I've been a customer with Advance America for about 6months or so and I can honestly say that I h ent had any issues when comes to borrowing funds when I need. The interest payments are very sufficien... See more
Company replied
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See what reviewers are saying
as i arrived at the service center on 3440 east jefferson i was greeted by a wonderful smile. Danny was the most welcoming person o ever met. she was extremly helpful and pleasent to recieve help fro... See more
Company replied
Danny was exceptional. Great energy as soon as I walked through the door her smile and greeting was breath taking. She took her time and made sure I understood everything before moving forward. Highly... See more
Company replied
They are dedicated and strive to provide the best customer service possible. After several days without access to the website the team at the store went above and beyond to correct the issue for me... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3440 East Jefferson Ave., 48207, Detroit, MI, United States
- 313-567-0709
4.9
Excellent
240 reviews
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Reps were very informative and helpful
10 September 2026
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
My Advance America experience.
I've been a customer with Advance America for about 6months or so and I can honestly say that I h ent had any issues when comes to borrowing funds when I need. The interest payments are very sufficient depending on the amount that you borrow and customer service whether it be in store or online is wonderful. Thanks Advance.
4 September 2026
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Excellent service at the last minute…
Excellent service at the last minute because I know they were ready to go home. Thank you for waiting on me together. Ms. Shaw was a great service with a smile.
25 June 2026
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We are so happy to hear you received excellent service, even at the last minute! We appreciate you acknowledging our team's dedication.
Knowing how I need the process to work…
Knowing how I need the process to work for me as I need it is wonderful with no worries.
14 May 2026
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We are so happy to hear our process worked well for you. Thank you for sharing your positive experience!
Great people staff .
Great people staff .. I’m blind and they assisted me ..
23 April 2026
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We're happy to hear that our staff assisted you well. We appreciate your positive feedback and are glad we could help!
They are all ways there in a time of need and I really appreciate ❤️ your service and the respect that they give to there customers. Customers service is great
Great customer service, my experience at your store is great.
21 March 2026
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We appreciate your positive feedback. We are happy to hear that you had a great experience and that our customer service met your expectations.
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We appreciate your long-term patronage and are so happy to hear you enjoy working with our team! Thank you for your positive feedback.
The staff at that location is awsome…
The staff at that location is awsome especially Ms Shah. Her customer service skills are unbeatable. She has such a wonderful personity and is very helpful and patient with her customers.
4 March 2026
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good experience
17 December 2025
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
You made the loan very accessible and…
You made the loan very accessible and expedient which is a big plus.
11 December 2025
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We're happy to hear that our loan process was accessible and expedient for you. Thank you for your positive feedback; we appreciate it greatly!
Fast service knowledgeable employees…
Fast service knowledgeable employees friendly service
4 November 2025
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was wonderful great service
30 September 2025
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
We're happy to hear that you had such a wonderful experience. Thank you for your fantastic feedback!
She was nice got me in and out
14 July 2025
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly and helpful
8 July 2025
Unprompted review
Reply from Advance America - Detroit - 3440 East Jefferson Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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