Absolutely shocking service I was quoted on 100 pens i purchased them then the invoice was more than the original quote Then I paid straight away my discount wasn't applied I was going to purc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have purchased many varied branded items from Adler over the last decade or so, inclusive of pens, flash drives, torches, key rings etc. All products commissioned have been first rate quality and... See more
Another quality purchase from Adler (James). Ordered 500 of their new custom air fresheners. Took delivery within 5 days of ordering and handed out to all our club members as a small Christmas gift.... See more
Company replied
After you read through the template fake reviews written by the Adler staff please click the one star section and see how they harass you once they have your number. The products were good but will ne... See more
Company details
- Promotional items
- Business-to-Business service
- E-commerce service
- Office Supplies Store
- Office supply wholesaler
- Promotional products supplier
Written by the company
About ADLER Promotional Gifts – Your Partner for High-Quality Branded Products | Thank you for your review – your feedback helps us improve every day. For over 75 years, ADLER Business Gifts has been helping businesses showcase their brand with impact. With a wide range of promotional gifts, personalised corporate merchandise and branded products, we make it easy to find items that your customers and clients will love. From personalised pens and bags to drinkware and corporate gifts with logo, every product becomes a true ambassador for your brand. Easily customise your promotional items for trade shows, corporate events, client gifts, or employee welcome packs, and ensure your brand is remembered positively. MORE CHOICE. Over 6,000 products to suit every marketing campaign and budget. MORE FLEXIBILITY. Low minimum order quantities and flexible payment options – get exactly what you need, when you need it. MORE TRUST. Perfect print quality ensures your personalised gifts look exactly as you imagined. Discover adler.co.uk – and turn every promotional item into an unforgettable brand experience.
Contact info
Fourth Floor, Abbots House Abbey Street, G1 3BD , Reading Berkshire, United Kingdom
- 0800 9753 003
- service@adlerglobal.com
- adler.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a lovely experience today placing…
I had a lovely experience today placing my order with Rhys Cogan! He was very helpful and very quick with helping me make adjustments and place my order. Thank you Rhys
Nathan is a legend
Nathan is a legend! Always upbeat, friendly and persuasive on the phone whilst remaining professional and knowledgeable about the products. We are a school so have virtually no money for extras and Nathan is accepting that we only have pens when we really need them and that there is no scope for extravagance! We have always been pleased with the end product and delivery times. Sandi Flint - Buxton Community School
Great service
Great service, good quality products, helpful stuff. Pleasure to do business with.
Always excellent service from Nathan…
Always excellent service from Nathan Davey and Adler, not too pushy because Nathan listens to what my company would like and advises on the best for us, he also listens to my endless chit chat :) Never let me down on my orders, many thanks.
Great quality and service from Adler.
The latest order for business merchandise from Adler was processed with professionalism and polite humour.
Salman helped with suggestions as to the options and reduced the price, but not the quality of the products I wanted. Having purchased items a number of times, I expect the quality to be of the same high standard.
Great products and service
We have been an Adler customer for about 8 years now. Our account manager Rhys Cogan is always very helpful and makes sure we get the best deals and service.
Great products and fantastic service, I would definitely recommend Adler.
Happy to recommend Adler
Happy to recommend Adler. I have spoken with Martyn Mayor at Adler for quite a while now and he is always very helpful, friendly and efficient.
This is my 3rd purchase from Adler
This is my 3rd purchase from Adler, Amazing products and fantastic service as always from Sunny, and all the team at Adler. Keep up the great work.
Great friendly customer services
Great friendly customer services, thanks Luke! Listened to our requirements and was very helpful.
Exceptionally high quality branded products
We have purchased many varied branded items from Adler over the last decade or so, inclusive of pens, flash drives, torches, key rings etc. All products commissioned have been first rate quality and extend our marketing opportunities, reinforced with such first class products. Keep us the good work! (Samuel Kendall Associates - Chartered Architect)
Excellent Adler
My practice have bought Adler products for over 10 years and have always been satisfied with your excellent range of goods. Thanks to our account manager of many years James.
Adler Quality & Service
Amazing products and great service as always from James and all the team at Adler. Great work.
Really good company to deal with
Really good company to deal with. They crack on and get the job done! Martyn was great with my orders, attentive and helpful. Delivery could be a bit quicker but prices are always super competitive so on balance, really good.
Pleasurable purchase
I found the whole purchasing a very pleasurable experience. I spoke with Sally Kashani who took the time to talk me through the different options available. Sally then sent me some examples of art work that would be suitable to my needs. I have now received my order of 100 pens and I am very impressed with the quality and finish of the pens.
Thank you Adler, and thank you Sally!
Nicholas was professional
Nicholas was professional, friendly and business like. Happy with the service, Adler as a company and impressed by Nicholas.
Happy Customer
Really pleased with the pens ordered from Adler. Luke Washington was really helpful with the design ideas to get the pens to the print stage. I would highly recommend to anyone and will defiantly be ordering again. Thank you.
We are very happy with the service we…
We are very happy with the service we received from MATTHEW HAVARD, he was so helpful and we received our order a month early. The personalised airfresheners are perfect gifts for our customers. Thankyou.
Another great service from James Hope…
Another great service from James Hope at Adler. We have been using this company for many years for our promotional business gifts & have always had a reliable service from them. The gifts we purchase are of good quality & value. Well done Adler & thank you.
Excellent service from Luke Washington…
Excellent service from Luke Washington once again!
We have placed another urgent order and he had come through brilliantly, accommodating us with a prompt delivery and being as courteous and helpful as always.
Excellent products and superb service
Excellent products and superb service. Martyn Mayor is always on hand to offer suggestions when needed and quickly rushes through orders when given short notice. Always a pleasure doing business with you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








