I had a great lady in this office who is about my age and she understood me and my reason on why I needed a loan was very well and did her best to help me out with my loan.Plz tell her thanks again �... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The person who helped was so nice and courteous and very helpful she was not from this branch but I have never had help like she gave
Company replied
I mainly go into Advance America for Western Union. The ladies that work there are always helpful, friendly, and put a smile on my face. I've never had any issues with coming here.
Company replied
Tina was knowledgeable knew exactly what she was doing did it quickly and easily. Very good customer service in person and on the phone before.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
87 N. Pioneer Road, 54935, Fond du Lac, WI, United States
- 920-926-0721
4.4
Excellent
12 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The one that waited on me
28 June 2025
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Very easy and convenient..
Very easy and convenient... I love the fast funding with the click of a button... Thank you for helping me out!!
3 June 2025
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
We're happy to hear that you found our services easy and convenient! It's great to know you appreciate the fast funding. Thank you for your positive feedback; we appreciate it!
The person who helped was so nice and…
The person who helped was so nice and courteous and very helpful she was not from this branch but I have never had help like she gave
23 May 2025
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Need a loan? Come here!
Got in and out in 30 minutes and accepted for the loan! Petia was incredible and helped me out!
30 April 2025
Unprompted review
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
We're thrilled to hear about your positive experience! It's wonderful to know Petia provided such excellent service and helped you achieve your financial goals. We appreciate your kind words and will share your feedback with the team.
Advance America/ Western Union
I mainly go into Advance America for Western Union. The ladies that work there are always helpful, friendly, and put a smile on my face. I've never had any issues with coming here.
8 March 2024
Unprompted review
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very easy and friendly staff
12 March 2024
Unprompted review
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing team and very simple process!
31 March 2023
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The best customer service
Tina was knowledgeable knew exactly what she was doing did it quickly and easily. Very good customer service in person and on the phone before.
5 February 2023
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Customer service rep was very…
The Customer service rep was very friendly and made the process very easy.
26 December 2022
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good customer service
I had a great lady in this office who is about my age and she understood me and my reason on why I needed a loan was very well and did her best to help me out with my loan.Plz tell her thanks again 🙂.
27 December 2022
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and helpful when needed
10 April 2022
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very easy and lady in fond du lac is…
Very easy and lady in fond du lac is extremely nice and helpful recommended anyone need help to go see her for a welcome experience
3 August 2021
Reply from Advance America - Fond du Lac - 87 N. Pioneer Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.