Walked in at 5:36pm. The beauty that assisted me, THE MANAGER. Her customer skills N helpful Attitude was 110%. I asked for the Manager, to applaud her. She smiled N said, I AM the Manager. If you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The two young ladies were very helpful patient and explained everything with great detail I would definitely recommend advance America specially this store to my friends and family. They got my busine... See more
Company replied
Not only are the girls warm and welcoming, they are true professionals who are courteous, informative and respectful. The office is always clean and presentable. And I can always count on a reminder p... See more
Company replied
Advance America has the most helpful and knowledgeable employees I've ever seen, they take the time to explain everything if you have questions and make you feel at ease. I'm older and not technica... See more
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial advisor
- Financial Institution
- Money order service
- Money transfer service
- Non-bank financial service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
280 E. Sepulveda Blvd., 90745, Carson, CA, United States
- 310-830-4960
4.8
Excellent
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claudia/Janeth/Rency
Claudia/Janeth/Rency
they are awesome
hire more like them
14 July 2026
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Walked in at 5:36pm
Walked in at 5:36pm. The beauty that assisted me, THE MANAGER. Her customer skills N helpful Attitude was 110%. I asked for the Manager, to applaud her. She smiled N said, I AM the Manager.
If you want an EASy experience for A Payday loan
Please go to Advance AMERICA- 280 E Sepulveda, Carson. Thank you for your Service🫶🏾🤷🏽♀️👌🏾🎯
11 July 2026
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Claudia very very help in all aspects
Claudia very very help in all aspects. She was above and beyond, than you so very much .
11 July 2026
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rency/Janeth/Claudia they are awesome
Rency/Janeth/Claudia they are awesome
10 July 2026
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Simple and easy
10 May 2026
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Claudia was great she was helpful and…
Claudia was great she was helpful and had amazing customer service. She provided all the information for me to process my loan
10 January 2026
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and provided amazing support while processing your loan.
Advance America a very important part…
Advance America a very important part in everyone’s life. Happy your company are everywhere sometimes people just need that extra help. Thank you !
10 December 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We appreciate you taking the time to share your feedback. We're happy to hear that our services can be helpful when people need extra support. Thank you for your kind words!
Janeth customer service was amazing
Janeth customer service was amazing, she has a great spirit and very helpful.
28 October 2025
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The person who helped me was very…
The person who helped me was very knowledgeable and helpful
22 October 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We're happy to hear that the person who assisted you was knowledgeable and helpful! We appreciate you taking the time to leave us this feedback.
Experience with a Smile.
Advance America has the most helpful and knowledgeable employees I've ever seen, they take the time to explain everything if you have questions and make you feel at ease.
I'm older and not technically savvy so when I'm not walking in and have an issue even the employees on the phone are friendly and helpful, so all in all Advance America is doing an Awesome job.
4 September 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Your staff specially Veronica is very…
Your staff specially Veronica is very helpful and knowledgeable. It is always wonderfull to come to your Advance America in Sepulveda by Dolores Street. Thumbs up!!!
9 August 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Laura was a great agent and she helped…
Laura was a great agent and she helped me get my loan . And fix my problem really easy ! I would suggest you ask for her !
14 September 2024
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Vanessa was very Polite and friendly.🥰I…
Vanessa was very Polite and friendly.🥰I referred a new customer 3 weeks ago and still don't have my $20 gift card!!
10 July 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service and very helpful
16 April 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Laura was very helpful they offer…
Laura was very helpful they offer payday loans,title loans and western union
18 April 2024
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the financial solutions you needed. Have a wonderful day.
Fast and knowledgeable associate.
11 April 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
True Professionals ⭐️⭐️⭐️⭐️⭐️
Not only are the girls warm and welcoming, they are true professionals who are courteous, informative and respectful. The office is always clean and presentable. And I can always count on a reminder phone call from them when my loan is due. Thanks for your service ladies.
30 March 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Vanessa and company are always in…
Vanessa and company are always in great spirits. They are very personal and encouraging ladies. If I knew someone that needed a loan I would gladly recommend Advance America. Wish I could have gotten a tilte loan but the payday is good for now.
30 March 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.