Advance America - Hamilton - 1500 Military St. South, Ste. 4 Reviews 

Great place to go to here in Hamilton al the ladies are phenomal great atmosphere clean to greet you with a smile

I originally started my account with the Haleyville office and was extremely happy with the courtesy ,professionalism, and knowledge of the staff. This office was recently closed down so i had to switch over to another office an hour away from where i live. I have had nothing but one problem after another with the staff at the new office. They are not professional, knowledgeable ,or courteous. I almost lost my vehicle over 0.90 cents due to an error on their part and they never did make it right, so i borrowed $700 from someone and immediately paid off the title loan account. Sadly, i am still in debt for a payday loan. I drove the hour it takes me to get to the office and there was about 10 customers ahead of me. This was on the 3rd of the month when people who receive social security disability get paid. The person who came with me has an account there also and is also disabled and awaiting surgery. We were in severe pain and there were not enough chairs and he had to sit in the floor. When we finally got to our turn, the manager apologized for the wait and i remarked that there are usually 2 staff members in the office to wait on customers and she replied that she had alot of customers earlier and then it got a little slow so she sent that employee to another office to help them. The 1st and 3rd of every month is going to be very busy because this is when people with disabilities get paid and every Advance America office should have at least 2 employees working all day on these 2 days every month. As i stated, these are disabled people who have alot of physical problems and pain already and are not able to endure these long wait times. You have to come in person to renew a payday loan. The staff did recently mention implementing a way to make payments and renew loans straight from a bank account but this method is how i almost got my only vehicle repossessed by Advance America over 0.90 cents so i am too afraid to do it that way. Hopefully, all Americans are about to receive another stimulus check and i am going to use mine to pay off my loan with Advance America and pray i never have to go back again. The person who accompanied me who had to sit in the floor and whose blood sugar dropped too low because he had to wait so long and not have food, is also going to pay his loan off. We have been very good customers for a very long time and your company has made alot if money off of us and would have made alot more, but what started out as a great experience at the Haleyville,Alabama office, turned into a very dreadful experience at the Hamilton,Alabama office.

This company is great! Very friendly and quick service. Thank you ladies. You all do a great job!!

Just want to say thank you for your helping me out with a loan that I needed. I am very new to this area , going thru a divorce and had to leave my home state to get a place to live, it was very costly to move. Very friendly and helpful people work at the Hamilton, Alabama office and I do recommend if your needing help with money. Thanks again for everything..

Courtney was very helpful and knowledgeable of what she was doing nice polite and warm welcoming...... GIVE HER A RAISE 😊

You'll are doing awesome
I would like say l thank you for doing a awesome job
Very polite in courtesy

Everyone is always nice and makes us feel relaxed and at ease. Never had I had a bad experience with any of the employee's.

Very good! Quick service

Very well managed and friendly experience. I would recommend anytime.

Excellent service. Very friendly; they treat me better than my bank. I would recommend this service to anybody who needs a little help when a situation comes up that won't wait until payday. It's worth the expense.