Advance America - Louisville - 8180 Dixie Hwy. Reviews 29

TrustScore 4 out of 5

4.1

8180 Dixie Hwy., 40258 Louisville, KY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Professional and very friendly. Always willing to work with me and help me. They have helped me tremendously over the last six months. I will always use this company when I need help.

Company replied

Rated 5 out of 5 stars

They have wonderful Customer Service and are always trying improve their ease of loans. I love the new online implementation. With all that is going on in the world it is a relief that it can now al... See more

Company replied

Rated 5 out of 5 stars

Easy and very helpful to apply for a loan.the young lady that helped me was very nice and very patient. Would recommend this place to everyone

Company replied

Rated 5 out of 5 stars

The staff always greets you with a smile , they expedite your transactions so your in and out in no time. I would recommend Advance America to anyone who needs cash in a pinch .


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial advisor
  4. Financial Institution
  5. Money order service
  6. Money transfer service
  7. Non-bank financial service

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.   Since 1997, we’ve helped millions of families navigate life’s financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most. Making it work looks different for everyone. For us, it means backing you up with simple, honest money solutions that keep you moving forward.


Contact info

  • 8180 Dixie Hwy., 40258, Louisville, KY, United States

  • 502-933-0899

4.1

Great

TrustScore 4 out of 5

29 reviews

5-star
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Rated 5 out of 5 stars

Professional and very friendly

Professional and very friendly. Always willing to work with me and help me. They have helped me tremendously over the last six months. I will always use this company when I need help.

4 May 2021
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 2 out of 5 stars

I regret using the store in PRP…

I regret using the store in PRP Kentucky. I usually go to Shepherdsville Ky. At the Pleasure Ridge store. They had some trouble sending part of the money I borrowed to my bank. So went outside to contact my bank. When I came bake in. They had no it the $300.00 on a Netspend card. Having never had a pre-paid card. I ask if it was like a debit card. They said yes. Well, Netspend card charges the individual who possesses it. A 2 dollar fee for spending their own money. So needless to say. Mine doesn't exist anymore. But, not before they got me for upwards of $20.00. If anyone reads this and still purchases a pre-paid card. You're a fool. An idiot! They charge you a fee to spend your money. That's extortion should and I do it. Screw the Dixie Hgwy store.

7 March 2021
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Advance America values its customers, and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Easy and very helpful to apply for a…

Easy and very helpful to apply for a loan.the young lady that helped me was very nice and very patient. Would recommend this place to everyone

7 March 2021
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Sandra: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.

Rated 5 out of 5 stars

Great and fast service very friendly…

Great and fast service very friendly staff

21 November 2020
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 2 out of 5 stars

Person who waited on me could not…

Person who waited on me could not understand the information. VERY VERY slow - not friendly. Did not have on a Mask - when I entered, then that person put on a Mask. Person who worked there about a year or two ago was VERY NICE, FRIENDLY AND HELPFUL. This visit a week ago was horrible.

23 August 2020
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Super Helpful!

Easy, Quick and helpful!

17 July 2020
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.


Thank you for your response and comments regarding out services. We appreciate your business!

Rated 5 out of 5 stars

They have wonderful Customer Service…

They have wonderful Customer Service and are always trying improve their ease of loans. I love the new online implementation. With all that is going on in the world it is a relief that it can now all be done online. Thank you Advance America!

8 April 2020
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I was very satisfied with the help I…

I was very satisfied with the help I received..Thank you

4 April 2020
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Rush is always there with a smile and…thanks

Rush is always there with a smile and great service

30 March 2020
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great Place

the ladies at the dixie hwy location are great! very nice, easy to work with and I was in and out in less then 10 minutes.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

The staff always greets you with a…

The staff always greets you with a smile , they expedite your transactions so your in and out in no time. I would recommend Advance America to anyone who needs cash in a pinch .

17 August 2019
Unprompted review
Rated 2 out of 5 stars

I tried to call at 445pm on Thursday …

I tried to call at 445pm on Thursday Nov 30th with no answer. I got there at 5pm and doors were locked. Sign in window said closed be back at 6 when they close. At 530 someone showed up and the customer service was trying to figure out what is going on. So I took of work early wish I hadn't lost money with work

1 December 2017
Unprompted review
Advance America - Louisville - 8180 Dixie Hwy. logo

Reply from Advance America - Louisville - 8180 Dixie Hwy.

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.

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