The ladies in the office were super nice! Process was easy, fast and convenient! Your manager there is doing an awesome job! Need more customer service like this everywhere!
Company replied
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See what reviewers are saying
Definitely recommend people to yall are really and honest and help people out a lot
Company replied
They were very helpful and friendly and caring if you need anything please go by and and give them a chance to help you to get you what you need
Company replied
My experience was full of helpful information in reference to making payments and awesome Customer Service, which means everything to me.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4405 N. College Ave., Suite B, 36545, Jackson, AL, United States
- 251-246-1697
4.7
Excellent
26 reviews
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Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
We appreciate your positive feedback and are happy to hear you received awesome, kind, and professional service.
Definitely recommend people to yall are…
Definitely recommend people to yall are really and honest and help people out a
lot
3 December 2025
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
We're happy to hear that you had a positive experience with our team! We appreciate you recommending us; it means a lot that we could help you out.
They are very nice and friendly lady
They are very nice and friendly lady. I will refer anybody there.
25 November 2025
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are very matter and they will help…
They are very matter and they will help you better way they can
14 November 2025
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and supportive during your visit.
Very professional staff!!
24 July 2025
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They were very helpful and friendly and…
They were very helpful and friendly and caring if you need anything please go by and and give them a chance to help you to get you what you need
11 December 2024
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I I and joy the way they treat their…
I I and joy the way they treat their customers is so important
5 December 2024
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies in the office were super…
The ladies in the office were super nice! Process was easy, fast and convenient! Your manager there is doing an awesome job! Need more customer service like this everywhere!
22 July 2023
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Was very patience and helpful
7 July 2023
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service
24 May 2023
Unprompted review
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was great and fast
27 April 2023
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies at Advance America was very…
The ladies at Advance America was very polite and help make loan process simple and quick.
21 April 2023
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly and helpful representative
16 March 2023
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Ladies were helpful from start to…
The Ladies were helpful from start to finish. with a smile on their face. the way i was treated made me tell other people.
12 December 2022
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Satisfied Customer
My experience was full of helpful information in reference to making payments and awesome Customer Service, which means everything to me.
5 December 2022
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
What made my experience great was the…
What made my experience great was the friendly staff. They were very helpful in helping me get the funds I needed. I am also glad that the amount of interest you pay back is not twice as much as you borrow like it use to be because that turned customers away.
27 October 2022
Reply from Advance America - Jackson - 4405 N. College Ave., Suite B
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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