nice ad network
Company replied
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(the Problem Fixed And i recieved my money on 2026/03/16) I personally faced this problem. Everything seems fine until you reach the minimum payout threshold. As soon as you try to withdraw your... See more
Company replied
They actually put the money in my paypal, but I struggled for about 3-4 months to put in all that data and have them put in my paypal, they are very strict
Company replied
Very Good Alternative to Google Adsense! My experience has been very good. It would be better if my ads didn't get deactivated automatically. I had logged in to discover my ads being deactivated a... See more
Company details
Written by the company
Since 2013, we have been helping advertisers grow their ROI and publishers get maximum eCPM with our flexible traffic solutions. Only the cleanest ads and purest traffic at Adsterra. Malware is strictly prohibited, along with redirects and unsolicited downloads.
Contact info
3.1
Average
872 reviews
Replied to 87% of negative reviews
Typically replies within 1 month
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Adsterra banned me not pay my money
Adsterra banned me not pay my money
20 February 2025
Unprompted review
Reply from Adsterra
Hello.
The only reason accounts get banned is due to a breach of our terms and conditions. However, if you believe your account was banned without cause, you can use the "Contact Us" form available on our website to submit an account review request. Please provide as much information as possible so our team can investigate your case thoroughly.
Regards,
Adsterra Team.
cpm was okay...
cpm was okay...
banned me the day after i started running ads
9 March 2025
Unprompted review
Reply from Adsterra
Hello.
We are sorry to hear about your experience.
However, we would like to assure you that accounts are banned only for breaching our terms and conditions. That’s why we always advise our partners to read them before starting work on our platform: https://help-publishers.adsterra.com/en/articles/5405889-terms-and-conditions.
If you believe your account was banned incorrectly, you can use the "Contact Us" form available on our website to request an account review and submit your inquiry through it. Our team will then investigate your case. Please include as much information as possible to help our team thoroughly investigate it.
Regards,
Adsterra Team.
ADSTERRA IS A FRAUD – THEY STEAL EARNINGS & HIDE BEHIND FAKE RULES!
Adsterra is nothing but a scam operation designed to rob publishers and advertisers while pretending to be a legitimate ad network.
Here’s how they scammed me:
🔥 I promoted their ad link according to their own rules, yet they banned my account without warning when it was time to withdraw my earnings.
🔥 When I asked for an explanation, they ignored my messages and refused to provide any proof of wrongdoing.
🔥 Their ONLY response was generic: "Violation of our policies." What policies?! Their own ad link violates 80% of their own rules, yet I’m the one getting banned?
Adsterra’s Dirty Tricks:
🚨 They let you earn, then ban you before payout – classic scam.
🚨 They provide ZERO transparency on why they ban accounts.
🚨 They ignore support tickets and refuse to communicate.
🚨 They promote shady content while pretending to have “strict rules.”
DO NOT USE ADSTERRA – THEY WILL STEAL YOUR MONEY!
If you’re a publisher or advertiser considering Adsterra – RUN. They will milk your traffic, waste your time, and then ban you the moment they have to pay.
I have screenshots proving my earnings and email proof of my communication with them, yet they keep hiding behind their scam policies. I will expose them everywhere until they pay what they owe me!
⚠️ Adsterra is NOT a business – it’s a well-organized fraud. Avoid them at all costs!
7 March 2025
Unprompted review
Reply from Adsterra
Hello.
We are sorry to hear about your experience with our network.
However, we can assure you that the only reason for account suspension is a breach of our terms and conditions, and it has nothing to do with the account you have earned with our ad network. Furthermore, you can read our blog to find many success stories from our partners, that follow our rules, and achieve success with our ad network.
The reason we cannot provide further information regarding your account suspension is that it involves an internal review process, the details of which cannot be disclosed to protect our advertisers.
You can use the "Contact Us" form on our website to submit a request for your case to be reviewed. Please provide as much detail as possible so our team can thoroughly investigate your case.
Regards,
Adsterra Team.
Dishonest
They approach with promises to pay good money but after a few days after working with them, no one even replies to your messages
4 February 2025
Unprompted review
Reply from Adsterra
Hello,
Thank you for your review. We’re sorry to hear that your experience with our network wasn’t as expected.
However, we couldn’t verify your case since the necessary account details were not provided. To investigate the issue and assist you properly, we’ll need your account information.
Our support team responds to all partner inquiries, and you can reach us via email or live chat directly from your account. We also offer a Partner Care program to ensure the best possible experience for our partners. While response times may sometimes be longer due to high demand, we guarantee that every request will be addressed.
Please share your account details, and we’ll be happy to help.
Regards,
Adsterra Team.
Adsterra adnetwork staff not support wel
Adsterra adnetwork staff not support wel...and not give reason about publisher account lock.they said only about terms and condition through locked publisher account but they not say which terms basis they lock...that is so confuse to publisher..
1 February 2025
Unprompted review
Reply from Adsterra
Hello!
Account suspensions are only applied when there are violations of our terms and conditions. We always encourage our partners to review them: https://help-publishers.adsterra.com/en/articles/5405889-terms-and-conditions.
If you believe your account was suspended by a mistake, please use the "Contact Us" form on our website to submit a detailed explanation of your case. Please be as detailed as possible because it will help our team investigate your case thoroughly.
Moreover, the specific reason for your account suspension was not provided to you because it is part of an internal review process, the details of which are confidential and cannot be disclosed, to protect our advertisers.
Regards,
Adsterra Team.
After working hard
After working hard, I suspend the account only when there is money in the account, it is a scam😮💨😠🤨
9 February 2025
Unprompted review
Reply from Adsterra
Hello!
Adsterra values each and every partner. We can assure you that account suspensions have nothing to do with your earnings or any other factor.
Account suspensions are only applied when there are violations of our terms and conditions. We always encourage our partners to review them: https://help-publishers.adsterra.com/en/articles/5405889-terms-and-conditions.
If you believe your account was suspended by a mistake, please use the "Contact Us" form on our website to submit a detailed explanation of your case. Please be as detailed as possible because it will help our team investigate your case thoroughly.
Moreover, the specific reason for your account suspension was not provided to you because it is part of an internal review process, the details of which are confidential and cannot be disclosed, to protect our advertisers.
Regards,
Adsterra Team.
They had many viruses and redirects
I used their ads and was satisfied with the earnings, but then their viruses, XXX pop-ups, and redirects came into play, causing me to lose traffic and receive criticism from my audience. Because of that, I was forced to remove their codes. If they could guarantee that this wouldn’t happen again, I might consider working with them again.
28 January 2024
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experience with our ad network.
We take the issue of fraudulent or misleading ads very seriously. At Adsterra, we adhere to strict policies to ensure the integrity of the ads on our platform, utilizing advanced tools to detect and block such content. Despite our ongoing automated and manual checks, some deceptive ads may occasionally bypass our filters and appear on the network temporarily before being flagged and removed.
We strongly encourage you to get in touch with our support team and describe your case to them, so they can investigate it and resolve the issue.
Regards,
Adsterra Team.
Alert Adsterra -ve
Adsterra is a scam ad network, They do scam with both publishers and advertisers, i have worked with this fraud ad network as publisher and advertiser, Recently i gave this ad network an other chance after two years, My account was working good for seven days i earned around $40 but after that they banned my account stealing my traffic and earnings, The main point is they claim they refund banned publishers account earnings to effected advertisers but they do not, they took money from advertisers and ban publisher account without any notice. Adsterra honest reviews are in -ve, I gave you my honest review all the good reviews on trustpilot about adsterra are paid reviews.
27 January 2025
Unprompted review
Reply from Adsterra
Hello.
Accounts are only banned only for violating our terms and conditions. You can also check our blog and find many successful case studies from our partners (both publishers and advertisers) who followed our rules and achieved great results with our ad network.
However, you can submit a request for a review of your case through the "Contact Us" form on our website, and our team will thoroughly investigate it. Please provide as many details as you can.
We would like to assure you that all of the reviews that were left on Trust Pilot are genuine reviews and we never pay anyone for them.
Regards,
Adsterra Team.
Account Banned Without Reason
I decided to give Adsterra a shot after switching from Hilltop Ads because of their CPM rates. Everything seemed great on the first day, but when I tried to log in again, I found that my account had been blocked due to a supposed violation of their Terms of Service.
I thoroughly reviewed the Terms of Service and couldn’t find anything that I or my website might have violated. When I reached out to support, their only response was, "It looks like you've been banned because of a violation of our Terms of Service."
I highly discourage using Adsterra, as they ban accounts without notice or clear justification. Don't waste your time with these people.
25 January 2025
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experience.
Just to clarify, we never block any accounts without a valid reason. Accounts are only blocked for not following to our terms and conditions. That's why we always encourage to read them before starting your work with our platform.
Furthrmore, we can't provide a specific reason(s) of your account suspension, because it's an internal review process the details of which cannot be disclosed.
However, if you feel your account was banned by mistake, please use the 'Contact Us' form on our website to describe your case, and our team will thoroughly review it. Please be as detailed as possible.
Regards,
Adsterra Team.
Be Alert Advertiser
Be Alert Advertiser. They Block your account first and not refund your balance. Try different network but their support also not replying when you ask for refund.
What is your term and conditions that remaining balance not refund to advertiser.u replying me to contact your support page I have contacted you everywhere but once I write about refund u don't see my message on telegram, skype, your contact form and email.You are big scam company. I just request to all advertiser beware of their sympathy. They don't refund your money. And just told you violate there term and conditions. This is their business model.they don't have any traffic.
23 January 2025
Unprompted review
Reply from Adsterra
Hello!
We are sorry to hear about your experience with our ad network.
However, we want to assure you that the only reason accounts get blocked is for breaking our terms and conditions.
You can submit a request through the "Contact Us" form available on our website and explain your case for further investigation. However please include as much details as you can, so we can thoroughly investigate your case.
Regards,
Adsterra Team.
I love adsterra.
22 January 2025
Unprompted review
Just started with Adsterra and it is…
Just started with Adsterra and it is very very easy to integrate with websites.
1 December 2024
Unprompted review
Some answer of question were not given.
14 January 2025
Unprompted review
Account banned for no Reason
I have been using adsterra from 11 November I started with adstera slowly slowly it increases my revenue when my account reached to the threshold suddenly they banned my account for no reason I was sending legal traffic to them from different social networks but they Suspended my account I tried to contact Customer Support team but no response from them In 2025 Adsterra failed I hope it will go down by 2026 .
13 January 2025
Unprompted review
Reply from Adsterra
Hello.
Your account suspension is not related to reaching the threshold. We only suspend accounts on our platform for violations of our terms and conditions. We always advise our partners to review these terms carefully before starting work with our platform.
However, if you believe your account has been suspended by a mistake, please use the "Contact Us" form available on our website to submit your request. Be as detailed as possible in it, so our team can thoroughly investigate your case.
Regards,
Adsterra Team.
NICE RECOMENDED
8 January 2025
Unprompted review
I have learnt from expert that make me…
I have learnt from expert that make me happy. It is sincere and honest platform.
6 January 2025
Unprompted review
Good Monetization Options
Adsterra is generally seen as offering a wide range of ad types that can be tailored to suit the publisher's audience, including push notifications and pop-unders, which can often result in higher CPM rates compared to more traditional formats like display ads.
1 October 2024
Unprompted review
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