I am a small sole trader doing basic odd job work. When looking at options or other insurers most didn't help when it came to how to describe the work I undertake. Admiral were different and advised... See more
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Review summary
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Based on these reviews
I made an enquiry for the Public Liability Insurance. Received the phone call next day. All set up within few minutes. No “extra” questions. Summary- Fast, efficient and hassle free. Highly recommend.... See more
I have shopped around so many different insurance companies and Admiral has turned out as the best one with no doubt! If you are still looking around, stop right there! You are in the right place.... See more
Company replied
I'd been with the same company for nearly 48 years, they've been taken over & don't seem so interested in smaller policies or business. Having got excellent service for car insurance for my wife & my... See more
Company details
- #25 of 41 best companies in Business insurance company
Written by the company
At Admiral Business, we're proud to be a home-grown South Wales company, part of the trusted Admiral Group. With over 30,000 customers and counting, we specialise in supporting self-employed individuals and small business owners across the UK with flexible, straightforward insurance solutions. No complicated forms, no hidden small print — just honest insurance that pays out when you need it most.
Contact info
4.8
Excellent
223 reviews
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I obtained a quote online and the team…
I obtained a quote online and the team followed up the next day.
They were super helpful and managed to reduce the online quote by almost £300 which was amazing.
A big thank you to Simon who helped me
16 April 2026
Unprompted review
Very helpful
Simon was very professional and guided me through the process excellent service
10 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to speak to someone, no hassle.
Planned ahead and got a reference number after speaking to someone to get the right job description. A few weeks later I made a call and purchased my insurance. Really easy to speak to someone and no cold calling after my first quote which was great. Unlike some other sites I tried getting quotes from, then I was called every few days from them ...very annoying.
7 April 2026
Unprompted review
Reply from Admiral Business
Thanks for taking the time to leave such detailed feedback – it’s really appreciated.
We know how important it is to get the right cover in place, so it’s good to hear you were able to speak to someone, get the right details sorted early on, and come back when the time was right for you.
It’s also great to know the process felt straightforward and that you weren’t chased after your quote – we aim to keep things simple and on your terms.
If you ever need anything else, just get in touch, we’re here to help.
Simon was so helpful through out the…
Simon was so helpful through out the process.
1 April 2026
Unprompted review
Reply from Admiral Business
Thanks for your feedback – we really appreciate you taking the time to share it.
We know how important it is to have the right support when you’re arranging cover, so it’s great to hear that we were able to help you through the process and make things easier.
If there’s anything else you need, don’t hesitate to get in touch.
One of the best service and easy…
One of the best service and easy process to obtain policy 🙌 thank you
17 March 2026
Unprompted review
Reply from Admiral Business
Thanks for the feedback, Vitaliy – we really appreciate you taking the time to leave a review.
We know getting cover sorted quickly and without hassle matters when you’re running a business, so it’s great to hear you found the process straightforward.
If there’s ever anything else you need, just get in touch – we’re here to help.
Is cheap price which I really need it…
Is cheap price which I really need it and have car insurance with them for 3 years they are very good 😊
17 March 2025
Unprompted review
Reply from Admiral Business
Thanks for the feedback, Florentina – we really appreciate you taking the time to leave a review.
We know how important it is to find cover that fits your budget, so it’s great to hear you found a price that works for you.
If there’s ever anything else you need, just get in touch – we’re here to help.
Reply from Admiral Business
Thanks for the feedback, Admire – we really appreciate you taking the time to leave a review.
It’s good to hear you found the service helpful. We know how important it is to have things clearly explained and supported when you’re sorting your cover.
If there’s ever anything else you need, just get in touch – we’re here to help.
Reply from Admiral Business
Thanks for the feedback, Steven – we really appreciate you taking the time to leave a review.
We know how important it is to get things sorted quickly and without hassle, so it’s great to hear you found everything easy to navigate.
If there’s ever anything else you need, just get in touch – we’re here to help.
Call up and it took me less than 15…
Call up and it took me less than 15 minutes to make a decision on my liability insurance
13 March 2026
Unprompted review
Reply from Admiral Business
Thanks for the feedback – we really appreciate you taking the time to leave a review.
We know how important it is to get cover sorted without it taking up too much of your day, so it’s great to hear you were able to make a decision on your liability insurance so quickly.
If there’s ever anything else you need, just get in touch – we’re here to help.
Great service from start to finish
Great service from start to finish.
5 star
10 March 2026
Unprompted review
Reply from Admiral Business
Thanks for the great feedback, Martin – we really appreciate you taking the time to leave a review.
We know sorting business insurance can often feel like just another job on the list, so it’s good to hear everything ran smoothly from start to finish.
If there’s ever anything else you need, just get in touch – we’re here to help.
great and so quick
great and so quick , so helpful and really good price
10 March 2026
Unprompted review
Reply from Admiral Business
Thanks for your review, Belinda.
It’s great to hear you found everything quick and helpful, and that the price worked well for you too. We know time and cost both matter when you’re running a business, so we’re glad we could make things simple.
If you ever need anything else, just get in touch.
Very reasonable and straightforward…
Very reasonable and straightforward process to set up. Great price
9 March 2026
Unprompted review
Reply from Admiral Business
Thanks for taking the time to leave a review, Eric.
We know sorting business insurance isn’t exactly top of the to-do list when you’re running a business, so it’s good to hear you found the process straightforward and the price competitive.
If there’s anything you need as your business grows or changes, we’re here to help.
Excellent price and service
Excellent price and service, helpful and polite staff.
2 March 2026
Unprompted review
Reply from Admiral Business
Thanks for the great feedback, Colin — we really appreciate you taking the time to share it.
We’re glad to hear you found both the price and service spot on, and that our team were helpful and polite throughout.
If there’s ever anything else we can do to support your business, don’t hesitate to get in touch.
Great experience
23 January 2026
Reply from Admiral Business
Thanks for sharing your feedback — we really appreciate it.
If you ever need help with anything else, our team’s always here to support you.
Great price for my Public liability…
Great price for my Public liability insurance. Good to see they specialise insurance for air conditioning companies as this is sometimes hard to come by.
10 February 2026
Unprompted review
Reply from Admiral Business
Thanks for the great feedback – we really appreciate you taking the time to share it.
It’s good to hear you found a competitive price for your Public Liability insurance. We know that for air conditioning businesses, getting the right cover isn’t always straightforward, so we’ve worked hard to make sure our policies reflect the realities of the work you do.
If there’s ever anything you’d like to review or add as your business grows, just let us know. We’re here to help.
I had tried to get my hairdressing…
I had tried to get my hairdressing insurance on admiral on line , iam never very good on line, so phoned up, spoke to a lovely chap , that sorted it for me straight away
Very happy 😃
4 February 2026
Unprompted review
Reply from Admiral Business
Thanks for taking the time to leave a review, Sharon – we really appreciate it.
We know sorting insurance online isn’t everyone’s favourite job, especially when you’re busy running your business. So it’s good to hear our team could step in and get your hairdressing cover sorted quickly over the phone.
If you ever need anything else, we’re here to help.
Reply from Admiral Business
Sorry to hear this, we know how frustrating it is when things don’t feel straightforward or the service doesn’t meet expectations.
We’re always working to improve both our website and the support we offer, so this feedback is important. If you’re happy to share a bit more detail, please get in touch with us at contact@admiralbusiness.com and we’ll do what we can to look into it and help.
Definitely the best value and consumer friendly
I have shopped around so many different insurance companies and Admiral has turned out as the best one with no doubt! If you are still looking around, stop right there! You are in the right place.
Definitely the best value and consumer friendly.
2 February 2026
Unprompted review
Reply from Admiral Business
Thanks for the feedback, we really appreciate you taking the time to share this.
It’s good to hear you found real value with us after shopping around, and that everything felt straightforward and customer-friendly.
Reply from Admiral Business
Thanks for the great feedback. We’re really glad to hear you found everything helpful.
If there’s anything else you need, just get in touch.
Had the pleasure of dealing with Ian to…
Had the pleasure of dealing with Ian to help us through buying a new policy, top class service!
19 January 2026
Unprompted review
Reply from Admiral Business
Thanks for the great feedback, Brad – we really appreciate you taking the time to leave a review. It’s good to hear Ian was able to support you through setting up your new policy and deliver the level of service you’d expect. If there’s anything else you need as your business moves forward, just let us know.
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