The staff are very pleasant and patient the manger there is wonderful and patient I joke with the staff and remain pleasant shout out to 7mile and Schafer
Company replied
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The experience was great. The person was friendly and informative and went the extra mile to verify my previous transaction. I thought I was on payment plan and I wasn’t yet.
Company replied
The greeting and overall communication by all the employees has been warm and pleasant. they are very easy to talk to.
Company replied
Good customer service - I'm able to get in and out - they helped me to be able to navigate the app for online transactions which was a plus for me.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
10606 W. Seven Mile Rd., 48221, Detroit, MI, United States
- 313-345-3662
4.7
Excellent
42 reviews
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The staff are very pleasant and patient…
The staff are very pleasant and patient the manger there is wonderful and patient I joke with the staff and remain pleasant shout out to 7mile and Schafer
10 October 2025
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great customer service experience very…
Great customer service experience very knowledgeable person assisted me and was very friendly.
27 August 2024
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great employee communication.
The greeting and overall communication by all the employees has been warm and pleasant. they are very easy to talk to.
6 April 2024
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Because of the great service I received…
Because of the great service I received when I go into the store and the Representatives are respectful
17 February 2024
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America in Detroit
The ladies at the 7 mile and Schaefer branch in Detroit are great!!!! They are always polite and courteous.
5 January 2024
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service and attitude and…
Great customer service and attitude and attentive to customer.
25 October 2023
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was really fast that my funds were…
It was really fast that my funds were put on my card
3 October 2023
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good customer service
Good customer service - I'm able to get in and out - they helped me to be able to navigate the app for online transactions which was a plus for me.
21 September 2023
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The experience was great
The experience was great. The person was friendly and informative and went the extra mile to verify my previous transaction. I thought I was on payment plan and I wasn’t yet.
25 June 2023
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service.
10 January 2023
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The website was convenient
The website was convenient, fast and help my financial need. Customer service was very friendly.
3 December 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I've experienced difficulties in paying…
I've experienced difficulties in paying my bills. Tenant, who thinks they can live for free!!! The two loans that's been keeping me afloat, have been nothing short of a miracle. Thank you!!!
3 October 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and professional
14 August 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love to use Advance America to help…
I love to use Advance America to help me out in emergency situations. The staff is knowledgeable and friendly. No matter how much time has passed they always remember me. It is the fastest easiest way to get a little extra when needed. I love it
14 July 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I wanted to borrow more money but…
I wanted to borrow more money but computers was frozen so I could only borrow $400 would like to get 600 the next time
19 May 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I like using advance America because…
I like using advance America because there is no hassle,it's quick and convenient,and they're there when you need them.
3 May 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service I would…
Great customer service I would recommend anywhere in Detroit they took care of everything and it was super fast
14 February 2022
Reply from Advance America - Detroit - 10606 W. Seven Mile Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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