Support reply about cashout started failing when the form redirected me to email at Sat 12:38, then email told me to use chat. Transaction log kept the pending tag visible after I checked message cent... See more
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Cashout block after card screenshot; the document checklist was blank with Skrill until I clicked cashout. Email update turned the bonus screen into a support loop while the cashier still said pending... See more
Favourites on small phone screen became a problem when support requested the round ID after 2 minutes that casino history never showed. KYC status showed a newer balance on ticket #38614
I spotted it after Weekly limit screen because reality check timer reset with debit card when I changed slots. Support reply hid the failed payment note at Sun 7:53.??
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Vergleich von Online-Casinos für deutsche Spieler nach Sicherheit, Auszahlungsgeschwindigkeit, Transparenz und Benutzerfreundlichkeit.
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For a German casino account
For a German casino account, English site, still Game thumbnails jumped around so badly I opened the wrong slot not the answer I needed
Favourites on small phone screen became…
Favourites on small phone screen became a problem when support requested the round ID after 2 minutes that casino history never showed. KYC status showed a newer balance on ticket #38614
The mobile page looked fine until I…
The mobile page looked fine until I opened the bonus terms. The popup would not close, and refreshing sent me back to login
Sam answered my KYC question with…
Sam answered my KYC question with advice for a frozen screen.
Tuesday evening I noticed recent games…
Tuesday evening I noticed recent games forgot the slot after login. I looked again afterwards and the screen still displayed the same thing.
Cashout block after card screenshot
Cashout block after card screenshot; the document checklist was blank with Skrill until I clicked cashout. Email update turned the bonus screen into a support loop while the cashier still said pending.
My online reservation for the bingo…
My online reservation for the bingo hall did not appear at reception. I showed the confirmation email, and the desk still made me buy a walk-in pack at a different price.
The request for a utility bill came…
The request for a utility bill came through at 11 at night while I was locking up, and the withdrawal request it was blocking had been awaiting processing since the friday before with nothing on the account to say why.
support closed the bonus chat abruptly
Never trusting this again.
I spotted it after Weekly limit screen…
I spotted it after Weekly limit screen because reality check timer reset with debit card when I changed slots. Support reply hid the failed payment note at Sun 7:53.??
before I gave up
before I gave up, Mastercard disappeared as a withdrawal option. It stayed that way after refresh, which made no sense
One more casino headache
One more casino headache: My 430 € casino withdrawal moved from pending to failed, then stopped there no clear reason given
Before work
Before work, Wolf Gold counted 5% toward wagering after the promo page implied more not exactly helpful
Switched from the laptop to my phone…
Switched from the laptop to my phone mid-session and lost the sound and stake-size settings. Had to set it all up again and fired off an extra spin by accident.
On my iPhone SE
On my iPhone SE, the verification screen showed no status. It stayed that way after refresh, and that did not add up.
Support reply about cashout started…
Support reply about cashout started failing when the form redirected me to email at Sat 12:38, then email told me to use chat. Transaction log kept the pending tag visible after I checked message centre.
The KYC list said ID and a utility…
The KYC list said ID and a utility bill. Uploaded both, then they wanted a selfie with the card, then a statement, each only after the last one was accepted.
Sweet Bonanza froze after the feature…
Sweet Bonanza froze after the feature started. The round records updated late, balance switched first, and I had no way to replay the exact result. That was the point where it started getting irritating
I raised ticket #17674 on the 14th
I raised ticket #17674 on the 14th, still no update several hours on.
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