North East Branch has gone above and beyond. Daryl is the face of Ad Hoc and embodies all the positivity, reliability, and professionalism you would like to see in any property management organisation... See more
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Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.
City Road, EC1V 2PT, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Trina (Bristol branch) was always very helpful and quick to respond.

Reply from Ad Hoc Property Management Ltd
The process from start to finish was conducted with great care. Charlie explained everything eloquently and checked back on me in the exact time I wasn't sure how to proceed and saved the day.

Reply from Ad Hoc Property Management Ltd
Parking is too expensive, There is cobwebs in the hallway and corridors, We have no dryer for our clothes, and the showers could be more bigger, otherwise it's all good, am giving thanks.

Reply from Ad Hoc Property Management Ltd
Adhoc property management staff are very friendly prompt in dealing with issues when they arise no matter how difficult it is they always get the job done I recommend them to anyone any time good people

Reply from Ad Hoc Property Management Ltd
Good property in a good neighbourhood. Good price that compensates for being a property guardian.

Reply from Ad Hoc Property Management Ltd

Reply from Ad Hoc Property Management Ltd
They are very good at communicating and are well-organised. And never be disappointed

Reply from Ad Hoc Property Management Ltd
I had an excellent experience with the staff and the company as a whole.

Reply from Ad Hoc Property Management Ltd
The service rendered by the staff members was swift commendable

Reply from Ad Hoc Property Management Ltd
The workers especially Charlie since he was the one who handled my application was exceptional. His detailed explanations as to how being a guardian works and what is expected of me really helped and he is always on time with appointments . I am very satisfied with everything

Reply from Ad Hoc Property Management Ltd
Star service from Trina, always available, professional. Able to achieve my goal within weeks without any delay in any part of the process.

Reply from Ad Hoc Property Management Ltd
Charlie, Charlie, Charlie, great guy! Very professional and straightforward.
Thank you soo much.

Reply from Ad Hoc Property Management Ltd
I'm happy I met Adhoc I'm was struggling about rent issues which I used to spend a lot of money for rent but when I join Adhoc less money for rent and I got a spacious two bedroom .

Reply from Ad Hoc Property Management Ltd

Reply from Ad Hoc Property Management Ltd
Charlie is a legend!
From the first viewing to the signing of documents to moving in, everything went smoothly, in large part thanks to Charlie's efforts. We've been in the property for about a week now and so far, reported issues are followed up on promptly and communication remains swift and reliable. We would recommend Ad Hoc!

Reply from Ad Hoc Property Management Ltd
My guide Charlie Mcmonagle made my Adhoc journey seamless ! A truly professional .

Reply from Ad Hoc Property Management Ltd
So friendly explained everything very well thanks alot

Reply from Ad Hoc Property Management Ltd
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