have continued after your move in. It is great to know you are settling in well and enjoying the experience so far.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

My guide Charlie Mcmonagle made my…

My guide Charlie Mcmonagle made my Adhoc journey seamless ! A truly professional .

13 March 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are glad to hear your experience was smooth and that Charlie’s support made a positive difference.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Wonderful experience

The knowledge, advice, and assistance from Charlie Mcmonagle were not only excellent during my entire renting process but they were key to my success in making the perfect decision on my property choices. The entire renting process was smooth and easy. Thank you Charlie!

16 March 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind feedback. We are glad to hear the process was smooth and that Charlie’s knowledge and guidance helped you make the right choice for your property.

Kind regards,
The Ad Hoc Team

Rated 1 out of 5 stars

I’ve just witnessed one of these morons…

I’ve just witnessed one of these morons speeding through Northolt towards Harrow at 50+MPH in a twenty zone. Dark blue hatchback, Adhoc Property in red sign writing, approximately 15:30. All those kids travelling home from school as well at this time. You brain dead idiot!!!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Rent Raise every 6 months and poor management.

Be ready for a rent raise every 6 months.
I've been living in the same property under a different company (Lowe) for 2 years, and the rent has never gone up, not even once. Also, they been managing property on a completely different level. Under AdHoc, the same property has turned into a whole with many H&S issues and regular rent raises.

18 February 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are sorry to hear that your experience has not met expectations and appreciate you sharing your concerns.

We would like the opportunity to review the issues you mentioned. Please send the details to complaints@adhocproperty.co.uk
so we can look into this further.

Kind regards,
The Ad Hoc Team

Rated 1 out of 5 stars

Rent was raised twise in a six months.

I've been in the guardianship for over 8 years, and I've never seen rent rise so often.

18 February 2026
Unprompted review
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Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback and for being with us for such a long time. We understand that changes in fees can be concerning and appreciate you sharing your thoughts.

If you would like to discuss this further, please feel free to contact us at complaints@adhocproperty.co.uk
and we can look into the matter in more detail.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Julius was very helpful

Julius was very helpful. He made it clear what being a guardian entails and helped the whole process go smoothly.

27 January 2026
Unprompted review
Ad Hoc Property Management Ltd - London logo

Reply from Ad Hoc Property Management Ltd - London

Thank you for your feedback. We are glad to hear that Julius helped make the process clear and straightforward. It is great to know the experience went smoothly.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Mr Charlie is a great host

Mr Charlie is a great host. We had a great and easy experience becoming a Guardian.,

Thanks to Charlie

27 December 2025
Unprompted review
Ad Hoc Property Management Ltd - London logo

Reply from Ad Hoc Property Management Ltd - London

Thank you for your message. We are happy to hear that becoming a guardian was a smooth experience and that Charlie was helpful throughout.

Kind regards,
The Ad Hoc Team

Rated 5 out of 5 stars

Wow amazing

Wow , my experience is great with mr Charlie, he is so nice and communicate accurately for quick understanding and his fast response

27 December 2025
Unprompted review
Ad Hoc Property Management Ltd - London logo

Reply from Ad Hoc Property Management Ltd - London

Thank you for your kind words. We are happy to hear your experience has been a positive one and that Charlie’s communication and quick responses made a difference.

Kind regards,
The Ad Hoc Team

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