I didn't have to wait a long time to get my loan they were friendly good customer service.They explain the loan to me and they were very helpful I would recommend them if someone looking for a loan.
Company replied
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I didn't have to wait a long time to get my loan they were friendly good customer service.They explain the loan to me and they were very helpful I would recommend them if someone looking for a loan.
Company replied
Every time I go in there they are so friendly and sweet. I recommend anybody that needs a loan or anything please go see Mrs. Tonya and the girls at Columbiana Advanced America, you will not have an i... See more
Even while I'm walking in the door I am greeted, it's great! It feels like I'm talking with family. I couldn't ask for better service, thank you so much.
Awesome!!! Tonya is awesome! Great customer service and always friendly!
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
235 Columbiana Square, 35051, Columbiana, AL, United States
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I didn't have to wait a long time to get my loan they were friendly good customer service.They explain the loan to me and they were very helpful I would recommend them if someone looking for a loan.

Reply from Advance America - Columbiana - 235 Columbiana Square
Every time I go in there they are so friendly and sweet. I recommend anybody that needs a loan or anything please go see Mrs. Tonya and the girls at Columbiana Advanced America, you will not have an issue.
Awesome!!! Tonya is awesome! Great customer service and always friendly!
Even while I'm walking in the door I am greeted, it's great! It feels like I'm talking with family. I couldn't ask for better service, thank you so much.
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