Admiral Slots Reviews 

147
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the staff for being welcoming, friendly, and helpful, often offering refreshments and creating a pleasant atmosphere. Many appreciate the warm welcome and the engaging service provided by the team, contributing to a positive overall experience. Reviewers also note the good variety of machines available and that they are generally in working order, enhancing the user experience. However, some people were dissatisfied with certain staff members, citing instances of unprofessional conduct, personal bias, or being made to feel unwelcome. A few other people also felt that some machines' performance was inconsistent or changed over time.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and welcoming,... See more

Product

Customers had ambiguous experiences with product, with some reviewers praising the variety of slot machines,... See more

Service

Reviewers highlight positive aspects of service, noting that promotions are spot on and machines are... See more

User experience

Reviewers mention positive feedback about the user experience, often highlighting the friendly and welcoming... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Mostly I play at night .the staff member are so welcoming.specally gonzelo

Rated 5 out of 5 stars

Always a warm welcome, and offered drinks/snacks as soon as I entered, various bonus events ( Cash match, Bingo Etc....) Good selection of machines, although a few of them don't seem to pay out fairly... See more

Rated 5 out of 5 stars

A warm welcome and really helpful, friendly staff. Regular promotions and refreshments on offer are the order of the day. Good choice of machines to play in a clean, comfortable environment. Ha... See more

Rated 5 out of 5 stars

Ipswich admirăl casino has a great customer experince. I really enjoy coming here and chatting with the friendly staff, especially Wes and Josh! Cool guys.


Company details

  1. Events & Entertainment

Information provided by various external sources

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.


Contact info

3.7

Average

TrustScore 3.5 out of 5

147 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(147)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disgusting bad machines

Disgusting bad machines, who are these regulated by? Deposit after deposit in the same machine, zero percent payout ever months, AVOID LIKE PLAGUE THEY ILLEGALLY SET

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I love visiting Admiral casino to play my favorite games.

I love visiting Admiral casino to play my favorite games. Of all the other casinos around I like visiting Admiral the most. The ambience is so good and all their staff including the new manager are so welcoming, helpful, sweet and professional.

I must say Crawley Admiral is one of my preferred place to go out with my friends every week.

30 January 2026
Unprompted review
Rated 2 out of 5 stars

Admiral..... a day to forget.

Not the best experience today, the senior staff who had a chip on his shoulder, should treat everyone who spends their hard earned cash at Admiral, equally and not isolate a individual, making me out to be a liar he made me feel so unwelcome and as though I had done something wrong. All other staff are fantastic him on the other hand is in the wrong job going on in such a unprofessional manner. I am considering making a complaint to the head office of admiral.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

RIP off Admiral

Spent £390 won £30,features rarely come up,if they do the player gets the bare minimum,Admiral are taking their customers for a ride,I have complained to Admiral and to the Gambling Commission,nothing will happen,Solution do not play the slots in Admiral.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great place, great experience!

A warm welcome and really helpful, friendly staff.
Regular promotions and refreshments on offer are the order of the day.
Good choice of machines to play in a clean, comfortable environment.
Happy days!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

I used to go in Admiral in Bolton but…

I used to go in Admiral in Bolton but stop. Something changed, you could get the scatter feature but for some reason there is not any winning sequence. Which we all know is impossible. It's a big con, we all know the bank is never at a loss. But things like this goes to prove you are being robbed. Just give it up if you can ...there all the same.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Percentage is terrible putting hundreds…

Percentage is terrible putting hundreds of pounds in without any nudges, light up, or win in which I find impossible has I've played these bar x machines for years so I know how they play and I'm telling uou that the percentage is wrong all they do is just take take putting hundreds in with any light up , nudges or straight wins it just want to tk ya money .

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Acocks green

Acocks green: Been accused and banned for a review I never wrote !!
But after reading it it's all very very TRUE !!!. Here is my opinion:
The place is by far the worst admiral IV ever been to and IV visited loads. The staff are beyond unprofessional.
Rules are broken consistently.
A machine is held everyday 24 hours a day for one customer.
This is against the admiral rules.
The staff break private and confidentiality rules on a daily basis.
They talk about customers to other customers.
Then they tell the customers about the staffs very personal business.
It's a horrible place. Prime example a customer told me why iv been banned not the company. Because they heard staff members talking about me typical.
I'm not the first either !!!
I have been spoken to like utter rubbish in there by a new member of staff twice it's unacceptable behaviour but as per usual nothing will be done about it.
I personally stopped going in myself due to these reasons. But to be banned with no proof is ridiculous.
Now you have a reason to ban me ? A review that I actually wrote !!! Jinder !!!
Would love to tell HR the rest of the information about this shop.
If I went into depth I would be here all day.!!!

Sacking people for match plays but not for Drug use racial abuse and breaking confidentiality rules is beyond me. !!

1 November 2025
Unprompted review

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