Adored Holidays Reviews 

392
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful and knowledgeable, constantly going above and beyond to ensure holiday plans are completely seamless and stress-free. Travelers consistently note that arranging vacations is remarkably easy, with agents offering wonderful recommendations, great value, and reliable support from the very beginning until the trip concludes. However, some customers also noted severe communication breakdowns, pointing out that multiple messages and phone calls were completely ignored after payments were made. Furthermore, a few reviewers expressed deep frustration regarding unexpected holiday cancellations, issues concerning company policies, and major difficulties in securing proper refunds.

What people talk about most

Holidays

Customers had positive experiences with holidays, highlighting great value and helpful planning assistance... See more

Staff

Clients share positive opinions on staff, noting that agents are exceptionally helpful, friendly, and... See more

Booking process

Reviewers mention ambiguous feedback about booking_process, with many customers praising smooth and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, knowledge,... See more

Customer communications

Consumers find contact to be frustrating due to widespread unresponsiveness and ignored messages. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is now my third holiday arranged by Chris this year, and once again he’s been absolutely amazing. He’s always informative, helpful, and goes above and beyond to make sure everything is perfect.... See more

Rated 5 out of 5 stars

Another fantastic trip booked through Chris! Hands-down the best holiday yet great value for money and always quick to answer any questions. Wouldn't book with anyone else.

Rated 5 out of 5 stars

Another fab holiday to Dubai arranged by Chris he spent a few weeks sending me various quotes never rushed or pressured me. Booked us in at the Hilton palm jumeirah super. Had a super stay staff were... See more

Company replied

Rated 5 out of 5 stars

We booked our holiday to Dubai through Chris at Adored Holidays. From start to finish Chris was absolutely brilliant, so helpful and knowledgable and nothing was too much trouble. Everything was perfe... See more


Company details

  1. Travel agent

Written by the company

The Luxury Travel Experts


Contact info

4.1

Great

TrustScore 4 out of 5

392 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(392)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

We recently returned from a 6 day stay…

We recently returned from a 6 day stay in Dubai, staying at the Atlantis hotel for 3 nights and the Burj Al Arab for 2 nights. My wife and I had the best experience and everything was exceptional. This was mainly due to Chris @ Adored for sorting everything out and being very knowledgeable with any questions we had. We will definitely be using him/Adored again.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, shout out to Andy and the rest of the team. Will be booking our December holiday again through these guys.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Great holiday experience organised by…

Great holiday experience organised by Adored Holidays.

My neighbour recommended them, and they delivered a great customer experience. They helped me select the room and navigate the different hotel options.

Chris suggested the Premier Lounge package, which saved us a fortune. During our stay, the kids could collect whatever drinks they wanted - it saved us a fortune!

If you're looking for a travel provider who even calls you up after your holiday to make sure you had a good time - then give these guys a try.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Dubai 2024 👌😎

Booked my holiday with Tina at adored holidays. Lovely hotel Rixos on the palm great value for money. Speaking to other holiday makers they paid more money and there holiday was shorter length of time. Free shuttle service to Atlantis and free tickets to the aqua park which was amazing. Lovely clean and safe country to visit. Would definitely use adored holidays again.

11 August 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID‼️do not ever book with these…

AVOID AVOID‼️do not ever book with these scam artists…they have numerous third parties involved in the chain, Adored are not the agents. I’ve got a complaint list as long as my arm, prior to and on return of my holiday to Dubai which they are not responding to. They lied about the hotel having a free shuttle service resulting in me having to hire a car and incur out of pocket expenses, the hotel changed management that was announced in May 24 and they didn’t inform me prior to my holiday in Aug, but kept hounding me for full payment before it was due to be paid. The hotel was practically a ghost town because they stopped taking bookings for refurbishment and bars and restaurants were closed. Appalling customer service with an admin team that has been sourced out of the UK you can never get hold of, calls never returned and tons of emails never replied to…..oh and they are not ABTA registered which makes complaining harder, small claims is underway. 😡

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and saved our holiday

After the first company went bust Adored Holidays managed to keep our booking alive to Florida and go extra for us by giving us a Named Villa instead of having to wait until just before as we had previously booked. Chris was brilliant in keeping us informed and in making changes for us to the booking when needed. We got all the details we needed in a timely fashion and we all enjoyed our holiday with 0 stress. Would Def recommend using them in the future to anyone.

29 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you so much for your amazing feedback! We're delighted to hear that we could help turn around a challenging situation and keep your holiday plans to Florida on track.

It's fantastic to know that Chris could assist you every step of the way and that you enjoyed the Named Villa. We strive to provide the best service possible, and it's incredibly rewarding to hear that we were able to deliver a stress-free experience for you and your family.

Your recommendation means a lot to us. If you ever need assistance with future travel plans, we would be more than happy to help.

Thanks again for choosing Adored Holidays!

Rated 5 out of 5 stars

Another 5star holiday in Dubai at…

Another 5star holiday in Dubai at Fairmont palm with Adored.
Smooth and efficient transfers, great hotel service and location all organised by Chris (again!).
Thanks and look forward to the next one

1 August 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you so much for your fantastic review! We are thrilled to hear you had another amazing holiday in Dubai at the Fairmont Palm with us. It's wonderful to know that the transfers, hotel service, and location met your expectations. Chris will be delighted to hear your kind words! We can't wait to help you plan your next adventure. Thanks again for choosing us!

Rated 5 out of 5 stars

Andreea helped us with our family trip…

Andreea helped us with our family trip to Corfu. Her recommendations were fantastic, and our family had a wonderful time. Thank you so much for your help!

1 August 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays


Thank you for sharing your experience! We're so glad to hear that Andreea's recommendations made your family trip to Corfu special. It's wonderful to know that you all had a great time. We appreciate your kind words and look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

Trip to Bergerac

Another great trip through Adored holidays!!
Always made easy by the the amazing Andrea,
She takes pride in her work, always thorough and super helpful .. a credit to the already excellent team !

23 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your fantastic feedback! We’re delighted to hear you had another great trip with Adored Holidays. Andrea truly is an invaluable part of our team, and we’re so pleased to know her dedication and attention to detail made your experience memorable. We look forward to helping you plan many more wonderful trips in the future!

Rated 5 out of 5 stars

Alex

Alex
Thanks for everything, you’re the best. You know, I have planned many trips before with various travel agents and I must say you are truly one of the best agent I have had the pleasure to interact with. I thank you very much for all your work and dedication to make this trip happen.
ALEX YOU’RE THE BEST 💯

15 August 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Wow, thank you so much for your incredibly kind words! I am truly grateful for your feedback. It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear you had such a positive experience.

Knowing that my efforts made a difference means a lot to me. I’m always here to help make your travel dreams a reality, so please don’t hesitate to reach out for any future adventures.

Thank you again for your support and trust!

Rated 5 out of 5 stars

Had a fantastic holiday

Had a fantastic holiday. It was booked 7 months ago and Chris Shah at Adored holidays made the arrangements. Everything that was promised was delivered from the pick up at Dubai airport to the high quality hotel with excellent facilities. We had a great time without any cause for complaint. A brilliant experience. Thanks Chris.

24 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic holiday and that everything went smoothly from start to finish. Chris and the entire team at Adored Holidays work hard to ensure our customers have a seamless and memorable experience, and it’s great to know that we delivered on that promise for you.

We’re delighted that you enjoyed your stay in Dubai and that the hotel facilities exceeded your expectations. Your kind words truly mean a lot to us, and we’ll be sure to pass your thanks on to Chris.

We hope to have the pleasure of assisting you with your next holiday adventur

Rated 5 out of 5 stars

Andreea was brilliant at putting our…

Andreea was brilliant at putting our trip to Dubai together, always available to help and very professional. It's the second time we have booked thru Adored and find them competitive with price and outs
tanding service.

11 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you so much for your wonderful review! We’re thrilled to hear that Andreea made your trip to Dubai exceptional and that you found our service both competitive and outstanding. It’s always our goal to provide a seamless experience for our clients, and it’s great to know we’ve succeeded again. We look forward to helping you with your future travels and hope your next adventure is just as memorable!

Rated 5 out of 5 stars

Thank you again!

Thanks Chris for helping us book another amazing trip.
Highly reccomend.

18 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your kind words! We’re thrilled Chris helped you book another amazing trip.

Your recommendation means a lot to us. Looking forward to assisting with your next adventure!

Rated 5 out of 5 stars

Excellent holiday sorted out by Chris

Excellent holiday sorted out by Chris. First time using Adored Holidays and will be using them again.
Have visited Dubai many times we knew what to expect.
Booking with Chris was simple and efficient and would definitely recommend.

13 August 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your fantastic review! We're thrilled that Chris made your first experience with Adored Holidays so positive and that your trip to Dubai was excellent.

We appreciate your recommendation and look forward to assisting you with future travel plans. If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Trip to Dubai.

Chris,
From start to finish explained everything we needed to know about our holiday to Dubai. Chris arranged private transfers for us which were great and his knowledge of our hotel was truly fantastic. We hope to go back to Dubai in the near further and will definitely be talking to Chris first as we want to try a different hotel but it really helps that someone like Chris has knowledge of the area as Dubai is larger than people think.

19 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your wonderful feedback! We’re delighted to hear that Chris provided thorough explanations and arranged great private transfers for your Dubai trip.

It’s great to know his knowledge of the hotel and the area was helpful. We look forward to assisting with your next Dubai adventure!

Rated 5 out of 5 stars

Excellent service from Alasdair

Excellent service from Alasdair
He provided good advice on flights
Clear plans if something went wrong during the trip I will recommend everyone to book the travel agency
Easily contactable happy to answer all question
Vert friendly and trustworthy. Thank you Dr Makhdoom

30 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your kind words! We’re delighted to hear that Alasdair provided you with excellent service and valuable advice on your flights.

We’re glad you found him friendly and trustworthy. Your recommendation means a lot to us, and we look forward to assisting you with future travel plans.

Rated 5 out of 5 stars

Booked a last minute trip to Dubai via…

Booked a last minute trip to Dubai via Chris at Adored Holidays. He spent a lot of time running options and got us great direct flights from Dublin. Full of advice and tips that really made the holiday a better experience- sorting out club lounge saving money to getting our room available earlier after the overnight flight were a couple of examples. Don’t hesitate to get on the phone with Chris - he even called a few days after the holiday which was a great touch.

12 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for sharing your experience! We’re delighted that Chris helped make your last-minute trip to Dubai a success with great direct flights from Dublin.

It’s fantastic to hear that his advice and tips enhanced your holiday, from club lounge access to early room availability. We’re glad Chris’s follow-up call added a special touch.

Your recommendation means a lot, and we look forward to assisting you with future travels!

Rated 5 out of 5 stars

Chris was absolutely fantastic

Chris was absolutely fantastic. So helpful from start to finish. Very responsive with messages every time I had a question. Everything went perfectly with the holiday. Will deffo recommend and use again.

29 June 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your wonderful feedback! We're thrilled to hear that Chris provided such fantastic service and that your holiday went perfectly.

We appreciate your recommendation and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Once again great service from Chris

Once again great service from Chris ! Would recommend you speak to him for your holidays always on point with his service and competitive pricing!

9 July 2024
Unprompted review
Adored Holidays logo

Reply from Adored Holidays

Thank you for your kind words! We're thrilled to hear that Chris consistently provides you with great service and competitive pricing.

Your recommendation means a lot to us, and we look forward to assisting you with future holidays!

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