Adore Me Reviews 13,894

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the quality of the products, finding them to be well-made and comfortable. Many appreciate the variety of styles and sizes offered, making it easier to find items that fit well and suit their personal taste. The ease of ordering and the overall positive experience with the products are often highlighted by consumers. However, some people were dissatisfied with the customer service, citing issues with rude representatives, slow responses, and difficulties resolving order problems. There were also mentions of inconsistent sizing and quality, with some items feeling cheap or not holding up well. Additionally, some customers experienced significant delays in delivery and issues with orders not being received or partially refunded.

What people talk about most

Product

Clients share ambiguous opinions on product quality and consistency. Many reviewers express disappointment... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, noting a decline... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express frustration with order... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers report significant delays, with orders... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The outfits are awesome I just wish the corsets would fit I’m bigger in the middle than the top boobs tend to fit but that’s as far as I get with those but the rest seem to b ok so far

Company replied

Rated 4 out of 5 stars

The quality is good. I only had one issue and it was quickly resolved. I would have given 5 stars but they have great sales but rarely had my size so I found myself just shopping for anything in my si... See more

Company replied

Rated 4 out of 5 stars

I like the sales and variety of products. I do get frustrated when stuff is advertised but I come to find it is out of stock in the size I’m looking for

Company replied

Rated 4 out of 5 stars

Always a good quality product and pretty fast shipping. I would like to see more bras that clip in the front. That’s the reason I started buying originally. You can hardly find any now

Company replied


Company details

  1. Lingerie shop

Written by the company

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com


Contact info

3.8

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

terrible

terrible. the bra i bought is crap and you obviously don’t care or you would have made it right

24 June 2025
Adore Me logo

Reply from Adore Me

Hi Karen,

Thank you so much for taking the time to review us. 

We apologize for any inconvenience the sizing of our products may have caused. 

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. 

Please let us know if there is anything further we may do to help. 

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Kind regards,

help@adoreme.com

Rated 5 out of 5 stars

Love the variety!

24 June 2025
Adore Me logo

Reply from Adore Me

Hi Megan, 

Thank you for reviewing us! We always appreciate feedback from our valued customers.

We love to hear that you love the variety! Thanks for shopping with us, Megan! 

Don't forget that we’re always here if you need us. XO

help@adoreme.com

Rated 5 out of 5 stars

Fast service

Fast service, great quality, and great communication

24 June 2025
Adore Me logo

Reply from Adore Me

Hi Mandy,

Thank you for reviewing us.

I'm happy to hear your experience with us has been great! Thanks for shopping with us, Mandy! 

Don't forget that we’re always here if you need us, XO 

help@adoreme.com

Rated 2 out of 5 stars

Loved some of the did like some and…

Loved some of the elite box, I liked some and didn't like some as well
.. But sadly none of it for, so I couldn't keep any of it😕

23 June 2025
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Reply from Adore Me

Hi Laurie,

Thank you for taking your time to review us! 

We are very sorry to hear you had such an unpleasant experience with your Elite membership. 

This is absolutely not the kind of experience we would want you to have, as this program is optional and you're only paying for the sets you keep. 

When selecting the Elite Membership, you will receive a monthly shipment with three sets. These sets are a reflection of the style profile you have created in your account’s Elite Dashboard. 

Nevertheless, remember: One of the perks offered by your Elite membership is your own Elite wishlist.

Located in your account’s Elite Dashboard is the My Elite List section where you can create your personal wishlist.

How does it work?

To get started: you just need to press the Start my Elite List tab in that section and that'll allow you to add sets in your wishlist, so you can receive them in your next box selections.

They'll be added in your next box based on their size availability when we create the box. If less than 3 sets from your wishlist will be available in your size, your stylist will handpick other sets based on your styling preferences.

Some of the sets might not be available in your size when we create your box but that won't stop us from trying to add them in an upcoming box, if they'll be in stock.

Please let us know by email if there is anything else we may do to help.

Kind regards,

help@adoreme.com

Rated 5 out of 5 stars

This company is an amazing experience

This company is an amazing experience! No more guess work with bra sizes or different brands in the store and being a member has so many perks

17 June 2025
Adore Me logo

Reply from Adore Me

Hi Lauren,

Thank you for your feedback!

The love is mutual. Thanks for shopping with us, Lauren! 

Don't forget that we’re always here if you need us. XO 

help@adoreme.com

Rated 5 out of 5 stars

Shopping

Shopping, shippingm and the look is FANTABULOUS!

24 June 2025
Adore Me logo

Reply from Adore Me

Hi LaTonia,

Thank you for reviewing us!

Your feedback is highly appreciated.

Thank you for reviewing us! We always appreciate feedback from our valued customers.

Feel free to let us know by email if you need help with anything. We're always glad to assist.

xo

help@adoreme.com

Rated 5 out of 5 stars

Great swim suit

Great swim suit . Quality is perfect and fit is great too.

24 June 2025
Adore Me logo

Reply from Adore Me

Hi Mary,

Thank you for reviewing us.

We bring back many popular styles & launch a brand-new collection on the first of every month! You can set your alarm so you don’t miss out on your faves. 

Don't forget that we’re always here if you need us. XO

help@adoreme.com

Rated 5 out of 5 stars

I appreciate the high quality of…

I appreciate the high quality of lingerie. Always so beautiful

17 June 2025
Adore Me logo

Reply from Adore Me

Hi Renee,

The love is mutual. Thanks for shopping with us, Renee! 

Don't forget that we’re always here if you need us. XO 

help@adoreme.com

Rated 4 out of 5 stars

The outfits are awesome I just wish the…

The outfits are awesome I just wish the corsets would fit I’m bigger in the middle than the top boobs tend to fit but that’s as far as I get with those but the rest seem to b ok so far

24 June 2025
Adore Me logo

Reply from Adore Me

Hi Alexandria,

Thank you so much for taking the time to review us. 

We apologize for any inconvenience the sizing of our products may have caused. 

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Please let us know if there is anything further we may do to help. 

Also, the love is mutual. Thanks for shopping with us, Walletta! Don't forget that we’re always here if you need us

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. 

Kind regards,

help@adoreme.com

Rated 4 out of 5 stars

Way better than VS especially for price point

The price point is great because you always get panties with it.

Sometimes it’s confusing about the sale the way that it is worded, and then it ends up being more money

But for the most part, I’m very happy with them. I’ve actually stopped buying all bras and panties at Victoria’s Secret.

24 June 2025
Adore Me logo

Reply from Adore Me

Hello, 

Thanks for contacting us!

First of all, I am sorry for the delay in responding to your message; we are experiencing high demand and appreciate your patience and understanding in this process. 

I’m so sorry to hear you had trouble with the sizing and the exchange process — we’re glad to hear you love the bras and want to keep them!

I’ll be happy to assist you with this.

The price difference you’re seeing is due to a promotion that was applied to your original order, which gave you a special discount. Unfortunately, that promotional pricing doesn’t automatically carry over to exchanges, which is why the new total appeared higher.

That said, I’ve successfully updated the amount so you can place the exchange order at the same price as your original purchase. You should now be able to proceed without any additional charges.

Thanks again for your patience and understanding throughout this process.

If you need further assistance with this order or anything else, please let me know. I’m happy to help!

All the best,

Rated 5 out of 5 stars
Adore Me logo

Reply from Adore Me

Hi Lauri, 

Thank you for taking your time to review us!  

We’re happy to hear you had a great experience with us.  

It is our constant wish to offer quality services and products and to make sure that we always maintain a wonderful Adore Me experience for our customers. 

Let us know if you have questions while you’re browsing the site! 

Best, 

Adore Me 

help@adoreme.com

Rated 5 out of 5 stars

Love their stuff

Love their stuff, great quality and fit are perfect for me!!!

23 June 2025
Adore Me logo

Reply from Adore Me

Hello Jennifer, 

We absolutely love hearing from you, especially when you share positive experiences! 

It helps us understand what we're doing well and encourages us to keep delivering products and services that you love. Knowing we've met your expectations truly makes our day.

I've already shared your kind words with the relevant team. We're always striving to make things even better for you in the future!

If you need assistance with anything else, please don't hesitate to let me know. We're always here to support you!
Best,

Rated 1 out of 5 stars

Sizes are always different

Sizes are always different. I have favorites i wear every single day then order another in the same size and it ends up fitting horribly.

19 June 2025
Adore Me logo

Reply from Adore Me

Hello Melissa,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused.

Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help.

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

Adore Me help@adoreme.com

Rated 4 out of 5 stars

Always a good quality product and…

Always a good quality product and pretty fast shipping. I would like to see more bras that clip in the front. That’s the reason I started buying originally. You can hardly find any now

18 June 2025
Adore Me logo

Reply from Adore Me

Hi Shane

Thank you for reviewing Adore Me!

We are delighted to hear that you enjoyed your new lingerie set.

Crossing our fingers, we’ll bring it back again soon. Our most popular styles often come back or get reintroduced in new colors—but until then, we hope you find something you love from our newest drop!

Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!

Best,

Adore Me help@adoreme.com

Rated 5 out of 5 stars

Curated, confident, + easy!

I love this company!
The curated boxes include a great mix of items. They make it easy to return (you literally use the same box and label!) so whatever you don’t want to keep you simply send back!
Plus, it’s fun! My husband is thrilled because I constantly have fun new lingerie and I feel confident because I have items that work perfectly for my body and style. It’s a win-win!

19 June 2025
Adore Me logo

Reply from Adore Me

Hi Leighellen, 

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets in your box and that to date you've enjoy the overall Elite experience.

We want you to know that we'll do our best to offer more variety with your future boxes. We wish and we'll strive to always offer you a great Elite experience!

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have. 

Kind regards, 

Adore Me

help@adoreme.com

Rated 5 out of 5 stars

Great experience

Everything is exactly what is advertised I haven't had a disappointment about the merchandise

19 June 2025
Adore Me logo

Reply from Adore Me

Hi Cathleen

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

Did you also know we have a new lingerie collection every month?

Share the great news with friends!

Best,

Adore Me help@adoreme.com

Rated 5 out of 5 stars

I love everything I have purchased

I love everything I have purchased. Great fit..its just hard to choose when some of my bra sizes is not available.

9 June 2025
Adore Me logo

Reply from Adore Me

Hi Ellen, 

We’re always glad to hear from shoppers—thanks for the review! 

The love is mutual. Thanks for shopping with us

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie! 

XO, Adore Me help@adoreme.com

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