I put my trust in advance America! I know they’ll always be there for me!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff was so kind and helpful. They made it so simple and easy for me to make my transaction. I would definitely go back to the same location again. Great customer service!
Company replied
Great service. And fast
Company replied
I’m very satisfied with my Dearborn store there couldn’t be a kinder representative in my opinion
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial advisor
- Financial Institution
- Money order service
- Money transfer service
- Non-bank financial service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
23612 Michigan Ave., 48124, Dearborn, MI, United States
- 313-724-1669
4.6
Excellent
19 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I put my trust in advance America
I put my trust in advance America!
I know they’ll always be there for me!!
5 May 2024
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was easy.
21 December 2023
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very polite and helpful
Very polite and helpful, Great service. Quick and smooth process.
28 February 2022
Unprompted review
Reply from Advance America - Dearborn - 23612 Michigan Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They do a great job!
11 January 2022
Employees are friendly and helpful
10 October 2021
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I’m very satisfied with my Dearborn…Dearborn location
I’m very satisfied with my Dearborn store there couldn’t be a kinder representative in my opinion
1 April 2021
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff was so kind and helpful
The staff was so kind and helpful. They made it so simple and easy for me to make my transaction. I would definitely go back to the same location again. Great customer service!
14 March 2021
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
the attendant is very professional and…
the attendant is very professional and friendly. Her work ethic is spot on and the service is 100
5 December 2020
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Denise is the greatest
Denise is the greatest. She goes above/beyond. I love all the new procedures
16 June 2020
Unprompted review
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Your business is important to us, thank you for your response!
Money when you need it online or in…
Money when you need it online or in person
25 April 2020
Unprompted review
Reply from Advance America - Dearborn - 23612 Michigan Ave.
Thank you for your response and comments regarding out services. We appreciate you business!
Advance America customer service is…
Advance America customer service is just wonderful. Very knowledgeable and friendly.
7 February 2020
Unprompted review
Shay is the best
Shay is the best, check her out. Would recommend this location for sure.
27 July 2019
Unprompted review
Very helpfull
18 May 2019
Unprompted review
The Nice Ladies In Dearborn Office…
The Nice Ladies In Dearborn Office Thank You
8 February 2019
Unprompted review
Amazing customer service
23 December 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.