Advantage First Financial Reviews 141

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making interactions pleasant and reassuring. The customer service is frequently highlighted as exceptional, with many people appreciating the detailed explanations and the supportive, patient attitude of the representatives. People also found the overall service to be excellent, noting the ease and clarity of the process. However, some customers mentioned an issue regarding certain aspects of their experience. Additionally, one reviewer noted that while their agent was polite, they spoke quickly, though they were willing to explain when asked.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being pleasant,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the representatives... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and kindness of agents.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a wonderful lady named Gillen. I had never believed in this program before, even though I received many calls about it—I just wasn’t convinced. But Gillen made everything easier for me. She... See more

Rated 5 out of 5 stars

Hope Hathaway was my hope when she told me her name I knew I was going to get help. She was kind, friendly, professional, knowledgeable, empathetic and explained everything in detail. So I'm now on m... See more

Rated 5 out of 5 stars

Ryan Lopes was amazing to work with. I am grateful that he was who I had as my representative to assist with kickstarting this program. He was helpful, caring, and understanding with everything. If I... See more

Rated 5 out of 5 stars

Eric was extremely knowledgeable and honest which allowed me to do the same. At times, speaking about finances can cause triggers but he provided great service allowing me to feel calm and comfortable... See more


Company details

  1. Financial advisor
  2. Alternative Financial Services

Written by the company

Advantage First Financial is a customer-focused financial services company dedicated to helping individuals achieve their financial goals. We understand that unexpected expenses or dreams of major purchases can arise at any time. That's why they specialize in providing a range of loan products tailored to diverse circumstances and credit profiles. Whether you're facing a financial challenge or looking to invest in your future, Advantage First Financial offers flexible personal loan options with competitive rates and terms. Their experienced team takes the time to understand your unique needs and guide you through the process, ensuring you make informed decisions that align with your long-term financial well-being. Beyond personal loans, Advantage First Financial may offer additional services such as budgeting assistance to further empower clients on their financial journey. They believe in building strong relationships based on trust and transparency, providing ongoing support and resources to help clients navigate the complexities of personal finance and achieve lasting financial success. Call now for a FREE, no pressure, no commitment 30 minute Consultation call! (855) 517 - 8811


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Helped me get out of overwhelming debt.

I have been drowning in debt for several years and had pretty much given up hope that I could get out from under it. I started working with Advantage First and I finally see hope on the horizon.

They set me up with a restructuring plan that cuts my monthly payments in half and will have them paid off in 5 years!

Jacob Webb was great to work with!

25 June 2024
Rated 5 out of 5 stars

Ease of enrollment

Ease of enrollment. Fully explained program, coverages, and worked with me to determine all contingencies moving forward.

22 June 2024
Rated 5 out of 5 stars

Going over the whole process.

Ryan was very helpful by explaining the process and what to expect. Ryan was patient and answered all my questions. He always wants to make sure I am comfortable with the process. I will definitely recommend the firm to friends if they ever needed such a service. Thank you Ryan for all your help. Much appreciated.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Phillip was incredibly helpful and…

Phillip was incredibly helpful and knoledgable, he wasn't just a representative, he was a good teacher. He explained the process from start to end and found a way to help with the best results possible. Can't wait to start the new jeorney that this opportunity is giving.
Thank You!

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Philip's honesty

Philip's honesty, quick replies, and availability for any and all questions and concerns. He explained the process in detail and provided examples and scenarios of other customer's situations that had gone through the process of both positive and negative to help me make my decision.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

The person that helped me went above…

The person that helped me went above and beyond---staying late at work to explain and had patients with me. Very thankful for his knowledge and understanding.

8 May 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Dear Miss Nickelson, we're so grateful for your positive review! Providing excellent customer service is a top priority for us, and it means a lot to know that you felt supported throughout the whole process. Our team is dedicated to clear communication and personalized guidance. We're happy to hear we achieved that for you!

Rated 5 out of 5 stars

Feeling hopeful and supported. 🙏

Phillip was literally an angel for me. I’ve felt so defeated by student loans and debt for so long that I was ready to throw in the towel and give up. I felt ignorant, embarrassed, overwhelmed, and lost. Thankfully, I finally decided to put my ego aside, listen to my intuition, and to what Phillip had to say because it more than paid off for me. He was able to get a huge bulk of my financial hardships under control and on the right track to pay off in a fraction of the time, and at a fraction of the cost. I feel confident saying that you can trust that they know what they are doing, and they are more than willing to help. Financial freedom actually feels attainable now.
There is nothing to be scared of. Just hear them out and then decide what’s right for you. Good luck!💚💸

26 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Thank you so much for your kind words, Miss Bruyn! We're thrilled to hear that your experience with Phillip was exceptional and he was provide you exactly what you were looking for. We truly appreciate you taking the time to leave a review. Our team works hard to ensure a smooth and successful process for our clients, and your feedback lets us know we're on the right track. We wish you all the best and rest assured that you can contact us anytime if you need any further assistance!

Rated 5 out of 5 stars

Ryan was great!

Ryan was great, very helpful and considerate. He was patient and understanding - answered all my concerns and questions.

8 May 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Miss Mandelbaum, thank you for the 5-star review! We appreciate your review and are proud that Ryan was able to meet your expectations! If any questions should arise or your needs change in future, rest assured that we will be there for you!

Rated 5 out of 5 stars

Phillip was very helpful

Phillip was very helpful, made this process nice and easy! He helped me with questions i had, he was patient as well!

30 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Thank you for sharing your positive experience with Phillip! We're delighted to hear that Phillip met your expectations. Our team works hard to provide expert advice and support to our clients, and it's wonderful to know that we were able to assist you effectively. We appreciate your feedback and look forward to serving you again !

Rated 5 out of 5 stars

It has been comforting to know that I…

It has been comforting to know that I can resume my daily activities without a constant worry about my financial woes and to be on track again. Ryan has assured me that everything will be okay as I was saved from paying a huge bill every month. I thank Ryan for encouraging me and letting me know that everything will be great at the end of it all.

26 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

We're so grateful for your kind words about your pleasant experience with Ryan! It's fantastic to hear that he was able to provide you with the assistance you needed. Helping clients navigate the complexities of loans and finances is our passion, and we're thrilled that you had a positive experience working with us. Thank you for choosing us, and we can't wait to help you again in the future!

Rated 5 out of 5 stars

‘A’ Game- Ryan

Ryan has been very helpful and instrumental I. Getting me to join the program. He brings his ‘A’ game to every conversation

25 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Thank you for taking the time to share your positive experience with Ryan with us! We're delighted to hear that our services helped alleviate your financial stress. Our team works hard to provide personalized solutions to each of our clients, and it's wonderful to see that reflected in your review. We appreciate your feedback and look forward to serving you in the future!

Rated 5 out of 5 stars

Phillip Latini was great

Phillip Latini was great! He took time to explain everything in detail. He was very professional but also very personable, made us feel like he was a family member. He wasn't pushy and didn't pressure us. He gave us the numbers and gave us an opportunity to think it over for a few days. After our decision, he helped walk us through all the applications and got us on our road to financial freedom. Thanks Phillip!

17 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Wow! We can't thank you enough for such a wonderful review. It's fantastic to know that you had a great experience with us. We strive to provide top-notch service, and we're thrilled that we hit the mark for you. We are grateful to have Phillip on our team!

Rated 4 out of 5 stars

This is something that I needed to do…

This is something that I needed to do for awhile. And Ryan actually made me feel comfortable to actually make the move. He also has answered all my questions and even called me to see if I had any more questions and if I was ok. Thank you!!

16 April 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Thank you for your glowing review! We're delighted that Ryan was able to assist you. It's fantastic to hear that our services made a positive impact on your financial situation. We appreciate your trust in us and look forward to continuing to assist you on your journey to financial freedom!

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